StrongDM: The Dynamic Access Management Platform

What do you like best about the product?

StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.

What do you dislike about the product?

There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.

What problems is the product solving and how is that benefiting you?

StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.

What do you like best about the product?

StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc

What do you dislike about the product?

There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs

What problems is the product solving and how is that benefiting you?

StrongDM solves the challenge of managing secure access to infrastructure across a growing number of systems—servers, databases, and Kubernetes clusters—without relying on clunky VPNs or shared credentials

What do you like best about the product?

The user friendliness of the process, it was very comforting to understand right away.

What do you dislike about the product?

The interface, i think it could be designed better.

What problems is the product solving and how is that benefiting you?

It’s making my task of managing my direct reports way easier.

What do you like best about the product?

It’s a really good app once you start learning how to use it.

What do you dislike about the product?

A little difficult to get started. No very good intro to get started to use it.

What problems is the product solving and how is that benefiting you?

Securing the information between different enpoints

What do you like best about the product?

Centralized Access Management
StrongDM provides a unified gateway for managing access to infrastructure, simplifying the handling of permissions across multiple systems.

Auditability & Session Logging
Every session (SSH, RDP, Kubernetes, database, etc.) is logged and auditable, which helps with compliance (SOC 2, HIPAA, etc.) and troubleshooting.

Granular Role-Based Access Control (RBAC)
Fine-grained RBAC makes it easier to enforce least-privilege policies and control access based on user roles, time-based rules, or resource sensitivity.

No Credential Sharing
End users don’t need to know or store passwords, keys, or connection strings. StrongDM handles credentials securely, reducing the risk of leaks.

Seamless Integration with Existing Identity Providers
It integrates well with Okta, Azure AD, Google Workspace, and other IdPs, making onboarding and offboarding automated and secure.

What do you dislike about the product?

Vendor Lock-in Risk
Once integrated deeply into your access workflows, migrating away from StrongDM can be complex and costly due to proprietary tooling and workflows.

Limited Community and Open Source Tools
Compared to alternatives like HashiCorp Boundary or Teleport, StrongDM lacks a strong open-source ecosystem and community involvement.

Performance Overhead
Because StrongDM acts as a proxy/gateway for all traffic, some users report slight latency or bottlenecks under high loads or specific network configurations.

What problems is the product solving and how is that benefiting you?

StrongDM helps us solve key challenges around secure infrastructure access, specifically:

Auditing: Every session and command is logged across SSH, RDP, Kubernetes, and databases, giving us detailed audit trails for compliance (e.g. SOC 2, HIPAA) and security reviews.

Just-In-Time Access: We can grant time-bound, least-privilege access to sensitive systems, reducing standing permissions and limiting insider risk.

Access Monitoring: Real-time visibility into who accessed what, when, and how — this improves operational oversight and incident response.

These features significantly reduce our operational burden and improve our security posture without slowing down engineering workflows.