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My opinion
What do you like best about the product?
Yext has a wide reach for local listings, but I wish the support and results were more consistent.
What do you dislike about the product?
Customer support was unresponsive, and billing lacked transparency, which made the experience frustrating.
What problems is the product solving and how is that benefiting you?
Yext claims to solve local listing accuracy and visibility, but in my case, it didn’t deliver noticeable benefits.
Business owner
What do you like best about the product?
I think the most helpful thing about Yext is that it makes managing my business a one stop shop. I can edit store hours, update contact information, and so much more.
What do you dislike about the product?
I think Yext could be slightly more user friendly with its software.
What problems is the product solving and how is that benefiting you?
Yext helps me solve issues that I have with information being inaccurate on Google or other platforms.
Easy Templates
What do you like best about the product?
Most templates are pretty self explanatory and easy to use.
What do you dislike about the product?
There are some aspects that are more hidden that I have to call a rep to help me utilize though which can take some more effort. Also, when there is a website review required, as a delegate of multiple websites it would be helpful if the email notifications stated which website needed review.
What problems is the product solving and how is that benefiting you?
Ability to easily manage multiple websites in one platform
Decent Website Editor
What do you like best about the product?
User interface is good, Yext is easy to navigate.
What do you dislike about the product?
Missing some basic functionalities; also takes a very long time to load 'preview' pages.
What problems is the product solving and how is that benefiting you?
Efficient way to promote businesses.
Yext Review
What do you like best about the product?
I like the simplicity about Yext and the fact that it is very easy to use. Anyone can navigate through the tool without prior training - it is very intuitive. This makes it easy to train others how to use the tool and accomplish tasks quickly. I also really like their Yext White Glove Service. The reps are super knowledgeable and helpful with questions and problems, and they are always quick to answer the phone.
What do you dislike about the product?
The least helpful things are the limitations in flexibility and customization. There are only 3 templates for tabs, and only one general website layout. This limits the ability to have a unique website, something that Financial Advisors value greatly. Even if there was the ability to rearrange the sections on the website, that would at least allow for some sort of individuality between the sites.
What problems is the product solving and how is that benefiting you?
Yext solves the problems of thinking about how the website layout will look, because it's all formatted for you. The only thing the user needs to do is input the actual content. They are also helping with website analytics. The Yext Analytics dashboard is extremely robust and helps solve the problem of wondering what content is working, what is not, and when. I utilize this dashboard frequently in my day to day role.
Yext Review
What do you like best about the product?
The preview feature and ability to change tab formats. It is easy to navigate. Customer support is also very helpful.
What do you dislike about the product?
You can't combine tab layouts, you have to only choose one.
What problems is the product solving and how is that benefiting you?
It allows me to edit Financial advisor webpages so it can be unique to them
Game-Changer for Managing Our Listings Across Platforms
What do you like best about the product?
As a Marketing Coordinator at a credit union, keeping our branch information accurate and consistent across dozens of platforms used to be a time-consuming and error-prone process. Since adopting Yext, it’s been a total game-changer.
Yext makes it incredibly easy to manage our business listings in one centralized dashboard. Whether we're updating hours, adding new services, or ensuring our NAP (Name, Address, Phone) info is consistent, Yext ensures those changes go live quickly and accurately across all major directories and search engines.
The platform is user-friendly, and their support team is always helpful and responsive. Yext has become an essential part of our digital marketing toolkit.
Yext makes it incredibly easy to manage our business listings in one centralized dashboard. Whether we're updating hours, adding new services, or ensuring our NAP (Name, Address, Phone) info is consistent, Yext ensures those changes go live quickly and accurately across all major directories and search engines.
The platform is user-friendly, and their support team is always helpful and responsive. Yext has become an essential part of our digital marketing toolkit.
What do you dislike about the product?
While Yext does a great job pushing updates to a wide range of directories, not all platforms allow the same level of customization or formatting.
What problems is the product solving and how is that benefiting you?
Managing business listings
All in one
What do you like best about the product?
It's super convenient to have all the listings across multiple sources in one place. Customer support is good, too.
What do you dislike about the product?
That I can't manage Google reviews on it.
What problems is the product solving and how is that benefiting you?
Having everything in one place instead of needing to access multiple platforms.
16 Changes down to 1
What do you like best about the product?
Being able to make seamless changes to all location from just one change.
What do you dislike about the product?
There isn't much I dislike about Yext. Additional account integration could be a bit easier.
What problems is the product solving and how is that benefiting you?
This is helping with the tedious task of making the same change 16 times.
Use Yext for best results!
What do you like best about the product?
Yext is able to generate social media, listings, AI, data and many other options for your business. It's simple and easy to use. It allows you to have a digital presence which is consistent and accurate. I would highly recommend trying Yext with your next project.
What do you dislike about the product?
I haven't found any problems or concerns with Yext.
What problems is the product solving and how is that benefiting you?
Yext makes our social media presence smooth and easy to use.
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