Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.
For custom pricing, EULA, or a private contract, please contact sales@synthesia.io, for a private offer.
Highlights
Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
Benefits for AWS Customers:
Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
Why AWS Customers Should Use Synthesia:
Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing option: the Enterprise Plan. You buy it as a contract with a fixed set of 3 users. The price covers those 3 seats and unlimited video minutes, so your video creation is not capped by usage quotas. There are no separate tiers or add-on dimensions to select on Marketplace. You pay a single committed amount for the bundled seats and unlimited output, rather than paying per video or per minute generated.
Top-of-mind questions for buyers
What counts as one user in the 3-user Enterprise Plan?
A user is an individual seat in your shared workspace. The plan bundles 3 seats. Each seat lets one person create and edit videos. Guest reviewers who only comment are typically separate from these editor seats. The exact editor and guest split is set for your Enterprise workspace.
Does my cost change if I create more videos or longer videos?
No. The Enterprise Plan includes unlimited video minutes, so your bill does not rise with the number or length of videos you generate. You pay one committed amount for the 3 seats. Video creation is not capped by monthly usage quotas that would trigger extra charges.
Is this a one-time payment or a recurring charge?
This is a recurring contract, not a one-time payment. Enterprise billing runs on an annual cycle. You commit upfront for the term and the fee covers the 3 seats and unlimited video minutes for that period.
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Vendor refund policy
We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.
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Vendor terms and conditions
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.
Support Offering Includes:
Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io or in-app chat.
Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.
Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io.
Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io.
Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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I really like the time savings Synthesia offers me, which is a big help when creating videos or teaching materials. I appreciate the ability to express my creativity with the various tools available and the new ones being added. I also enjoy how I can edit elements as I would in PowerPoint or other art programs, making it fully customizable from every angle.
What do you dislike about the product?
When I use the chat field, it doesn't always complete the task that it says it completed. I felt like we kind of went into it blind without much help during the initial setup.
What problems is the product solving and how is that benefiting you?
I use Synthesia to save time on building videos or teaching materials, making my work efficient and allowing for creative expression with its customizable tools.
Karen L.
Streamlined Video Production, Exceptional AI Features
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like how user-friendly and intuitive the Synthesia interface is. It's great that I don't have to leave the platform to get assets like video clips, music, or images, which makes my work so much smoother. I appreciate the pre-made templates too; they help speed up course development by letting me plug in information and make quick adjustments. The AI avatar feature is a big win for me, especially as the avatars get less robotic and now even use hand gestures that match the context. Synthesia's animations have also improved, adding another layer of ease to video creation without needing external apps unlike before. The audio clip generation is valuable, as it lets me use my voice or script with AI-generated voices, saving me tons of time. Plus, I can create, embed, and download videos seamlessly. This platform definitely makes my role as an instructional designer and marketing support easier and faster.
What do you dislike about the product?
When it comes to studio-quality video editing, Synthesia isn't quite on par with tools like the Adobe Creative Suite. For in-depth editing features, I still find Adobe tools superior. Synthesia can be a bit limited if a project needs studio-caliber production, although it's a good alternative for quicker turnarounds and less complex projects.
What problems is the product solving and how is that benefiting you?
I use Synthesia to speed up course development, consolidating asset creation within one platform. It eliminates dependency on others' schedules by generating realistic avatars and voices, making video production faster and more efficient for training and marketing content.
Kari A.
Synthesia: A polished and professional comms and training tool
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like the polished and professional look I can create. Yes I do use a combination of tools to get to the finished product, Synthesia is the final product to get that polished look. I especially like the motion graphics created based on my content.
What do you dislike about the product?
The requirement to have an enterprise license to publish and be able to use all of the interactivity. Our enterprise has to publish to MP4s and publish to a Kaltura video site which decreases the amount of hotspots and interactivity I can build into each video.
What problems is the product solving and how is that benefiting you?
