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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
    4.6

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    AI Insights

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    Dimensions summary

    This listing offers one pricing option: the Enterprise Plan. You buy it as a contract with a fixed set of 3 users. The price covers those 3 seats and unlimited video minutes, so your video creation is not capped by usage quotas. There are no separate tiers or add-on dimensions to select on Marketplace. You pay a single committed amount for the bundled seats and unlimited output, rather than paying per video or per minute generated.

    Top-of-mind questions for buyers

    A user is an individual seat in your shared workspace. The plan bundles 3 seats. Each seat lets one person create and edit videos. Guest reviewers who only comment are typically separate from these editor seats. The exact editor and guest split is set for your Enterprise workspace.
    No. The Enterprise Plan includes unlimited video minutes, so your bill does not rise with the number or length of videos you generate. You pay one committed amount for the 3 seats. Video creation is not capped by monthly usage quotas that would trigger extra charges.
    This is a recurring contract, not a one-time payment. Enterprise billing runs on an annual cycle. You commit upfront for the term and the fee covers the 3 seats and unlimited video minutes for that period.
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    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.6
    2806 ratings
    5 star
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    81%
    16%
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    0 AWS reviews
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    2806 external reviews
    External reviews are from G2  and PeerSpot .
    Insurance

    Professional Videos Fast with Synthesia’s Huge Library, AI Tools, and Outstanding Support

    Reviewed on Sep 21, 2026
    Review provided by G2
    What do you like best about the product?
    Synthesia is a great software that I use to create business, holiday and birthday videos for our company. I am able to create training, informational or marketing videos. It saves me hours of looking for specific videos to include in my videos. They have a great library of videos to use and when I can't find exactly what I want I can create it using the Ai feature. The Ai feature usually requires a few tries and it does not translate English very well but if you phrase your request properly you can eventually get something that works great. I love how professional my videos are now and it prompts me throughout the process. for example if I remove 1 logo it will put an option for me to remove them all. There are many, many voices and avatars to pick from and it has made it so much easier to produce a quality video. Sometimes it takes a longer time to generate a video but Synthesia will post to your screen when there are issues that they need to resolve. Then I move on to a different task until it is resolved. It is hard to keep track of the credit system they use and we are running out of credits but there is an option to buy more credits at a decent price. Support is outstanding. Anytime I have had an issue they get back to me right away and follow up after to be sure my issue has been resolved.
    What do you dislike about the product?
    There have been times when I’ve spent hours on a video, only for it to get rejected because I asked the viewer to contact my boss and included his name. On a few occasions, my boss even had to step in to confirm that we are a legitimate company with six subsidiary companies. Overall, we are very satisfied with the product but not necessarily happy with insinuations that we are doing something not in line with Synthesia rules. We have not had the need to integrate with other tools.
    What problems is the product solving and how is that benefiting you?
    I’ve used other products before, and I never had the ability to change things like where the text sits, its size, color, and so on. With Synthesia, you have the options to update everything and personalize it for our own company. You can use their templates, but if you don’t like something, you can unlock the part you want to adjust and move it around, change the colors, shapes, etc. It’s a great tool for creating something original. I don’t believe we saw any cost reduction when moving from other products, but the flexibility and the ability to produce quality videos speaks for itself. I would have to say the most important component for me is clicking on a button to turn my thoughts into coherent messages. You can choose from a number of options including Professional, Casual, Friendly and a few more. You can also make your text longer or shorter. This saves so much time when creating YouTube Shorts which are under a minute.
    Jorge S.

    Create content capsules quickly and effortlessly

    Reviewed on Sep 21, 2026
    Review provided by G2
    What do you like best about the product?
    What I value most is the ease of creating content capsules quickly and effortlessly.
    What do you dislike about the product?
    The voices still sound very robotic and are not 100% adapted or updated to the dialect of the countries listed as options.
    What problems is the product solving and how is that benefiting you?
    Thanks to Synthesia, I can save time and money by avoiding reliance on external providers.
    Staffing and Recruiting

    Furalle HR Solutions review

    Reviewed on Sep 18, 2026
    Review provided by G2
    What do you like best about the product?
    The output quality is very professional and realistic.
    What do you dislike about the product?
    It’s very expensive for some of us. Not everyone can afford to create high-quality videos in order to bring in revenue, so it ends up feeling like a catch-22.
    What problems is the product solving and how is that benefiting you?
    It helped with content creation, which benefited me because I didn’t have to hire or pay someone else to do it.
    Aman S.

    AI Video Creation using Synthesia

    Reviewed on Sep 10, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most is the AI avatars. I can just add my script, choose an avatar and voice, and get a proper presenter-style video without recording myself. The avatar and voice make the video feel much more complete than just using text or slides, and the whole process is quite easy to use.
    What do you dislike about the product?
    What I dislike is that the AI avatar can sometimes sound a little unnatural, especially with certain words or names. I have to check the pronunciation and sometimes adjust it manually. The voice and lip-sync are usually good, but small pronunciation issues can make the video feel less natural.
    What problems is the product solving and how is that benefiting you?
    Synthesia solves the problem of needing a camera, presenter, and video editing skills to make a proper video. I can write a script, choose an AI avatar and voice, and get a presenter-style video without recording myself. This saves me time, especially when I need to make a quick training, explainer, or marketing video.
    Roshni K.

    Easy AI Video Creation with Professional Results

    Reviewed on Sep 09, 2026
    Review provided by G2
    What do you like best about the product?
    quickly create professional-looking videos using AI avatars and voiceovers. It is easy to use, saves time
    What do you dislike about the product?
    One limitation is that AI-generated avatars and voices can sometimes feel less natural or expressive than real people.
    What problems is the product solving and how is that benefiting you?
    Synthesia solves the challenge of creating professional videos quickly without requiring video production skills
    View all reviews