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Robust tool for managing online presence and reputation
What do you like best about the product?
1. Centralized Listings Management
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
What do you dislike about the product?
1. Customer Support Challenges
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
What problems is the product solving and how is that benefiting you?
Inconsistent Business Information Across Platforms
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Maximizing: Our Experience with Yext
What do you like best about the product?
e appreciated Yext’s user-friendly interface, ease of use, and competitive pricing.
What do you dislike about the product?
We disliked Yext’s “set it and forget it” nature—once set up, there was little proactive engagement. When trying to find our renewal date, we didn’t know who our current rep was, and it was frustrating and difficult to get in touch with anyone for support.
What problems is the product solving and how is that benefiting you?
Being able to edit and control 40+ listings on several listings platforms.
User Friendly
What do you like best about the product?
Yext is user friendly and laid out in simple sections.
What do you dislike about the product?
The analytics within Yext is easy to navigate, but could use some definitions for the layperson.
What problems is the product solving and how is that benefiting you?
Yext creates a simple all-in-one solution to manage reviews and web content.
great
What do you like best about the product?
love the review management and the support staff.
What do you dislike about the product?
Would love a way to add photo and have it update for all of the locations and citations
What problems is the product solving and how is that benefiting you?
getting our citations up to date !
The new age of doing.
What do you like best about the product?
Yext gives me analytics that allow me to make better decisions about my business. Anything from knowing where I need to invest in my marketing and managing my current database of customers. My company made to switch to it and honestly it was easier to use than the old platform. Now my review answers are on autopilot. I only had to reach out to customer support once and they made me aware of even more AI tools on the horizon.
What do you dislike about the product?
My somewhat issue with Yext is not even a Yext problem but I do have some limited visibility into the back end of my website. This is Allstate controlled and not their fault but I wish even on the Yext platform I could have some other options.
What problems is the product solving and how is that benefiting you?
With a large book of customers, it has been difficult keeping up with the numbers that drive the business. either on the service or the sales side. I am happy to see the important tools we need came included. Most importantly, having one place to manage all my social media and site reviews are definitely a blessing. I love the fact that AI is at the forefront of their focus to help me customize my approach to reach out to customers in the future. However, so far, I have seen an increase in customers contacting my office due to the positive reviews. Year over year, I have seen a 15% increase in new business because of this platform. More importantly we are 48% up on contact events.
YEXT is what is NEXT
What do you like best about the product?
This app has become a must-have for managing my business, thanks to its intuitive interface and helpful setup.I really appreciate the ease of use. Yext monitors, analyzes, and reports customer reviews and helps me anaylze trends. It was a breeze to integrate and the staff loved it once it was implemented which only took days.
What do you dislike about the product?
I find that their customer service can be slow to respond to issues. Thankfully it's a great product and using it frequently we haven't had any issues needing customer service very often.
What problems is the product solving and how is that benefiting you?
Being able to see a snapshot all in one place is key in having a pulse on our clients.
User friendly and saves time updating business details
What do you like best about the product?
It’s great not having to visit 5 different sites to update store hours.
What do you dislike about the product?
Not much is bad. Mobile version could be slightly better designed for small screens.
What problems is the product solving and how is that benefiting you?
It helps keep my business information up to date on multiple platforms.
Smooth use of interface and information
What do you like best about the product?
I get everything I need in a one stop shop to push my business forward
What do you dislike about the product?
Nothing, I feel the system provides everything I need
What problems is the product solving and how is that benefiting you?
Bring all my online platforms to one spot to save me time and effort day to day
good online presence management
What do you like best about the product?
the efficiency of user interface makes it easy to manage and update a brand/team's online presence.
What do you dislike about the product?
It does take a little while of use to learn.
What problems is the product solving and how is that benefiting you?
Yext provides a platform with many tools for beneficial social media management
Very concise and cohesive
What do you like best about the product?
I like that Yext is very organized and the interface is very welcoming to first time users. It eases the user in and allows them to venture into different options while also educating them on the usage.
What do you dislike about the product?
I personally do not have anything to dislike about Yext.
What problems is the product solving and how is that benefiting you?
Headshots, information listings, etc.
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