Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.
For custom pricing, EULA, or a private contract, please contact sales@synthesia.io, for a private offer.
Highlights
Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
Benefits for AWS Customers:
Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
Why AWS Customers Should Use Synthesia:
Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing option: the Enterprise Plan. You buy it as a contract with a fixed set of 3 users. The price covers those 3 seats and unlimited video minutes, so your video creation is not capped by usage quotas. There are no separate tiers or add-on dimensions to select on Marketplace. You pay a single committed amount for the bundled seats and unlimited output, rather than paying per video or per minute generated.
Top-of-mind questions for buyers
What counts as one user in the 3-user Enterprise Plan?
A user is an individual seat in your shared workspace. The plan bundles 3 seats. Each seat lets one person create and edit videos. Guest reviewers who only comment are typically separate from these editor seats. The exact editor and guest split is set for your Enterprise workspace.
Does my cost change if I create more videos or longer videos?
No. The Enterprise Plan includes unlimited video minutes, so your bill does not rise with the number or length of videos you generate. You pay one committed amount for the 3 seats. Video creation is not capped by monthly usage quotas that would trigger extra charges.
Is this a one-time payment or a recurring charge?
This is a recurring contract, not a one-time payment. Enterprise billing runs on an annual cycle. You commit upfront for the term and the fee covers the 3 seats and unlimited video minutes for that period.
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Vendor refund policy
We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.
Support Offering Includes:
Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io or in-app chat.
Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.
Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io.
Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io.
Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Powerful Learning Video Creation with Room to Improve
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
What I like best about Synthesia is how quickly I can turn an instructional concept or written script into a polished, professional video. The AI Video Assistant gives me a strong starting point. At the same time, the templates, avatars, voice options, and drag-and-drop editor make it easy to customize the presentation for a specific audience.
As an instructional designer, I especially value the ability to revise a video without rescheduling a recording session or starting over. If content changes, I can update the script, adjust a scene, and generate a new version in much less time than traditional video production would require. This is particularly useful when developing learning experiences for older adults, where clear narration, readable text, thoughtful pacing, and a welcoming presenter are essential.
An unexpected benefit has been how easily I can experiment with different approaches before committing to a final version. Synthesia allows me to test the organization, tone, visuals, and pacing of a lesson early in the design process. Overall, it helps me produce engaging learning videos more efficiently while still giving me enough creative control to make the content feel purposeful and audience-centered. Synthesia works well as the primary video-production tool within my instructional design workflow. I use Canva and Figma to create branded graphics, diagrams, interface mockups, and other supporting visuals, then bring them into Synthesia. PowerPoint presentations and written documents also provide useful starting material for the AI Video Assistant.
After producing a video, I can export it for use in learning management systems, presentations, websites, and eLearning authoring tools. I can also bring the finished video into Camtasia when I need more advanced editing, detailed audio adjustments, or visual effects not available in Synthesia.
The overall workflow is reliable, but not every connection is seamless. Some tools require manual exporting and uploading, and imported visual elements may flatten rather than remain individually editable. If an original Canva or Figma asset changes, I may need to update and replace it manually in Synthesia.
Overall, Synthesia fits well within my technology stack because it handles the presenter, narration, and scene-based production efficiently. Stronger two-way integrations and automatic asset synchronization would make the workflow even better.
What do you dislike about the product?
The main limitation of Synthesia is that the AI presenters can still feel somewhat scripted. Their gestures, facial expressions, and emotional range do not always match the meaning or tone of the narration. This becomes especially noticeable in scenario-based or emotionally sensitive learning, where a more natural human presence is important.
The automated video creation tools provide a useful starting point, but the generated scenes often require additional editing. Text may be too dense, visual choices can feel generic, and the pacing is not always appropriate for the intended audience. When designing for older adults, I frequently need greater control over narration speed, pauses, text size, and the amount of information presented in each scene.
I would also like more flexibility in customizing avatars, movements, camera angles, and visual transitions. Synthesia works well for presenter-led training, but videos can begin to look repetitive when the same layouts and avatar behaviors appear across multiple scenes.
Finally, plan restrictions and video-generation limits can make experimentation expensive. Previewing avatar movement and narration more fully before using generation time or credits would make the design process more efficient. More natural avatar behavior, stronger accessibility controls, and finer control over pacing would make Synthesia an even more valuable instructional design tool.
What problems is the product solving and how is that benefiting you?
Before using Synthesia, creating a professional training video required coordinating a presenter, recording narration, finding a suitable location, and editing multiple media files. That process could take several days or even weeks, making video difficult to use when timelines or budgets were limited.
Synthesia allows me to move from an approved script to a usable video draft within a single working session. I can create presenter-led learning without hiring on-camera talent, reserving a studio, purchasing recording equipment, or managing a traditional production crew. This reduces production costs and allows me to devote more time to instructional strategy and the learner experience.
The platform also solves the problem of maintaining video content. In traditional production, even a small script change may require new recording and editing. With Synthesia, I can revise the affected scene and generate an updated version without recreating the entire video.
This flexibility is particularly valuable when developing learning for older adults. I can adjust pacing, simplify the language, enlarge on-screen text, and reorganize content based on feedback. Overall, Synthesia helps me prototype ideas faster, create more consistent training materials, and produce professional learning videos that might otherwise be impractical because of time or budget constraints.
Susan D.
Professional-Looking Avatars in an Easy-to-Use System
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
Amazing avatars that look truly professional. The software is easy to use.
What do you dislike about the product?
The price jump between the Starter and Creator plans felt a bit steep. I would have liked to see an option in between, since my needs fall somewhere in the middle.
What problems is the product solving and how is that benefiting you?
I originally used it to create videos for training and marketing purposes. Lately, though, I’ve found myself recording myself more often than not, so I haven’t been using Synthesia for a while.
Rashmitha J.
Fast, Professional Training Videos with Realistic AI Avatars
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
Synthesia makes it incredibly easy to create professional videos quickly. The AI avatars look realistic, and the text-to-video workflow eliminates the need for complex recording equipment, which significantly speeds up our training content creation.
What do you dislike about the product?
the voice of this is generally good, but certain technical terms or uncommon pronunciations sometimes require manual phonetic adjustments to sound completely natural.
What problems is the product solving and how is that benefiting you?
before this, creating training videos required a lot of time for filming and editing
Hafiz Arsalan A.
Turns Technical Manuals into Professional Videos in Minutes
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
For me it turns dense technical manuals and troubleshooting guides into professional videos instantly. The AI Avatar looks quite good and you can update the entire video just by editing the text script.
What do you dislike about the product?
The pronunciation od veyr highly specific engineering or technical terms and acronyms can sometimes sound robotic, requiring manual adjustements to the phonetic spelling.
What problems is the product solving and how is that benefiting you?
It actually eliminate the need for expensive video production equipments in alot of cases to create technical trainings.
Computer & Network Security
Impressive Results, But Editing Menus Need to Be Easier to Navigate
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
I love the solution as a whole. Most video editing tools allows very basic capabilities but Synthesia is a more mature product that allows you to create and edit your video easily. It helped me to save valuable time when creating videos for my org so I find it worthwhile to use
What do you dislike about the product?
It's still complex to find your way in the editing menus. Although the end result is impressive, the way to get there is still complex. Also, I would use more tutorials that will help me to learn how to master the product.
What problems is the product solving and how is that benefiting you?
For long time I looked for a video editing software that can work in scale and is ready to support business and not personal user. Synthesia is a mature stable product that helped me to create and edit videos for my organization (mostly for the L&D department).