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All in one
What do you like best about the product?
It's super convenient to have all the listings across multiple sources in one place. Customer support is good, too.
What do you dislike about the product?
That I can't manage Google reviews on it.
What problems is the product solving and how is that benefiting you?
Having everything in one place instead of needing to access multiple platforms.
16 Changes down to 1
What do you like best about the product?
Being able to make seamless changes to all location from just one change.
What do you dislike about the product?
There isn't much I dislike about Yext. Additional account integration could be a bit easier.
What problems is the product solving and how is that benefiting you?
This is helping with the tedious task of making the same change 16 times.
Use Yext for best results!
What do you like best about the product?
Yext is able to generate social media, listings, AI, data and many other options for your business. It's simple and easy to use. It allows you to have a digital presence which is consistent and accurate. I would highly recommend trying Yext with your next project.
What do you dislike about the product?
I haven't found any problems or concerns with Yext.
What problems is the product solving and how is that benefiting you?
Yext makes our social media presence smooth and easy to use.
Great experience and friendly support
What do you like best about the product?
I like being able to view all of our franchisees actions as well as reviews and profiles in one place.
What do you dislike about the product?
To me, some of the functionality is not super intuitive. Luckily the support has been great and my questions are answered effectively.
What problems is the product solving and how is that benefiting you?
We are a franchise brand so we are able to see that all of our brands and locations are following our SOPs and are engaging their consumer.
Interface and Process is Seamless
What do you like best about the product?
Helpful and easy to use. We use it for our company sponsored websites and the turnarount time is less than a day.
What do you dislike about the product?
Nothing, we have been using it for my Agency for 3 and a half years and although we do not have a choice I have no complaints.
What problems is the product solving and how is that benefiting you?
Ease of access, I don't have any problems at the moment.
very easy to use and is nice to have all reviews on on platform
What do you like best about the product?
What we like is the ease of use and the fact that it ties multiple websites to one
What do you dislike about the product?
Sometimes there is a delay when the review is placed till we are notified
What problems is the product solving and how is that benefiting you?
have one person check multiple websites for multibale stores so now they can only use one
Merrill Financial Solutions Advisor
What do you like best about the product?
Easy to use - if there are issues, the customer service team is very helpful
What do you dislike about the product?
I have not run into any issues or dislikes so far while using Yext
What problems is the product solving and how is that benefiting you?
Yext has helped me with my online presence through my website and has made it a simple process.
A good experience
What do you like best about the product?
I am able to make changes with little effort, and they are always timely.
What do you dislike about the product?
Gaining access can be more friendly, this may be our own organization issue.
What problems is the product solving and how is that benefiting you?
helps me manage my social media
Everything in One Place
What do you like best about the product?
I like that everything is in one place and at your finger tips. You can read and respond to a review from many different platforms all from one location.
What do you dislike about the product?
Nothing. I wouldn't change anything. I like it the way it is.
What problems is the product solving and how is that benefiting you?
It solves having to visit multiple sites to check and read reviews. Everything is consolidated.
Easy to use
What do you like best about the product?
Yext is super easy to use to manage my business! I love being able to login to one app to manage my website and reviews!
What do you dislike about the product?
I do not have any complaints about the service.
What problems is the product solving and how is that benefiting you?
Managing all of my online reviews on Google and my agency website.
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