D2L Brightspace
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Very friendly to end users, limited to admins
What do you like best about the product?
Clean interface, easy to navigate through courses and their elements.
What do you dislike about the product?
For teachers, in grades, the configuration needs is quite long and with a lot of details.
For admins, bulk tasks are restricted to D2L support team even if we receive a super admin role.
For admins, bulk tasks are restricted to D2L support team even if we receive a super admin role.
What problems is the product solving and how is that benefiting you?
Easy to use for students and faculty members.
Recommendations to others considering the product:
Deal with other LMS course migration very carefully.
Platform with quite a few tools
What do you like best about the product?
It has many settings and quite a lot of material to know how to use it. In many aspects, it is intuitive.
What do you dislike about the product?
That within the user, it is not possible to access their subjects. They can be seen, but there is no link to directly enter the subject.
The language in some reports.
That it is not possible to send a notification to the teacher when a student enrolls in one of their subjects.
The language in some reports.
That it is not possible to send a notification to the teacher when a student enrolls in one of their subjects.
What problems is the product solving and how is that benefiting you?
It has tools that are attractive to the students.
Recommendations to others considering the product:
Carefully review all the settings, it takes a lot of time because there is a lot of information.
Love the tools and ease of use
What do you like best about the product?
I like when I have a question. I can quickly contact a support team member to ask a question. I also like being able to see what others are asking and use the information to help others.
What do you dislike about the product?
There are so many ways to gain access to features that sometimes it is not as intuitive as I would like it to be.
What problems is the product solving and how is that benefiting you?
I am solving issues with grade book population, Broken links, Intelligent agents, submission views, and other helpful features. These tools benefit our learners by giving them easy to access content as well as excellent feedback.
D2L has worked for us!
What do you like best about the product?
It's stable and we are able to construct courses for fully online asynchronous graduate programs that even our non-traditional students are able to quickly become comfortable and confident working in.
What do you dislike about the product?
At the moment? Notifications from discussion boards in a merged course aren't working, so I'm not able to keep up with student problems or questions unless I'm logged into D2L - much prefer getting those notifications so i can decide when i need to log in during evenings and weekends to address student needs.
What problems is the product solving and how is that benefiting you?
It enables our primarily non-traditional graduate students to balance their family, work and personal lives with their ability to continue their education and obtain the necessary degree to progress in the workplace via a fully online fully asynchronous program that fits into their lives!
D2L
What do you like best about the product?
Easy to use User interface, good lokking design
What do you dislike about the product?
Gradebook items can be overly complicated. When you create an assessment, it should automatically create a grade item.
What problems is the product solving and how is that benefiting you?
Solving all faculty issues which vary
Recommendations to others considering the product:
Training
Cumbersome and outdated
What do you like best about the product?
It saved us during the pandemia, and I guess it was cheap for the University
What do you dislike about the product?
It takes a lot of time to do things that I can do much faster on my own. It is full of useless tabs and functions. Entering grades, for instance, is unnecessarily complex, compelling you to go back and forth all the time. A simple spreadsheet approach is missing
What problems is the product solving and how is that benefiting you?
Used during the pandemic to teach online, but I won´t use it after it.
Recommendations to others considering the product:
Better than email, but if you can use your own homepage or Google sites, it is not needed
Easy to use platform for online learning
What do you like best about the product?
Layout, integrations, overall functionality
What do you dislike about the product?
The email function is not the greatest. It just doesn't work as well as I'd like.
What problems is the product solving and how is that benefiting you?
online learning platform for online learning and technology-enhanced courses
Recommendations to others considering the product:
Utilize the Brightspace learning community!
Decent System, Awful Support
What do you like best about the product?
Using the fundamental tools of the system is pretty easy. You can create quizzes, add content, add to the calendar and add conditions with little assistance. The grades feature is also nice because you can view all student's grades in once place without having to look around. You can also make grades conditional on the completion of various items.
What do you dislike about the product?
Brightspace has easily the worst support I've ever experienced. The sad part about it is that they used to have great tech support, that were able to solve problems in a few days and were easy to interact with. I have had multiple tickets not get solved for months, and our average time to solve a ticket, excluding the multi-month tickets, is about ten days. Often, I call into the support team; I cannot hear their tech team members because of either mic quality or terrible internet from their end. I dread having tech issues not because of the actual issue, I understand that software will always have bugs, but because I have to contact the support team. We have been with Brightspace for seven years and have seen the support continually go downhill.
We used their reporting tool weekly; one day, Brightspace took that tool away and made us pay $2,000 to upgrade to get the "new and improved" DataHub. The DataHub is not easy to use and is missing many features that the previous reporting tool had. The "training" that they provided on the DataHub was providing us with a 299 page Word document saying "read this" if you need help. As a general rule, taking something away and charging any amount of money to get that tool back is extremely unethical.
We used their reporting tool weekly; one day, Brightspace took that tool away and made us pay $2,000 to upgrade to get the "new and improved" DataHub. The DataHub is not easy to use and is missing many features that the previous reporting tool had. The "training" that they provided on the DataHub was providing us with a 299 page Word document saying "read this" if you need help. As a general rule, taking something away and charging any amount of money to get that tool back is extremely unethical.
What problems is the product solving and how is that benefiting you?
We are an online college, and initially went with Brightspace to upgrade our courses for our students. We like the modern design and easy-to-use fundamentals of the system. We also loved their support, however, that has gone away.
Another LMS option
What do you like best about the product?
Some of the navigation is easier than other LMSs, some are not. I like the features that allow for easy navigation and intuitive decision-making. No LMS is perfect, D2L is better than others for certain things and worse for others.
What do you dislike about the product?
As said above, no LMS is perfect, D2L is better than others for certain things and worse for others. What would really be helpful would be for D2L to get over its identity crisis and decide whether they want to be D2L or Brightspace, and then, PLEASE, have support sites and resources match that decision.
What problems is the product solving and how is that benefiting you?
The main problem I'm solving at the moment is to continue teaching during several waves of a pandemic that doesn't seem to want to go away and trying to replace activities that ordinarily would take place in-person, e.g., discussions, with on-line activites through D2L.
Recommendations to others considering the product:
Only adopt it after they overcome their identity crisis.
Brightspace LMS Admin at a Software Company
What do you like best about the product?
My favorite thing about Brightspace is how many options there are. With the release conditions, groups, sections, etc., there are tons of opportunities to make things happen exactly how you want them to.
What do you dislike about the product?
So far, my biggest complaint about Brightspace is the differences between the Classic content experience and the new (Lessons) content experience. We prefer the look and feel of the Lessons experience, but there is still functionality available with the Classic experience. I hope that they continue to add this functionality to the Lessons experience.
What problems is the product solving and how is that benefiting you?
With Brightspace, we are solving the problem of offering training for our customers that used to be in-person only. Transitioning these training to online classes has not only given our customers more opportunities to take the training, but it has also inspired us to review our training materials and see how we can improve them.
Recommendations to others considering the product:
While other LMS systems have similar features to Brightspace, I cannot say enough wonderful things about the Brightspace community. The frequent webinars and vast training opportunities make you feel like you have a partner in learning. The Brightspace Community website itself allows you to talk to both employees of D2L as well as other customers. You never feel alone. The Support team is efficient and communicative as well.
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