Synthesia is an enterprise-grade AI video platform that simplifies video creation by transforming text into professional-quality videos with AI avatars and voiceovers in over 120 languages. It enables scalable content production without the need for cameras, studios, or advanced editing skills, making it ideal for training, marketing, and internal communications.
Synthesia is a cutting-edge AI video platform designed to revolutionize how enterprise organizations create and scale professional-quality video content. By transforming text into video with customizable AI avatars and multilingual voiceovers, Synthesia eliminates the need for traditional video production tools like cameras, studios, and editing software. This enables enterprises to streamline their video creation process while maintaining high-quality standards, making it ideal for large-scale training, marketing, sales enablement, and internal communications initiatives.
For custom pricing, EULA, or a private contract, please contact sales@synthesia.io, for a private offer.
Highlights
Synthesia enables scalable AI-driven video creation, featuring a diverse library of 230+ multilingual AI avatars, custom brand avatars, advanced AI scriptwriting, seamless LMS/CMS integrations, and robust security compliance (SOC 2, GDPR) ensuring safe, global, and consistent enterprise communication.
Benefits for AWS Customers:
Synthesia helps AWS customers enhance engagement and training with personalized AI videos, boosting audience interaction and marketing impact. Automated production cuts video creation costs and time, enabling resource reallocation. Multilingual features simplify global content localization, expanding market reach.
Why AWS Customers Should Use Synthesia:
Synthesia enables AWS customers to differentiate and excel through innovative, scalable AI video solutions. Its ease of use and enterprise-grade alignment drive customer engagement, enhance operational workflows, broaden service offerings, and deliver measurable ROI in competitive markets.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing option: the Enterprise Plan. You buy it as a contract with a fixed set of 3 users. The price covers those 3 seats and unlimited video minutes, so your video creation is not capped by usage quotas. There are no separate tiers or add-on dimensions to select on Marketplace. You pay a single committed amount for the bundled seats and unlimited output, rather than paying per video or per minute generated.
Top-of-mind questions for buyers
What counts as one user in the 3-user Enterprise Plan?
A user is an individual seat in your shared workspace. The plan bundles 3 seats. Each seat lets one person create and edit videos. Guest reviewers who only comment are typically separate from these editor seats. The exact editor and guest split is set for your Enterprise workspace.
Does my cost change if I create more videos or longer videos?
No. The Enterprise Plan includes unlimited video minutes, so your bill does not rise with the number or length of videos you generate. You pay one committed amount for the 3 seats. Video creation is not capped by monthly usage quotas that would trigger extra charges.
Is this a one-time payment or a recurring charge?
This is a recurring contract, not a one-time payment. Enterprise billing runs on an annual cycle. You commit upfront for the term and the fee covers the 3 seats and unlimited video minutes for that period.
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Vendor refund policy
We strive to provide a transparent and high-quality service. As outlined in our Customer Terms of Service (https://www.synthesia.io/legal/customer-terms-of-service), all purchases are non-cancellable and non-refundable. This applies to all subscription plans and services. While we do not offer refunds, our team is here to help you make the most of your subscription and ensure you get value from our platform. If you have any questions or need assistance, please don't hesitate to reach out.
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At Synthesia, we're committed to helping our customers succeed with AI video creation. All paying customers receive access to our responsive customer support team, who are available to assist with technical issues, product guidance, and account-related questions. Depending on your plan, you may also benefit from personalized onboarding and a dedicated Customer Success Manager to help you maximize value from the platform.
Support Offering Includes:
Live Chat and Email Support: Available Monday - Friday, 9am - 11pm GMT+1 and weekends 9am - 5pm GMT+1 via support@synthesia.io or in-app chat.
Dedicated Customer Success Manager (CSM): For enterprise customers, a CSM provides tailored onboarding, strategic guidance, and ongoing support.
Help Center: Access 24/7 to a rich library of articles, tutorials, and FAQs at https://help.synthesia.io.
