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    Synthesia

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    Sold by: Synthesia 
    Deployed on AWS
    Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.

    Overview

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    Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.

    For custom pricing, EULA, or a private contract, please contact sales@synthesia.io , for a private offer.

    Highlights

    • Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
    • Benefits for AWS Customers: Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
    • Why AWS Customers Should Use Synthesia: Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    3 Users
    Enterprise Plan includes 3 users, unlimited video minutes.
    $29,880.00

    Vendor refund policy

    We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service ), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.

    Support Offering Includes:

    • Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io  or in-app chat.

    • Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.

    • Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io .

    • Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io .

    • Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    2360 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Information Technology and Services

    Effortless Interface Makes Video Creation a Breeze

    Reviewed on Nov 13, 2025
    Review provided by G2
    What do you like best about the product?
    I like how easy the interface is to use.
    What do you dislike about the product?
    wish there were more options for customization and I wish that the translated videos did not move assets/text boxes around.
    What problems is the product solving and how is that benefiting you?
    Synthesia reduce the amount of time it takes to create professional-quality videos
    Computer Software

    Loving the tool especially the interactivity

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    I love how efficient it is to create videos with a I.And the brand kit is extremely helpful in keeping the look and feel consistent. I love the option to create interactive videos which is actually the reason I pushed my organization to purchase it.Because in the training and development content, i'm creating it's imperative that users feel engaged, and and so i'm using the interactivity to enhance the scenario based assessments to make them feel even more relevant and captivating for the learners.
    What do you dislike about the product?
    At the moment I don't dislike any of the features.However, i'm on the creator plan and I can make interactive videos, but it would be great if I could also make interactive quizzes on the creator plan as well.Not just in the enterprise plan.
    What problems is the product solving and how is that benefiting you?
    I'm creating lots of content about how to use a particular software for the sass company that I work for and the content converge on dry, because it is quite technical at times and involves law of terminology.So the videos I create with your platform, really allow me to liven up the material and create many breaks between all of the reading that does need to be done.
    Barry S.

    Simplified Avatar Creation, Needs Better Moderation

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate how easy Synthesia makes it to create a true-to-life avatar. The feature of being able to input various types of text and having those expressions translated by the avatar is incredibly valuable. Once I got the hang of it, I could give my avatars the full range of expressions, making them very lifelike. This ease of creating realistic avatars not only saves time by eliminating the need for studio shoots or memorizing lines but also allows me to focus on scripting the avatar, which is a huge timesaver. The initial setup with Synthesia was straightforward, making the experience smooth right from the start.
    What do you dislike about the product?
    I find Synthesia's algorithm for monitoring content overly aggressive, which is frustrating. Although I understand the need to prevent deep fakes and misinformation, the moderation often feels unjustified. When I challenge their decisions, they don't explain the reasons for rejecting my content. This has resulted in some of my videos—none of which violated the terms of service—not being approved for creation, which is very frustrating. Additionally, I would like more control over avatar expressions. The current setup overly focuses on emphasizing text rather than allowing directorial control over animations. I'd appreciate the ability to add cues like 'smile' or 'look serious' or 'blink' to enhance realism.
    What problems is the product solving and how is that benefiting you?
    I use Synthesia to save time compared to traditional video shoots and scripting. It allows me to easily type what I want to say, creating lifelike avatars and videos without the need for a studio.
    Krismark G.

    Effortless Project Creation with AI and Excellent User Feedback

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    You can create a project using AI, which makes the process straightforward. The platform offers clear communication and is easy to learn. I also appreciate that it is constantly improving and actively listens to user feedback.
    What do you dislike about the product?
    The main issue I have is with the limitations that come with the base subscription.
    What problems is the product solving and how is that benefiting you?
    The training delivery was efficient, and the layout of the training was effective.
    Retail

    Intuitive and Effortless to Use

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    Very to easy to use, very intuitive adn does what is expected
    What do you dislike about the product?
    So far, I haven't encountered any issues, and it's reassuring to know that customer support is available if I ever need assistance.
    What problems is the product solving and how is that benefiting you?
    This tool has been useful for creating short training videos that we can share with both our staff and customers.
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