FormAssembly Essentials
FormAssemblyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
388 reviews
from
External reviews are not included in the AWS star rating for the product.
technical capable
What do you like best about the product?
FormAssembly provides a great level of data management along with using logic. Excellent customer support.
What do you dislike about the product?
minor bugs that come up and take days until repaired. We had several such issues but were not taken care of responsibly, causing a loss of 5k+. We still use this service for its benefits and their quick fixing of bugs.
What problems is the product solving and how is that benefiting you?
Connectability with our clients
Excellent tool
What do you like best about the product?
Ability to map into Salesforce - integration
What do you dislike about the product?
Connectors are a bit difficult to understand and formulas are hard to build
What problems is the product solving and how is that benefiting you?
Event registration and ordering map into Salesforce.
Recommendations to others considering the product:
Don't think twice! This tool is great and support will help if you get lost along the way.
Great product, wonderful support
What do you like best about the product?
The promptness in which staff responds and works to find solutions and answer questions is absolutely wonderful!
What do you dislike about the product?
At this point, I haven't found any dislikes yet!
What problems is the product solving and how is that benefiting you?
We have used this product to collect statewide data that used to be entered by hand individually.
This is a huge cost saver in staff time.
This is a huge cost saver in staff time.
Recommendations to others considering the product:
Use this product!!
Salesforce Integration
What do you like best about the product?
FormAssembly is intuitive and has a good out-of-the-box Salesforce integration.
What do you dislike about the product?
The simplicity of the forms is great to a certain point, but some things that should be very easy are not. For example, changing fonts or font size is very difficult.
What problems is the product solving and how is that benefiting you?
We use FA as a way to collect customer information on our website and get the information into our database. This is fairly simple to accomplish with a limited budget.
Its ok
What do you like best about the product?
THis form was very easy to setup and I liked the aesthetics. I do not like that you can only add form boxed at the end of sentences, and not intra-paragraph.
What do you dislike about the product?
You cannot add a box within paragraphs, this seems ridiculous.
What problems is the product solving and how is that benefiting you?
Financial Regulation forms, import with salesforce.
Recommendations to others considering the product:
ability to add form boxes within paragraphs
Best. Decision. Ever.
What do you like best about the product?
The ease of building complex forms and the ability to copy them.
Customer Service is incredible and fast.
Pricing is affordable.
Customer Service is incredible and fast.
Pricing is affordable.
What do you dislike about the product?
There is no way to search or sort data in the responses tab.
What problems is the product solving and how is that benefiting you?
Problems Solved: Streamlined workflows with automated notifications to appropriate departments or individuals.
Benefits realized for Staff: Time, efficiency, and sanity.
Benefits realized for Customers: Improved, seamless processes to handle most, if not all, of their requirements.
Benefits realized for Staff: Time, efficiency, and sanity.
Benefits realized for Customers: Improved, seamless processes to handle most, if not all, of their requirements.
Recommendations to others considering the product:
If you're looking for ways to streamline internal processes that are heavily related to customer input or data, or if you're looking to impress your customers with professional, customized data collection with great logic, FormAssembly is the solution for your to adopt.
Great addition to our cloud tech-stack
What do you like best about the product?
We were looking for an easy way to leverage data in and out of salesforce, specifically dealing with a few marketing lead-gen use cases. The ability to create a form and connect it using the salesforce connector, then map and create literally any logic on how data can be viewed outside of salesforce, and in-turn send and stored within salesforce is brilliant. The creation of forms is also very plug and play and I like the ability to override the CSS when needed to have the form fit within an already development brand.
What do you dislike about the product?
The only thing I find to be a bit challenging at times is formatting the form to be exactly the way we want it. Sometimes the drag and drop puts things where I don't want them and I have to adjust. I also think the additional field-level settings could be presented a bit more user-friendly. I am hopeful that since he UI changed quite significantly this year, the builder wont be too far behind it.
What problems is the product solving and how is that benefiting you?
We wanted an easy way to pull data out of salesforce for an end user to view, and then update that data directly back into salesforce, as well as creating additional attributes or records. We wanted to be able to include variables in the URL that will pull data into a form, a user can then update, and that goes back into salesforce. We find that our lead-response rate is greater when the user has less to fill out. Their mind shifts to just validating existing info.
Recommendations to others considering the product:
Be ready to be blown away with the salesforce connector. It is so plug and play..you will start to get addicted at all of the things you can do with it!
Form Assembly - Effective Yet Confusing
What do you like best about the product?
FormAssembly offers some robust functionality. Everything I need from a form service, FormAssembly has. It's integration with Salesforce is key to our business functionality and I like that data can be saved to any level of object in Salesforce (account, contact, etc)
What do you dislike about the product?
While the Salesforce integration is something that I like about FormAssembly, it's also something that I don't like... specifically the set up. Linking a form to your Salesforce instance is quite confusing and is a fairly technical process, making it impossible for all our employees to create forms, only those with limited SF admin skills. The construction of forms also is not that intuitive and can also be challenging for some.
What problems is the product solving and how is that benefiting you?
We solve all sorts of business problems with Form Assembly, including an employee review process, customer and client feedback, recruiting candidate capture, IT issue logging, and more. Form Assembly has become a cornerstone of our business, despite its complexities.
Recommendations to others considering the product:
Make sure you have a least one employee on staff who has some rudimentary Salesforce admin experience, or at least one who shows an affinity for it, if you plan to integrate FA with SFDC.
showing 381 - 388