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Odaseva Backup tool
What do you like best about the product?
The backup functionality features of Odaseva are easy to setup and use.
What do you dislike about the product?
Restore functionality for single records is not very user friendly
What problems is the product solving and how is that benefiting you?
Backup and Restore of CRM data
Complete features & Smooth set-up and usage
What do you like best about the product?
Odaseva was very easy to understand and to set up thanks to their engineering team. The main strength for us was that Odaseva not only offers Backup but also GDPR compliance thanks to data anonymization and sandbox seeding.
What do you dislike about the product?
Pricing depends on the Organization size despite the fact that Odaseva really stores only the objects we decided to backup. In our cases, the percentage of really backup-ed objects is low compared to the organization size. So we feel like we're paying for something we don't use. Plus Odaseva doesn't work with Salesforce Marketing Cloud.
What problems is the product solving and how is that benefiting you?
First, Salesforce does not offer backup as a service if the data loss is not Salesforce own's fault. Second, Salesforce data mask is quite limited (and expensive) as a GDPR compliance tool to pseudonymize data: it doesn't enforce personal data deletion, sandbox seeding and so on.
Great Utility Application
What do you like best about the product?
Odaseva provides the user with the useful ability to interact with specific data within a given range, and choose what to do with information that is pertinent to a given task.
What do you dislike about the product?
Odaseva is difficult to use if you haven't gone through any training to utilize the software.
Having access to an Odesava representative helps to remediate this.
Having access to an Odesava representative helps to remediate this.
What problems is the product solving and how is that benefiting you?
Odaseva removes the task of needing to do manual data backups. This has proven useful in disaster recovery scenarios and for analyzing changes to data at given points in time.
Odaseva has been working as expected
What do you like best about the product?
the backup process is pretty straightforward, we can archive all our transaction objects and their dependencies with Odaseva, we faced some minor issues on the retrieval
What do you dislike about the product?
retrieval process can be improved, some times we have seen partial object data retrieval also there should be more dependency management for objects, another issue that is lacking the option for a more fine-grained approach for data selection
What problems is the product solving and how is that benefiting you?
due to archival out data storage limit has become manageable, and we are also assured that old data is being saved and can be retrieved for usage, searching archive data with API is another product though which should be out of the box
Great, could use some improvement
What do you like best about the product?
I like the way you can schedule backups and how everything gets exported.
What do you dislike about the product?
I have difficulty navigating through the website to get where I need to be. I don't need to export backups often but when I do, I forget how to get to the backup to be exported. I feel like the layout of the website could make this easier.
What problems is the product solving and how is that benefiting you?
Odeseva is allowing us to schedule backups and find any data that might have been accidentally deleted or edited.
Very efficient tool
What do you like best about the product?
We've been a customer of Odaseva since 2019 and are very pleased with the company and its platform. Their Managed Backup Services team sets up and monitors our backup plan for us so that our team is confident our Salesforce data is backed up, but without having to dedicate internal resources to it. We receive monthly reports on job completion which is very helpful. Overall we're satisfied with Odaseva and confident that if we ever needed to restore critical Salesforce data, we can achieve this quickly. I recommend Odaseva to any enterprise that needs to protect Salesforce data for business continuity and disaster recovery planning
What do you dislike about the product?
Odaseva is not only a backup ans recovery tool. it has lots of additional features but requires much more involvement to take the most of it.
What problems is the product solving and how is that benefiting you?
Data recovery from back-up and possibility to select which version ot restore, quickly and efficiently.
User friendly and very safe
What do you like best about the product?
The user-friendly UI with easy access to frequently required data is commendable. The MFA and the encrypted data give a much sense of security. The complex Salesforce data is also well organized and kept.
What do you dislike about the product?
There is not much to dislike however I feel the comparison of Metadata could have been better. Line-by-line comparison of any 2 files could have been an added bonus.
What problems is the product solving and how is that benefiting you?
The data corruption because of an admin error or User error can be quickly rectified with the backed-up data from Odaseva. This has to an extent reduced the work required by our Admin team.
Odaseva Provides Peace Of Mind & Trust
What do you like best about the product?
Odaseva provides powerful five-level encryption, while also ensuring compliance with regulatory requirements and internal policies by offering many locations to store data, complying with almost any data residency requirements.
Odaseva Learning is a great addition to help with onboarding new team members. The Knowledge Base and Technical Documentation is very helpful too.
Odaseva Learning is a great addition to help with onboarding new team members. The Knowledge Base and Technical Documentation is very helpful too.
What do you dislike about the product?
The Sales team seem to be stretched quite thin at times and getting a timely quote to build a business case for new services can be painful. Apart from that, Odaseva is a fantastic vendor to work with.
What problems is the product solving and how is that benefiting you?
My team saves valuable time on critical data management processes, thanks to Odaseva. Another time-saver is the self-service Odaseva Learning portal, which speeds up training for new team members.
Security Compliance with five-level encryption.
Legal Compliance with data residency within Australia.
Security Compliance with five-level encryption.
Legal Compliance with data residency within Australia.
I used the full platform every day without any issue. It's simple and efficient
What do you like best about the product?
Simplicity is very important. But I also the power and advance option of the platform to avoid any blockroad when I write back in my salesforce instance
What do you dislike about the product?
Nothing, I just can't wait anymore to have new features !
What problems is the product solving and how is that benefiting you?
Odaseva allows me with a single tool to manage my salesforce data.
Backup of course but I think also about privacy or the process in place to fill my Snowflake database for the Analytics team
Backup of course but I think also about privacy or the process in place to fill my Snowflake database for the Analytics team
New Odaseva User
What do you like best about the product?
The knowledge base is brilliant and allowed me to complete the full testing in less than 3 weeks
What do you dislike about the product?
Not a massive downside but it is learning about the triggers and processes that need to be actioned before a restore and the fact that not all objects such as surveys are covered for restore
What problems is the product solving and how is that benefiting you?
Helping to secure our case data against potential loss
Recommendations to others considering the product:
Go for it, the support and knowledge are second to none and the restore process is pretty o understand
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