FormAssembly Essentials
FormAssemblyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
388 reviews
from
External reviews are not included in the AWS star rating for the product.
Smooth form creation process and salesforce integration
What do you like best about the product?
Salesforce Integration, friendly form creation process.
What do you dislike about the product?
Not so simple to personalize form thank you page.
What problems is the product solving and how is that benefiting you?
Low code form creation
Great Solution to Form Problem
What do you like best about the product?
Security, ease of integration with other platforms and software
What do you dislike about the product?
Clunky builder makes it a little difficult to create forms.
What problems is the product solving and how is that benefiting you?
It allowed us to create a form that was completely secure when we were handling very sensitive data.
Powerful Salesforce Integration
What do you like best about the product?
FormAssembly has the most powerful Salesforce integration tools on the market. It is amazing how much work can be accomplished within the form to save time from creating and updating Salesforce records. The ability to handle multiple processes when the form is submitted is unmatched by any other form tool.
What do you dislike about the product?
The customer facing survey very basic. Many other form tools have added varying ways for the customer to engage with the form, but FormAssembly only has the basic text, picklist, multiple choice options. It would be nice to make the form more engaging for the customers.
What problems is the product solving and how is that benefiting you?
Using FormAssembly significantly reduces the amount of data entry required by staff by putting the customer in charge of entering their own data on a form. We then push all the form data to Salesforce using the integration tools FormAssembly has built.
Multi-purpose tool
What do you like best about the product?
FormAssembly can be used for a number of purposes. We use it for event RSVPs, internal surveys, and as part of our grant processes. We connect it to our Salesforce org to maximize its functionality and maximize our data. Forms are extremely easy to set up and get running. Integration can be a little tricky, but in my opinion it's easier and has better UI than Form Titan. Customer Support has been responsive and helpful.
What do you dislike about the product?
The licensing and permissions aspect is a little frustrating and difficult to understand/explain.
What problems is the product solving and how is that benefiting you?
We implemented FormAssembly to replace Classy, a more expensive platform that could only do event registration. We're able to gather data internally and externally using FormAssembly. Data can drop into Salesforce with an integration.
Great product
What do you like best about the product?
I like its integrations with Salesforce. We use it for many of our surveys.
What do you dislike about the product?
I wish there was more customization available.
What problems is the product solving and how is that benefiting you?
It helps us gather data from our clients.
Great form automation and integration with Salesforce
What do you like best about the product?
Advanced integration with Salesforce, easy to use, quick to implement. We use it daily.
What do you dislike about the product?
Lacking AI capabilities, technical training can be provided
What problems is the product solving and how is that benefiting you?
Auto creating contacts in Salesforce and dynamically assigning to the correct account
Valuable data collection tool
What do you like best about the product?
I love that FormAssembly lets us collect data from people external to our Salesforce organization without creating duplicates or exposing vulnerable information. We also make great use of their SSO security and form prefill to make employee-centric forms both secure and accessible.
What do you dislike about the product?
FormAssembly's formula writing tool can be comparatively difficult to work with, and the Response queries/reports are sometimes a little janky. Many of FormAssembly's best features are locked behind higher-cost tiers, which can create barriers for nonprofits. Still, it's more than worth it.
What problems is the product solving and how is that benefiting you?
FormAssembly is helping us capture secure data and feed it into Salesforce without having to buy everyone a Salesforce license. It's also cut down on our manual data entry immensely, saving us a ton of time and making our entire techstack more approachable to end users.
Digital web forms - Powerful Salesforce integration with workflows, Pre-fills & Payment Connector
What do you like best about the product?
How easy it is to create a form and map it to a salesforce data set. The Salesforce integration is my favorite part, it was very easy to set up. (I'm biased, I'm a Salesforce pro) But the customizations you can make on the form, and then how you can have those form entries trigger other salesforce automation was a game changer for our customer intake process. We also have web forms and a payment form where you can receive online payments with a web form! The customer support was always responsive and super helpful when exploring potential use cases. We use the form daily, and hope to increase the overall use.
What do you dislike about the product?
I can't think of any. I'm not sure if there would be any limitations on the UI or if you wanted to customize anything, but I don't have complaints.
What problems is the product solving and how is that benefiting you?
Capturing all customers who come into our three different locations. We were not doing this before, and now everyone is automatically entered as a new contact into Salesforce (if they're not already in). Formassembly can know if a contact is already in Salesforce, so it won't create duplicates if you set up the form and map it to salesforce correctly. We also easily setup a web payment form to collect online credit card payments, which is helping out back end team.
Revolutionize and Automate Mundane Tasks Using FormAssembly!
What do you like best about the product?
Revolutionize and Automate Mundane Tasks Using FormAssembly!
FormAssembly makes it easy to accomplish these goals. From a stellar interface to amazing customer support and everything in between. It was incredibly easy to implement into our workflow and brought us tremendous value in how we use it.
FormAssembly is used daily and many times per day utilizing patient facing questionnaires, evaluation of services, etc. In the future we plan to use it for patient scheduling. It was incredibly ease to integrate with our system.
FormAssembly makes it easy to accomplish these goals. From a stellar interface to amazing customer support and everything in between. It was incredibly easy to implement into our workflow and brought us tremendous value in how we use it.
FormAssembly is used daily and many times per day utilizing patient facing questionnaires, evaluation of services, etc. In the future we plan to use it for patient scheduling. It was incredibly ease to integrate with our system.
What do you dislike about the product?
I haven't encountered any downsides yet.
What problems is the product solving and how is that benefiting you?
FormAssembly saves my staff from having to call patients on the phone, collect information, then spend time putting that data into our system. FormAssembly takes the data from the patient and brings it directly into our system providing invaluable time savings and value.
User friendly platform
What do you like best about the product?
I use FormAssembly in my job on a daily basis.
Salesforce integration is straight forward and easy to use. If there are errors, it is clear to see where the integration failure was for an easy fix.
The AI generated feature is easy when creating choices.
Easy to navigate the different fields when building out forms.
The ability to clone forms without losing their formatting is a huge plus (other platforms tend to lose some of the formatting or change the fields)
Customer support is great and they get back to you in a timely manner
Salesforce integration is straight forward and easy to use. If there are errors, it is clear to see where the integration failure was for an easy fix.
The AI generated feature is easy when creating choices.
Easy to navigate the different fields when building out forms.
The ability to clone forms without losing their formatting is a huge plus (other platforms tend to lose some of the formatting or change the fields)
Customer support is great and they get back to you in a timely manner
What do you dislike about the product?
More opportunity for custom CSS (for example, changing the font of a form without compromising the layout of it)
I hope that FormAssembly will update their notification emails to respondents to allow a PDF attachment, rather than just the text in an email confirmation. That is the only downside of FormAssembly that other platforms have (e.g. Formstack).
I hope that FormAssembly will update their notification emails to respondents to allow a PDF attachment, rather than just the text in an email confirmation. That is the only downside of FormAssembly that other platforms have (e.g. Formstack).
What problems is the product solving and how is that benefiting you?
Salesforce integration - the responses submitted are efficiently being put into Salesforce for ease of reading the applications and connecting them to the appropriate accounts.
showing 21 - 30