I use it to create training videos. Many of my clients provide me with written content that they want to convert into video format. Some companies provide PowerPoint presentations, while others give me scripts to turn into videos. Clients contact me to produce videos based on their content. But I've also used it for creating TikTok videos, social media content, and even commercial videos and testing.
Synthesia
SynthesiaReviews from AWS customer
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Enhances the aesthetics of my projects and allows me to be more creative
What is our primary use case?
How has it helped my organization?
As a freelancer, my clients have experienced cost reductions when creating videos. Using AI tools like Synthesia, as opposed to Adobe Premium and similar software, has made video production more cost-effective. This has been well-received by clients and has led to positive reviews.
What is most valuable?
The feature I find most valuable is animation. Compared to other AI tools I've used, like Kaspersky and others, they lack the flexibility and automation that this tool offers. It really enhances the aesthetics of my projects and allows me to be more creative, unlike those other products which are quite rigid and limited in what they can do.
What needs improvement?
One aspect I'd like to see improvements in is the customization of avatars. Often, clients want to use their own faces or company representatives as avatars, but they find the current pricing of a thousand dollars for a custom avatar to be too expensive. This cost is a turn-off for them. I hope you can work on this by either reducing the cost or finding a solution to make it more affordable for users who wish to have a personalized avatar.
One concern is related to the cost, which some clients have raised. The second issue pertains to moderation and time zones. I believe they should address this concern because, recently, during testing, I encountered a situation where customer service was unavailable to manually review a video demo. This manual review process is important to ensure that the video complies with their terms and conditions and doesn't violate any guidelines. The video review process can take around five minutes, and it's crucial to ensure that users are creating content within the specified terms and conditions.
For how long have I used the solution?
I have been working with Synthesia for the past six months.
What do I think about the stability of the solution?
The only issue I've encountered is with video generation. There have been instances where my videos were placed in moderation. I reached out to their customer service, but they were not available at that time. I believe they should improve their customer support's availability and align it with various time zones. This way, they can better assist users when they need it, ensuring that I don't have to wait for an extended period when trying to generate a video for a project.
What do I think about the scalability of the solution?
It is scalable. They offer two, or maybe three, packages. Initially, there were just two: a personal account or membership for individuals and a family plan, which covers around ten seats. They also have an enterprise option for larger teams, accommodating over fifty users. This scalability is useful for various projects. For shorter ones, the personal account suffices. However, for more extensive projects, such as creating long videos, it can be challenging with the limitations of a personal account. In such cases, you might need to contact their support to upgrade your account to an enterprise level, allowing for more effective usage without the need to split the project into smaller segments.
How was the initial setup?
Setting it up is straightforward and user-friendly, even for those who may not be highly tech-savvy. When you sign up, the interface is clear and self-explanatory, making it very easy to use.
What's my experience with pricing, setup cost, and licensing?
I have my personal account. However, when a project requires an enterprise account, I advise clients to get their enterprise accounts, and I work on those. Some clients prefer not to use my account and want me to use their own. In such cases, they provide me with their login details, and I create the videos on their accounts. This setup gives them control and ownership of the content, although it can be a bit tricky if they lack familiarity with the platform. I handle the costs, as well as any new features or enhancements they want to add to their personal accounts. They don't get access to edit the video directly in my account, so I encourage them to use their own personal accounts to have easy access to future edits.
The new pricing is fair and competitive. It compares well to other options on the market. The cost ranges from three dollars to approximately twenty-nine or even thirty dollars, with some specialized packages reaching the thirty-dollar mark.
What other advice do I have?
I will request this from them, depending on their enterprise focus. We are a sizable organization, and I would like to see if they can provide a solution tailored to enterprises. We have been using their platform for remote video production in our central installation business, and it has proven to be cost-effective. It has complemented our cost-saving efforts, as we used to spend a significant amount on both remote and on-premises solutions. Transitioning to their platform has been smooth, and it has worked well for us. If it continues to perform as expected, it might make sense to reduce our dependence on other HES platforms.
Overall I would rate it a nine out of ten.
Best AI Video cration tool I have ever used
A stable solution that can be used to create high-quality learning content videos with different languages and accents
What is our primary use case?
We used Synthesia to create videos with different languages and accents.
What is most valuable?
Synthesia gave us the ability to create high-quality learning content quickly.
What needs improvement?
Synthesia is an expensive, high-end product, and its pricing could be a bit cheaper.
What do I think about the stability of the solution?
Synthesia is a stable solution.
What do I think about the scalability of the solution?
Synthesia is a scalable solution. Three learning designers were using Synthesia in our organization. The three people who used Synthesia to build content were on my team. The solution was deployed to 4,000 employees globally.
How are customer service and support?
When we first got Synthesia, we asked the technical support team questions about its functionality, and they were very helpful.
How would you rate customer service and support?
Positive
What was our ROI?
We have seen a return on investment with Synthesia. The solution gave us the ability to create content, which, if done externally, would have cost us four times as much.
Which other solutions did I evaluate?
Before choosing Synthesia, we evaluated other options. We chose Synthesia because its cost, functionality, and service were better.
What other advice do I have?
Synthesia was deployed on-cloud in our organization.
I would recommend Synthesia to other users. Since it's an expensive product, users should consider the cost before choosing Synthesia.
Overall, I rate Synthesia ten out of ten.
A stable solution with valuable AI capabilities
What is our primary use case?
We are using Synthesia to create videos.
How has it helped my organization?
When I need training solutions, it provides training videos.
What is most valuable?
The AI is the most valuable feature.
What needs improvement?
The video part needs improvement.
For how long have I used the solution?
I have been using Synthesia for four months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability depends on the budget.
How are customer service and support?
The technical support team is good.
Which solution did I use previously and why did I switch?
Previously, I used Adobe Suite and we switched as Synthesia because it has AI.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
I have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution is a little pricey and should be made cheaper.
What other advice do I have?
I rate the overall solution a nine out of ten.
Awesome video creation!
Very useful and easy
Great product!
Very user friendly
Very good platform to create engaging videos
The use of AI-powered avatars significantly increased participant engagement while dramatically reducing development time.
It's very simple tu use.
The new updates are really cool. Avatars are now more natural ad engaging.