Synthesia
SynthesiaReviews from AWS customer
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Would definitely recommend for L&D Teams
What do you like best about the product?
The system is very user friendly and easy to grasp for a learner.
What do you dislike about the product?
I wish the preset avatars were not so robotic and would be ideal if they would do more movements such as walking etc.
What problems is the product solving and how is that benefiting you?
The learners are more engaged with videos over text
Timely customer service support
What do you like best about the product?
I had a question about my account and reached out to customer service. To my surprise, they responded almost immediately and resolved my issue. The support team was professional, friendly, and incredibly efficient. It's rare to find such prompt and reliable service these days. Highly impressed and truly appreciated!
What do you dislike about the product?
One suggestion for improvement: it would be even more convenient if common issues could be resolved through a live chat feature. Sometimes, waiting for email replies or phone calls can be a bit time-consuming. Adding a chat option would make the experience even smoother and more efficient
What problems is the product solving and how is that benefiting you?
I loved how easy it was to create a video. The interface was simple, and I didn’t need any technical skills to get started. Great experience overall!
As a small business owner Synthesia is about to rock my world........
What do you like best about the product?
..Or is that sky rocket my productivity? My AI Twin is so life like and the effortless implementation is one to keep me and may SMEs coming back time and time again. The best support is no support at all and I've created multiple avitars whilst conducting other tasks and functions. That's 99.9% CX from me
What do you dislike about the product?
The cost unfortunately. I would love a green screen avator but I'm scared to enquire. Any button which reads "Contact us now" equates to a from price which may just beyond my marketing and tech budget for this year. Maybe talk about a from price in you ChatBot.
What problems is the product solving and how is that benefiting you?
Too many tasks and not enough hours in the day. Allows and facilitates my content team to create content without me. Previous they have been using my AI Voice only from NatrualReaders and it saves a lot of time but video too this is a game change for Lifeworkz Limited
EXCITING AND AMAZING
What do you like best about the product?
REALIZING HOW EASY IT IS TO CREATE AN AVATAR AND THE POSSIBILITIES IT OFFERS YOU IS DAZZLING, YOU SIMPLY WANT TO KEEP GOING AND GOING.
What do you dislike about the product?
IT'S A SHAME THAT YOU CAN'T CUSTOMIZE YOUR PERSONAL AVATAR, LIKE CHANGING THE CLOTHES, AND THAT YOU CAN'T CREATE AN AVATAR FROM A PHOTO IS ALSO A DOWNSIDE.
What problems is the product solving and how is that benefiting you?
SIMPLIFY THE CREATION OF IMPLEMENTATION AND TRAINING VIDEOS THAT WITHOUT THE TOOL MIGHT TAKE MONTHS
Great customer service, fast response, love the product
What do you like best about the product?
the customer service and how their self avatar is pretty good. Their avatars are looking real!
What do you dislike about the product?
how they can develop more self avatars and sometimes it's more variety would be great
What problems is the product solving and how is that benefiting you?
Yes I do self videos check in for my property
Synthesia's avatars are genuinely game changing learning tools
What do you like best about the product?
It's a world leading provider so has a depth of resource that can resolve almost all user issues and the support team are responsive and keen to help however they can. It's a genuinely intuitive tool and easy to use.
What do you dislike about the product?
I really dislike the wiping of unused minutes at the end of every month and the inability to transfer generated content from one account to another without it arriving un-generated.
What problems is the product solving and how is that benefiting you?
The next generation of learners don't want to read, they want to listen and watch and Synthesia is perfect for that type of delivery. The templates and image and video libraries are terrific and inspire me to be creative when I wasn't sure what to do next.
I'm a happy user of Synthesia
What do you like best about the product?
I'm a happy user of Synthesia because it provides the features I need and is easy to use.
What do you dislike about the product?
Creating my own Avatar does not fully functioning.
What problems is the product solving and how is that benefiting you?
It helps to inform about our offering, which hopefully will help us increase our sales.
Effortless, professional video creation with AI avatars
What do you like best about the product?
Synthesia makes video production incredibly easy and accessible. The user interface is intuitive, the templates are well-designed, and the avatars look very professional. I was able to create polished videos within minutes, without needing a camera, microphone, or editing skills. It’s a huge time-saver and perfect for marketing, training, or social content.
What do you dislike about the product?
While the platform is excellent overall, I’d love to see more avatar customization options and a wider variety of gestures or expressions. Additionally, rendering times can occasionally be a bit long for high-resolution videos. One other consideration is the price — it's a bit on the high side, especially for smaller businesses or individual creators. That said, the value is still solid if you’re producing content regularly.
What problems is the product solving and how is that benefiting you?
Synthesia allows me to create professional-quality videos without needing expensive equipment, filming, or editing skills. It solves the problem of time-consuming and costly video production. Now I can produce training, marketing, and onboarding videos quickly and consistently, which saves both time and money while maintaining a high standard of quality. It’s especially helpful when I need to scale content creation or localize videos for different audiences.
Great tool, but clunky in languages other than English
What do you like best about the product?
It's easy to use, but also very feature rich, if you want to dive deeper. What set it apart from other platforms is the ability to not only create video, but additional slides with text and images. It enabled us to create the complete video, from start to finish, in the app.
What do you dislike about the product?
We have had several issues with avatars looking worse when speaking German, mispronouncing certain words, and loosing the pronounciation correction when leaving and reentering the project.
What problems is the product solving and how is that benefiting you?
We don't have the time, the energy, or the money to shoot real videos, therefore using AI is helping us tremendously.
Synthesia Better Than Expected
What do you like best about the product?
Flexibility in moving and changing virtually any element of the video being created.
What do you dislike about the product?
Unbale to turn static uploaded images into moving ones...
What problems is the product solving and how is that benefiting you?
Reaching an audience which appears to be more receptive to videos and than text
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