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Reviews from AWS customer

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862 reviews
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External reviews are not included in the AWS star rating for the product.


    Carl B.

Easy to navigate and update any details. Love the functionality

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to to make changes and navigate. Covers many areas that are relevant. Customer service has always been helpful with any questions.
What do you dislike about the product?
I wouldn't say downsides but some of the linkage for the team websites need working.
What problems is the product solving and how is that benefiting you?
Ability for customers to quickly find info on us.


    Retail

Works well for local reviews

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Most of my experience with yext has been handling reviews for local locations. Yext has been great in keeping reviews organized and helping the team respond to reviews in a timely manner, as well as keeping track of location ratings.
What do you dislike about the product?
There's been some friction in resolving store location data in Apple maps, but the rest of the experience has gone well.
What problems is the product solving and how is that benefiting you?
The company needed a way to keep track of hundreds of locations and keeping information up to date for them. Yext has been great in helping keep all information updated and organized.


    Brent H.

Wonderful Experience with Yext

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that it gives me a bar that shows my level of success with my website. It's very easy to use as a software, and I seem to not need to constantly login to make sure that it's actually being utilized correctly. Very easy to use.
What do you dislike about the product?
Nothing, it's great! The software is very easy to use.
What problems is the product solving and how is that benefiting you?
It's solving my ability to be in front of clients. It posts me in front of people locally.


    Financial Services

Solid product, a bit ugly looking, but functional

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Relatively simple to set up, nice drag and drop functionality, doesn't require coding
What do you dislike about the product?
A bit clunky - I don't love the Add Asset section, always confuses me
What problems is the product solving and how is that benefiting you?
Giving me a website that I can use to promote my wealth management business.


    Lianne F.

Yext helps us with our Google reviews

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Yext is very quick with responding to reviews and emailing me about ones I need to adress right away. Yext is helpful and efficient.
What do you dislike about the product?
I do not really have anything negative to say about Yext.
What problems is the product solving and how is that benefiting you?
Yext helps manage our Google reviews.


    Wendy Y.

Using Yext

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to see everything on my dashboard.
What do you dislike about the product?
I am not quite sure what Yext can do for me.
What problems is the product solving and how is that benefiting you?
I am actually not sure what it will do for me.


    tim w.

YEXT Review

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Yext is the leading digital presence platform for multi- location brands. I found the services invaluable to growing and maintain my Financial Advisory Practice.
What do you dislike about the product?
I have not experienced any downsides as of yet.
What problems is the product solving and how is that benefiting you?
Yext is essential is creating, maintaining and building my online presence and personal brand.


    Jennifer W.

Love that it syncs listings

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that we can edit our listings in bulk on one website, have it push to Yext, and then that updates our Google listings.
What do you dislike about the product?
I wish we could use it to solicit reviews.
What problems is the product solving and how is that benefiting you?
We have a lot of listings, and can edit them easily at once.


    Individual & Family Services

Yext is convenient and helpful

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that it consolidates multiple business to one platform, making it easier to manage reviews.
What do you dislike about the product?
Nothing at the moment. It seems to handle all that I need.
What problems is the product solving and how is that benefiting you?
Yext is allowing us to know what the community is saying about our businesses.


    Insurance

Improved Our Local Listings Management and Visibility

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Yext makes it incredibly easy to manage our business information across multiple platforms from a single dashboard. We've been able to ensure our agency's listings are always accurate and consistent, which has noticeably improved our online visibility. The platform's integration with search engines, social media, and map services saves us time and minimizes the risk of outdated information.
What do you dislike about the product?
Some of the more advanced analytics and reporting features could be more intuitive, and occasionally, syncing delays with third-party platforms can occur. It would also be helpful if customer support response times were a bit quicker for non-urgent issues.
What problems is the product solving and how is that benefiting you?
Yext solves the problem of inconsistent or outdated business information across multiple online directories. Before using Yext, we had to manually update our listings on each platform, which was time-consuming and prone to errors. With Yext, we can manage everything from one place, ensuring that our agency’s contact information, hours, and services are always accurate and up to date. This has improved our local SEO, helped customers find us more easily, and enhanced trust in our brand. We've also benefited from being able to monitor and respond to reviews, which supports our reputation management efforts.