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Overall happy with Yext managing 1200+ entities
What do you like best about the product?
Yext makes it easy to manage multiple locations at scale, which is huge with so many entities. I also like that support is pretty great and updates often. I use Yext every day for various things, including managing location data and posting social events.
What do you dislike about the product?
Yext is great. The only real dissatisfaction I have is with things out of Yext's control, such as Apple integration (in so much as allowing showcases to overlap) and Bing data issues which take a while to resolve (on Bing's side generally).
What problems is the product solving and how is that benefiting you?
Yext allows bulk management of 1200+ listings. It also allows bulk posting of events, which is huge. This allows us to utilize our directory listings more effectively.
What’s better than Yext
What do you like best about the product?
It’s A.I generated for easy response saving time
What do you dislike about the product?
Nothing I love It’s A.I generated for easy response saving time
What problems is the product solving and how is that benefiting you?
Yext is helping me respond to guest reviews in a timely manner
Yext is very convenient and easy to use
What do you like best about the product?
How it is very easy to navigate and has all the social media in one so it makes posting on multiple pages more efficient
What do you dislike about the product?
I do not have any downsides, Yext has been a great tool for us
What problems is the product solving and how is that benefiting you?
I can manage all of social media for multiple pages in one platform
GMB management
What do you like best about the product?
Ability to manage all online listings and google bulk verification.
What do you dislike about the product?
Delays between review posting and visibility in yext.
What problems is the product solving and how is that benefiting you?
managing our GMB locations and providing insight into review monitoring and response
I like it because it is user friendly.
What do you like best about the product?
I mean is a very simple platform to handle a website, I like the way it works for me. It have many features that I can use in my daily basis.
What do you dislike about the product?
I think I have no complains until now, and I been a user for 3 moths.
What problems is the product solving and how is that benefiting you?
Basically is allowing me to solve the problem with the trust taha the client can have
Yext is an impressive tool to enhance your online presence.
What do you like best about the product?
I like that I enter information in one platform and it syncs across multiple sites. Good filters when searching for specific things. Overall, I'm impressed with the Yext site. Yext's main website it beautifully designed.
What do you dislike about the product?
My biggest issue is the layout. Some of the navigation titles & organization are a bit confusing. For example, why is the location under "Knowledge Graph"? My mind keeps lumping it under "Listings". When editing entities, I wish the layout was designed better with better differentiation on the titles & sections like "Knowledge Assistant" and "Business Details". My eyes just seem to blend all the information together when scrolling through.
Q&A seems to be broken for some time.
Despite using Yext for almost 2 years, some of our locations haven't even moved into the top 10 online search results :(. I've added building photos, requested reviews, added a website, and hours of operation.
Yext takes some time to remove old photos when I'm replacing them with new ones.
Q&A seems to be broken for some time.
Despite using Yext for almost 2 years, some of our locations haven't even moved into the top 10 online search results :(. I've added building photos, requested reviews, added a website, and hours of operation.
Yext takes some time to remove old photos when I'm replacing them with new ones.
What problems is the product solving and how is that benefiting you?
Yext has helped make our local church meetinghouses more visable whenever someone searches for a church near them. Calls from investigators have increased over time resulting in growing our congregations. It's also easy for other churches or organizations to reach us for various partnerships.
Solid product
What do you like best about the product?
Yext allows me to update multiple digital locations at once with a quick response by each of the connected sites
What do you dislike about the product?
Sometimes their customer service is slow to respond. It seems it takes a while to get things done or they’ll push problems off on Google.
What problems is the product solving and how is that benefiting you?
They are constantly updating the platform to offer new things
Love Yext
What do you like best about the product?
I appreciate how quickly the customer google reviews are posted and how I can respond in real time. I also appreciate the unexpected schedule adjustments that can be made swiftly.
What do you dislike about the product?
I would like to make adjustments to the type of services we complete at my care site. Example we no longer offer x-ray, however xray appears as a service.
What problems is the product solving and how is that benefiting you?
Its allowing us to make swift schedule adjustments and i can respond to all reviews quickly.
Best in class listings and review management solution
What do you like best about the product?
The ability to aggregate hundreds of online listings and reviews into a single platform.
What do you dislike about the product?
The additional cost for Yelp listings - note: this is not a Yext issue but Yelp who charge for their listings management.
What problems is the product solving and how is that benefiting you?
Easy aggregration and management of hundreds of local listings and reviews.
Yext is the best!
What do you like best about the product?
Yext is very user-friendly and easily integrates with our website and google listings. We use it all the time and love having all of our listings in one place!
What do you dislike about the product?
Sometimes it is a little slow and takes a while to load.
What problems is the product solving and how is that benefiting you?
Yext is able to house all of our provider and location listings which helps us easily manage all of our data. They have a great relationship with Google and are able to help move verifications along faster than if we did it on our own.
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