Making our messaging clear and easy to digest for a very broad audience. This tool is allowing us to scale and repeat messages we'd otherwise have to be in meetings for. Our tools are complex and the vendor's videos are too long and don't use relevant examples and the speaker is normally very hard to understand. This allows me to use relevant data and images.
Kim F.
Synthesia Makes Video Creation Fast, Intuitive, and High-ROI
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
I like the simplicity in getting started with Synthesia. It was possible to simply jump right in and begin creating my first video, without receiving any type of training. Creating scenes (whether new or based on a template), editing them, adding a script, and previewing them (including with narration) is quite intuitive. It's actually simpler than creating a PowerPoint slide, with a more interactive and engaging deliverable.
Their AI avatar features are also quite impressive, especially when it comes to selecting and editing an avatar to match the tone, guidelines, and needs of a client brand.
Additionally, customer support is also top notch. They're very kind, patient, and do not stop until your challenge is resolved.
Finally, the ROI in terms of hours saved is unparalleled. As a designer for over 15 years (including video design), the ease of use and quality of work that can be generated in a short period of time allow me to focus more on video strategy and objectives, rather than on the mechanics of designing videos.
What do you dislike about the product?
New features can sometimes take a moment to figure out. An example is saving avatars for future use, or determining how to create specific animations within a scene.
Generating the final video is an extremely simple process to initiate, however generation times for the final video can sometimes be (not always) a bit laggy. The final video itself has always been perfect in terms of resolution and performance, though.
Pricing can feel a bit high if you're using Synthesia sparingly or want to access some of the higher tier features (e.g., adding interactive quizzes to your final video). However, if you or your team are creating videos regularly or in high volume, Synthesia would be a great tool (with a low barrier to entry) to add to your stack to quickly onboard active designers and non-technical users alike.
What problems is the product solving and how is that benefiting you?
Synthesia allows me to quickly create relevant, impactful videos for a wide range of needs - tutorials and trainings, courses, introductory videos, presentations, analysis, plus, solution videos.
Rather than focusing on designing every element of a video myself, I've been able to create a video creation framework that takes me from concept to complete video in sometimes less than an hour.
Celeste G.
Synthesia: Because Employees Need More Than Another PowerPoint
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
Synthesia helps me take a lot of content information and turn it into training employees can actually follow and use. I build onboarding, leadership development, and process training for a university with multiple campuses, so clear, consistent communication is important to me. The scene-by-scene layout in Synthesia is especially helpful because that is how I think through my training. I can organize the narration, visuals, and examples around what employees need to know and how they will apply it in their roles. Being able to work through individual scenes makes a larger training buildout more manageable. The AI avatars and narration are a big upside. I can create presenter-led training without coordinating a live recording for every topic. I also appreciate being able to revise the content when a process changes and provide a consistent explanation across campuses. For me, the value goes beyond creating a professional-looking video. It is giving employees clear guidance they can return to and helping them feel better prepared to do their jobs.
What do you dislike about the product?
One improvement I would like to see is built-in spell checking, or a more visible way to flag spelling errors while I work. When I am building training with multiple scenes, on-screen text, and narration, it is easy to overlook a typo. Of course, that is also me—I tend to focus on the forest rather than every tree, making sure the overall training flows and connects with the learner. Having spelling flagged directly in the editor would help me catch those smaller details before generating the video and make my final review more efficient.
What problems is the product solving and how is that benefiting you?
Synthesia helps me address the challenge of providing clear, consistent employee training across multiple university campuses. I build training on onboarding, leadership, and processes such as completing performance reviews. Employees need more than information—they need an explanation of what to do and how it applies to their work. With Synthesia, I can turn that content into narrated videos employees can access when they need them and revisit for a refresher. It also reduces the need to coordinate live recordings for each topic, and I can revise the training when a process changes. The practical benefits for my work are more flexibility in producing training, consistent messaging across locations, and reusable resources that support employees beyond the initial learning experience. I have not formally measured time or cost savings, but these are meaningful advantages in managing ongoing training needs.