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Love Yext!!!!
What do you like best about the product?
All in one place!!! How cool is it to see all google reviews for multiple locations we manage!!!A dream come true for all multiunit managers!!
What do you dislike about the product?
Yext is a perfect solution when managing multiple locations.
What problems is the product solving and how is that benefiting you?
Seeing results for multiple locations on one page is so amazing!!
Helpful tool!
What do you like best about the product?
Yext has made it signficantly easier to manage multiple locations, across various brands. By using Yext, we're able to seamlessly manage 50+ locations and make updates that are relevant to all locations, or unique edits per location. Their seamless integration is great to use and is helpful in my day-to-day work.
What do you dislike about the product?
At times, Yext's interface can be slow, but this still doesn't outweigh the many great features of Yext that makes my job easier.
What problems is the product solving and how is that benefiting you?
Managing multiple Google My Business accounts that are relevant and up-to-date can be time consuming - Yext's software makes this quicker and more seamless.
essential to any business out there!
What do you like best about the product?
Yext makes it easy to keep all of your listings in one place. I would highly recommend this for any business out there as a foundational necessity for their business' online image.
What do you dislike about the product?
nothing, I highly recommend it to every business
What problems is the product solving and how is that benefiting you?
making sure business information stays up to date and consistent across all platforms
Super easy website building!
What do you like best about the product?
user friendly, customer support was on top of it when i had a question!
What do you dislike about the product?
nothing at all, its super easy to use. not a huge fan of the prefilled options but i think that was the companies decision.
What problems is the product solving and how is that benefiting you?
managing and keeping my website active without me having to do much.
All in one platform for all your social reviews
What do you like best about the product?
You can see everything all at once without the need to transfer and go through different sites. You can even filter through the different reviews sites as needed.
What do you dislike about the product?
Downsides are just like with other review sites you can't directly respond on yext
What problems is the product solving and how is that benefiting you?
Seeing where our shortcomings are with Service as a restaurant
A great platform for a growing business
What do you like best about the product?
I can manage every aspect of my business for all 45 locations where we do business.
What do you dislike about the product?
I wish I had more control over reviews and being able to delete tasks that the customer has deleted on their end. Data is also not always clean but its by far cleaner than more third party sites.
What problems is the product solving and how is that benefiting you?
Yext is allowing me to manage all of my socials in one location across all platforms including my website.
Not user -friendly and lags
What do you like best about the product?
I like that I can click through the sections easily, the type face is easy to read. The layout is easy to navigate.
What do you dislike about the product?
I do not like being kicked out of my web page after making 3-4 edits without them being auto saved, or that the edits you make in Yext do not translate over to the site. I had to email Yext support to get the changes that were accepted to show up on my team's page. I should be able to make the edit, have it approved, and be able to see it on my site without me having to follow up with someone to make sure it is completed.
What problems is the product solving and how is that benefiting you?
It is nice to have one place where I can make edits, get them approved, and track the process of what has been approved. I also like being able to see the dashboards and measure where people are clicking the most and what other pages they navigate to. It would be great to track their path through the site.
Makes managing a breeze
What do you like best about the product?
We primarily use YEXT to collect and review customer sentiment & update our location specific google information. For collecting review data the monthly overview makes this process a breeze and allows us to pivot quickly to major concerns.
For managing google search information YEXT allows total control and individuality for all our locations making the many requests we receive daily seem manageable.
For managing google search information YEXT allows total control and individuality for all our locations making the many requests we receive daily seem manageable.
What do you dislike about the product?
It can take some time for changes to go live and updating some of the data is a convoluted process if you are unfamiliar with YEXT
What problems is the product solving and how is that benefiting you?
Gathering information on customer sentiment allowing us to make real time changes
Easy and convenient to use!
What do you like best about the product?
Yext is very user friendly and easy to navigate. I use it every day at work
What do you dislike about the product?
I do not have any dislikes at this time.
What problems is the product solving and how is that benefiting you?
Yext provides an additional way to communicate to our customers. It's easy to use and convenient!
Very convenient and easy
What do you like best about the product?
Very easy and convenient to use, as it eliminates the need to look up our clinic, review, filter, and scroll. For a clinical manager who logs in every day to use and retrieve our reviews, it has been a lifesaver when it comes to time and has decreased my time during my meeting to go over reviews. Thank you.
What do you dislike about the product?
Nothing at this time. I haven't had any issues. Thank you.
What problems is the product solving and how is that benefiting you?
No problems. Just very convenient for time management and easy to use.
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