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Seamless, Secure, and Scalable Access Management
What do you like best about the product?
StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.
What do you dislike about the product?
There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.
What problems is the product solving and how is that benefiting you?
StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.
It was pretty easy to navigate.
What do you like best about the product?
The user friendliness of the process, it was very comforting to understand right away.
What do you dislike about the product?
The interface, i think it could be designed better.
What problems is the product solving and how is that benefiting you?
It’s making my task of managing my direct reports way easier.
App review
What do you like best about the product?
It’s a really good app once you start learning how to use it.
What do you dislike about the product?
A little difficult to get started. No very good intro to get started to use it.
What problems is the product solving and how is that benefiting you?
Securing the information between different enpoints
I think StrongDM is a great tool to improve people's operations
What do you like best about the product?
I like the secure connection management and the ability to clearly view logs.
What do you dislike about the product?
I dislike some parts of the GUI that in my opinion need to be fixed such as displaying the information needed for a route without going into detail
What problems is the product solving and how is that benefiting you?
Secure Access
Excellent Customer Support Sets StrongDM Apart
What do you like best about the product?
The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform.
What do you dislike about the product?
While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility.
What problems is the product solving and how is that benefiting you?
StrongDM has greatly improved how we control SSH access across teams. It provides a centralized platform to manage role-based access permissions, making it easy to enforce least-privilege policies and reduce our attack surface.
Assistance with connection via sdm
What do you like best about the product?
It does exactly what I need with minimal issues.
What do you dislike about the product?
no graphical user interface support on linux
What problems is the product solving and how is that benefiting you?
sdm allows us to identify and access management to services. This is done with ease to connect the right people to the right services
Very helpful support
What do you like best about the product?
It is an easy to use tool. Employees find it easy to use. Customer support has responded very fast. Easy IAM feature
What do you dislike about the product?
The new ui update. I prefer to have a dropdown of all our sdm resources rather than a popup. Also the popup always opens behind my browser.
What problems is the product solving and how is that benefiting you?
Instead of a VPN
Instant life improvement to access your infra
What do you like best about the product?
It's quite easy to use and a big improvement compared to a standard VPN.
It moves most of the complexity to your DevOps team and for the developers is a great time saver.
It moves most of the complexity to your DevOps team and for the developers is a great time saver.
What do you dislike about the product?
It would help if you had a capable team to manage it.
There are also a lot of useful features that are coming shortly but for the moment the core features are there and working decently well with few bugs.
The price is not for everyone.
There are also a lot of useful features that are coming shortly but for the moment the core features are there and working decently well with few bugs.
The price is not for everyone.
What problems is the product solving and how is that benefiting you?
We have multiple k8s clusters, databases, VMs and probably something else and with strongdm everyone that have access can connect to the needed resource in no time.
No more sloppy VPN connection to deal with. Big time saver and much smoother process to connect and switch environment.
No more sloppy VPN connection to deal with. Big time saver and much smoother process to connect and switch environment.
UseFul for enterprise level application
What do you like best about the product?
Centralized Access Control
Audit Trails and Monitoring
Simplified Onboarding and Offboarding
Secure Access
Integration with Various Data Stores
Reports Library
Audit Trails and Monitoring
Simplified Onboarding and Offboarding
Secure Access
Integration with Various Data Stores
Reports Library
What do you dislike about the product?
Dependency on Internet Connection
Learning Curve
Learning Curve
What problems is the product solving and how is that benefiting you?
Reports library is very use full which is new feature of strongdm team has enhanced.
StrongDM - One of the best Access platforms out there
What do you like best about the product?
StrongDM provides a complete platform for managing access to infrastructure of all types. More traditional IT as well as modern cloud platforms such as AWS and Kubernetes. It integrates with identity systems and supports SCIM so you can continue to manage access controls in your existing IdP platforms.
Their customer support is very responsive even off hours.
Their customer support is very responsive even off hours.
What do you dislike about the product?
There are a few limitations in the UI for viewing access assignments from a user to a specific resource. Roles are used to assign resources to users but when you view a user, you can't see the resources they have, only the roles. It requires some CLI work to get the end to end picture. For this reason it's important to avoid using a lot of different roles.
What problems is the product solving and how is that benefiting you?
We cannot give users passwords to systems and must maintain separation of duties. This product allows us to give our developers access to databses without managing individual credentials on every databsae. We have over 50 databsaes and hundreds of users. We aren't a huge company with a dedicated team to manage access requests. This product lets us easily manage access.
The other huge benefit is auditing. We are audited annually and this product gives us an audit trail of who accessed what resource and in some cases, what they executed against a particular resource (e.g. SQL, Shell commands)
Lastly, we have a lot of non-technical people who have to access databases to run queries. The Windows client is very simply to use for our non-technical people. No CLI required, just view list of resources and "connect" as needed.
The other huge benefit is auditing. We are audited annually and this product gives us an audit trail of who accessed what resource and in some cases, what they executed against a particular resource (e.g. SQL, Shell commands)
Lastly, we have a lot of non-technical people who have to access databases to run queries. The Windows client is very simply to use for our non-technical people. No CLI required, just view list of resources and "connect" as needed.
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