Synthesia Academy: Structured learning paths and video tutorials to help users get the most out of the platform at https://academy.synthesia.io.
Priority Support & Priority Content Moderation: Enterprise plans include faster response times and priority moderation for uploaded content.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Turns Technical Manuals into Professional Videos in Minutes
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
For me it turns dense technical manuals and troubleshooting guides into professional videos instantly. The AI Avatar looks quite good and you can update the entire video just by editing the text script.
What do you dislike about the product?
The pronunciation od veyr highly specific engineering or technical terms and acronyms can sometimes sound robotic, requiring manual adjustements to the phonetic spelling.
What problems is the product solving and how is that benefiting you?
It actually eliminate the need for expensive video production equipments in alot of cases to create technical trainings.
Computer & Network Security
Impressive Results, But Editing Menus Need to Be Easier to Navigate
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
I love the solution as a whole. Most video editing tools allows very basic capabilities but Synthesia is a more mature product that allows you to create and edit your video easily. It helped me to save valuable time when creating videos for my org so I find it worthwhile to use
What do you dislike about the product?
It's still complex to find your way in the editing menus. Although the end result is impressive, the way to get there is still complex. Also, I would use more tutorials that will help me to learn how to master the product.
What problems is the product solving and how is that benefiting you?
For long time I looked for a video editing software that can work in scale and is ready to support business and not personal user. Synthesia is a mature stable product that helped me to create and edit videos for my organization (mostly for the L&D department).
Kaushik G.
Effortless Professional Video Creation with Synthesia
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
I use Synthesia to create professional AI-generated videos quickly. It's really easy to turn a script into a professional-looking video without recording myself. The AI avatars and voiceovers save me a lot of time and effort compared to traditional video creation, as I don't need to set up a camera or spend time editing. The editing tools make it easy to update content without starting over, and the platform's intuitive interface ensured that the initial setup was very easy and smooth. Even without much video-production experience, I can create polished videos efficiently.
What do you dislike about the product?
The biggest area for improvement is making the AI avatars and voices feel more natural and expressive. Sometimes the delivery can sound a little robotic, especially for longer or more conversational content. I’d also like more flexibility with avatar customization, smoother editing for complex videos, and more variety in voice and presentation styles.
What problems is the product solving and how is that benefiting you?
I use Synthesia to create professional videos quickly, saving time and effort compared to traditional methods. It transforms written content into clear, polished videos without extensive recording or editing, ensuring consistency for regular video production.
Malhar J.
Lightning-Fast Training Videos and Easy Localization in 140+ Languages
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
What I like best about Synthesia is the incredible speed at which I can produce training content. It turns what used to be a multi-day shoot involving actors and equipment into a task I can complete in minutes. The ability to instantly localize videos into 140+ languages is also a game-changer for our global team, saving us massive amounts of time and budget.
What do you dislike about the product?
While the avatars are impressive, they still lack the nuanced emotional range and natural gestures needed for high-stakes storytelling.
What problems is the product solving and how is that benefiting you?
Synthesia benefits users by democratizing video production, allowing anyone to create professional, multilingual content at a fraction of the traditional cost and time.
Gunjesh M.
Professional-Looking AI Videos That Cut Setup Costs
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
The professional appearance of the AI-generated model performance is seamlessly good. It reduces my setup costs while still letting me create average-to-high-level professional videos.
What do you dislike about the product?
The avatars I used mostly look flat and expressionless. They also restrict us to using only a single frame, with no natural walking around while speaking or any real facial emotions. I also noticed robotic-sounding speech appearing at times during the narration, which causes a bit of a negative impact on professional videos.
What problems is the product solving and how is that benefiting you?
It has majorly solved my personnel and setup costs for any podcast room or camera crew, up to 80%. With the old way of shooting a video, if I wanted to change anything in between, or adjust the UI/UX of the video, I had to set up everything again—from the people involved to the rented studio. With Synthesia, I just edit the script and feed it into the dashboard that appears after onboarding. It simply gives me what I want without any hassle.