FormAssembly Essentials
FormAssemblyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
381 reviews
from
External reviews are not included in the AWS star rating for the product.
Form Assembly - Effective Yet Confusing
What do you like best about the product?
FormAssembly offers some robust functionality. Everything I need from a form service, FormAssembly has. It's integration with Salesforce is key to our business functionality and I like that data can be saved to any level of object in Salesforce (account, contact, etc)
What do you dislike about the product?
While the Salesforce integration is something that I like about FormAssembly, it's also something that I don't like... specifically the set up. Linking a form to your Salesforce instance is quite confusing and is a fairly technical process, making it impossible for all our employees to create forms, only those with limited SF admin skills. The construction of forms also is not that intuitive and can also be challenging for some.
What problems is the product solving and how is that benefiting you?
We solve all sorts of business problems with Form Assembly, including an employee review process, customer and client feedback, recruiting candidate capture, IT issue logging, and more. Form Assembly has become a cornerstone of our business, despite its complexities.
Recommendations to others considering the product:
Make sure you have a least one employee on staff who has some rudimentary Salesforce admin experience, or at least one who shows an affinity for it, if you plan to integrate FA with SFDC.
showing 381 - 381