FormAssembly Essentials
FormAssemblyReviews from AWS customer
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User friendly and robust!
What do you like best about the product?
It is very user-friendly but can be made more complicated for more complicated needs.
What do you dislike about the product?
If you try to use section columns, they run off the page when viewing the form on a phone. The same issue occurs when viewing a Likert matrix. It would be nice if this could be fixed.
What problems is the product solving and how is that benefiting you?
My clients use this for everything from applications to quick surveys to event sign-ups. It is nice that one tool can be used for so much!
It works well. but their are more aesthetic platforms out there.
What do you like best about the product?
The conditional questions and Salesforce integration.
What do you dislike about the product?
The aesthetic. It could provide more options with themes.
What problems is the product solving and how is that benefiting you?
It provides a clean registration system for various events and forms. It benefits us by being an all in one registration solution.
Great for collecting applications for out organization!
What do you like best about the product?
I like that we can continually count on FormAssembly to meet our need.
What do you dislike about the product?
My main dislike is that Forms don't look very appealing. They could look better.
What problems is the product solving and how is that benefiting you?
Applications for non-profit after school program.
Solid Product and Customer Service
What do you like best about the product?
Integration with Salesforce and logic in forms
Customer service
Customer service
What do you dislike about the product?
Not a direct connector to Salesforce for the e-signature component
What problems is the product solving and how is that benefiting you?
Huge save in data entry
My answer for almost everything
What do you like best about the product?
I found the documentation very user-friendly, making it quick and easy to get started using FormAssembly for even complex data capture tasks. It is my 'go-to' solution for almost all data capture needs, from lead generation to surveys and even communication preferences.
What do you dislike about the product?
I would love to be able to document-build, capturing field values entered earlier in the form to personalise, like using field tags in text and labels, i.e. "So, <> tell us more about why you are interested in this..." where tfa_1 would be the first name. As far as I can tell, this can only be done on a multipage form.
What problems is the product solving and how is that benefiting you?
We help students in Scottish universities get paid internships with international companies. We use FormAssembly to capture applications to our internship program and the internship role description from our hosting companies, saving hundreds of work hours. We also have forms on our website where potential host companies can register their interest in joining our programme, giving us a significant pipeline to work with. As a small team in a non-profit organisation, we need all the help we can get to drive efficiency. This allows us to get on with helping these students get the best start in their careers to become Scotlands' next generation of business leaders, creating new jobs and a better Scotland.
I find it very good, but has a problem dealing with dates in non-American format, and not fixed.
What do you like best about the product?
Quite easy to use, has a great connector with Salesforce, quite versatile, but I haven't used it to its full potential, as there has not been the need as yet. Versatile with the custom code and functions.
What do you dislike about the product?
Firstly, its datevalue function does not know how to deal with dates in the dd/mm/yyyy format. I have raised this issue many times in a support case and been fobbed off basically. To me, I thought getting your date functions correct is basic, especially when you offer British format (and of course you need to). I have had to create so much custom code to change the British format to the American, just to make conditional statements dealing with dates work.
Another date issue is date validation. If a person enters a yy instead of yyyy in a date field, at some cutoff point, it will assume 20yy, and not 19yy. When I first raised this issue, I think the cutoff point was between 49 and 50 (or maybe 50 and 51)
You can refer to my support cases for further detail.
Not so much a dislike, but would be good to be able to use the copy option from one form to another, instead of only within the same form.
Another date issue is date validation. If a person enters a yy instead of yyyy in a date field, at some cutoff point, it will assume 20yy, and not 19yy. When I first raised this issue, I think the cutoff point was between 49 and 50 (or maybe 50 and 51)
You can refer to my support cases for further detail.
Not so much a dislike, but would be good to be able to use the copy option from one form to another, instead of only within the same form.
What problems is the product solving and how is that benefiting you?
Most markedly, the ability to connect to Salesforce saves so much time.
Excellent productivity and data collection tool for our small non-profit
What do you like best about the product?
We love the ability to collect data from our students and have it mapped directly into our Salesforce instance. Creating forms is easy and connecting them to SF is possible with the tutorials and help available through the form assembly platform.
What do you dislike about the product?
The only challenging part of Form Assembly for us is the setup. We are a small business and don't have a tech department to handle stuff. We have been pleased with the tutorials available to do minor stuff but for major forms/mapping, we've needed to hire an outside consultant.
What problems is the product solving and how is that benefiting you?
We used to have to send forms, collect the data and then input it into individual Salesforce accounts or spreadsheet, its awsome that form assembly can be built to automatically input the data where it needs to be in our Salesforce instance.
Good Integrated tool with Salesforce for Forms
What do you like best about the product?
- An excellent tool for creating and integrating Dynamic Forms with Salesforce
- We can customize the back end as per our requirements
- We can use CSS with Forms to design the front end
- It has inbuilt Pre-Fill and Post-Submission Connectors
- We can customize the back end as per our requirements
- We can use CSS with Forms to design the front end
- It has inbuilt Pre-Fill and Post-Submission Connectors
What do you dislike about the product?
Having conditional fields in the forms is a little tricky and confusing. They should also provide more customer support.
What problems is the product solving and how is that benefiting you?
It is easy to build forms where you need user input.
FormAssembly Product Owner Review
What do you like best about the product?
Easy to use platform with the ability to create consistent themes and questions on the fly. The biggest feature asset for our organization is the Salesforce Integrator!
What do you dislike about the product?
Questions are not as customizable or click-of-a-button programmable as other survey platforms. For example, it would be helpful to have: programmable text fields/formulas within question text and the ability to program aliases into repeated questions to prevent the need to create multiple condition based questions (instead one question with repetition logic based on the aliases/responses from other questions).
Also, have the ability to be able to "re-review" or "re-approve" forms with Salesforce connectors if there are edits. Context: we have two teams supporting on FormAssembly and Salesforce without checks in place the connectors could break causing some of major forms to go down. Having an extra review option in place if anything in the form changes would be a lifesaver!
Also, have the ability to be able to "re-review" or "re-approve" forms with Salesforce connectors if there are edits. Context: we have two teams supporting on FormAssembly and Salesforce without checks in place the connectors could break causing some of major forms to go down. Having an extra review option in place if anything in the form changes would be a lifesaver!
What problems is the product solving and how is that benefiting you?
Our program and development teams use FormAssembly for student applications, lead development, survey development/online form building and support organizationally no/low-code platforms, which this tool easily provides.
A solid front-end form system with potential for greater things
What do you like best about the product?
It's very straightforward to build out a form. You can just drop in your different types of questions/fields and quickly edit and rearrange them within the editor.
What do you dislike about the product?
We utilize a significant amount of custom CSS for our forms to match the style of our website, but there's no way to save universal CSS currently. You can create and save themes, but those only include basic settings around colors and fonts and whatnot. The CSS we utilize has to be copied and pasted into each form, and if we make a change once, we have to go back and update all of the other forms.
What problems is the product solving and how is that benefiting you?
We host forms on our website, many of which are connected back to Salesforce, and FormAssembly allows us to automate many of the steps involved in getting data into and updated within Salesforce.
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