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Reviews from AWS customer

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92 reviews
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4-star reviews ( Show all reviews )

    Hospital & Health Care

Powerful tool for access management

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Temporary access grants is fantastic

The ability to automate access requests/approval is mission-critical (currently using an access bot).

SSO integration helps a lot with user management
What do you dislike about the product?
Improved client software stability and the ability to reconnect automatically are needed when using SDM for automated processes that rely on SDM db connection.

Better logging/audit trail that is exportable

Direct integration with monitoring systems Datadog, CloudWatch, etc) or better monitoring facility
What problems is the product solving and how is that benefiting you?
Temporary access grants for accessing sensitive data
Access granting automation allows for low friction workflow


    Dotan C.

Strong and easy access tool

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Working very fast, SSO integration, agentless tools. Replace all key pairs and unmanaged infrastructure.
K8S access and ssh are made easy with StronDM, great support!
What do you dislike about the product?
Need to create automation and scripts to register instances.
No autodiscovery and cloud visibility.
Agent stability issues.
Some options are only supported via API
What problems is the product solving and how is that benefiting you?
Access control to our instance fleet with SSO integration


    Computer Software

Easy access control

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
As an organisation access control on the SaaS platform is challenging.Given that there are instance were the access levels have to be modified to a higher level, strong DM's on demand access control makes it simple
What do you dislike about the product?
While the on demand access part is very simple but the entire implementation if simple would make it easier. For someone with no knowledge on networks aspect, the StrongDM setup may need help from the IT admin team
What problems is the product solving and how is that benefiting you?
As a SaaS company, the access had to be controlled to a non-admin level but there would be instances were the internal teams would require access, these access had to be in a controlled yet simple way and easily traceable, which Strong DM has helped.


    Joseph S.

StrongDM has Secured our SHell

  • September 27, 2022
  • Review provided by G2

What do you like best about the product?
I think it does an excellent job of access management. Setting up the roles and assigning them to users is very simple and reacts instantly. Their support team has done an outstanding job of responding to our needs and helped us get each issue handled in a very short time.
What do you dislike about the product?
RDP access has been a bit of a letdown. It works, but it logs each user in as the same user, which doesn't work well with windows file permissions.
What problems is the product solving and how is that benefiting you?
StrongDM solved our concerns around having ssh keys, or God forbid shared passwords, floating around where we didn't want them. We were able to lockdown our ssh_config in a much better way.


    Information Technology and Services

Great product, very helpful team and great support.

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
The product is great, we want to take out our VPN and go to a ZeroTrust strategy and StrongDM help us with this topic. Also, the support while deploying the solution and in all the later steps was great and the follow-up meetings with us were helpful to solver the remaining issues.
What do you dislike about the product?
In general, everything was OK. maybe some other more advanced features in the platform, or some changes in the UI to manage roles and users easily. But it's a tool that provides what you want so...
What problems is the product solving and how is that benefiting you?
In a full-remote company, we need to get rid of the typical network infrastructure and move to a Zero-Trust architecture. StrongDM helped us to take out the VPN and be able to audit and identify our users to align to this strategy


    Marcos F.

Create a more organized database.

  • November 29, 2019
  • Review provided by G2

What do you like best about the product?
strongDM this is a system that allows us to modify our entire database and place it in a panel, thus maintaining all the information, in order to speed up the work, that is, all the information of the company is entered and it becomes a panel where we will have All organized and also is a way to develop jobs easier, the entire system is protected which offers security against third parties who want to steal information.
It is a service that can be easily implemented in the financial or human resources area in order to perform and improve the quality of your work.
What do you dislike about the product?
If there are any problems such as the database, it goes from the computer to a web system or to the system it would be perfect that it offers a more protected and secure feature, a wider protection or a backup such as the cloud, more security and space,to be able to keep more important files.
What problems is the product solving and how is that benefiting you?
Our system was somewhat obsolete due to the amount of work and files saved, it was not very easy to organize what this brought problems, because we did not have an order to improve the services of the company every day, we sought a strongDM solution has been a Super service that saves time in searching documents and order in the database.
Recommendations to others considering the product:
strongDM, I recommend it because it is a wide service, it offers a much more open database or with more freedom to be modified according to the customization we want, we also maintain a wider security, we love it for its good service and that is why we recommend it to All users, to improve the quality of work and organization.


    Ryan P.

I thought it would disrupt my workflow but it hasn't!

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
I was worried it would disrupt my workflow but it didn't and it really only took about 10 minutes to configure and enable (as a user, not an admin). As a product manager, I'm constantly querying various databases. Sometimes I'll do it 20x / day, whereas other times I'll go days without writing SQL. The ability to just enable strongDM for the MySql database I need to hit and not have to worry about it again has been awesome.
What do you dislike about the product?
I have to switch between different VPNs to access different databases for different apps (weird, I know). It seems as though StrongDM doesn't like when I'm switching between VPNs, as sometimes it says I'm connected (and have the green bolt), but I'm unable to connect to the DB via Postico or SequelPro. If I quit StrongDM, restart my VPN connection, restart StrongDM, it seems to resolve the issue. This also needs to be done if I haven't connected to a DB for a number of days and then try to. It's a minor inconvenience, but worth noting.
What problems is the product solving and how is that benefiting you?
As a product manager, there was a point where I lost access to read a copy of the prod database because we couldn't provide audit trail of my activity. We brought StrongDM on board and now I have read access again. I can't imagine doing my job with out it. There are so many times throughout the day I need to run ad hoc queries, it just would be awful to not have the right access. StrongDM allowed for my access (as a non-platform engineer) to happen.