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Reviews from AWS customer

1 AWS reviews
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External reviews

102 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Krista M.

Effortless Email Security with Seamless Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Barracuda Email Protection is easy to use, which simplifies our operations and makes it accessible for everyone on the team. It integrates seamlessly with all the tools we use, enhancing our workflow without any hiccups. The ability to have an interface in Outlook that lets users identify unwanted emails is particularly valuable. The initial setup was straightforward, reducing the usual setup headaches. Overall, it effectively reduces phishing, scams, and malware, providing a secure email environment.
What do you dislike about the product?
I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection reduces phishing, scams, and malware while being easy to use and integrates seamlessly with our tools.


    Ethan G.

Seamless Microsoft Integration, Robust Email Security

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy Barracuda Email Protection is to integrate with our Microsoft products, enhancing our workflow and security capabilities. The service's functionality goes beyond just email defense, providing a comprehensive solution that includes email archiving and incident response, which I find invaluable. The ability to monitor potential account takeover incidents through its integration with Microsoft Entra ID is particularly beneficial for keeping our accounts secure. I appreciate the wide range of services Barracuda Email Protection offers as well as the numerous integration options it provides with Microsoft products. Setting it up was pretty seamless for us, as we could efficiently export and import our sender policies across various domains, which made the transition from Proofpoint smooth and hassle-free.
What do you dislike about the product?
The Machine Learning aspect of Barracuda Email Protection doesn't seem to be fully consistent, making it difficult to manage false positives effectively. When I mark an email as a false positive, the system sometimes blocks similar emails from the same sender again due to their 'score'.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to prevent security incidents by blocking malicious emails and ensuring long-term email archiving. The integration with Microsoft products enhances our defense tools and allows monitoring of potential account takeovers.


    Jake O.

Outstanding Incident Response with Sentinel Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The incident response features with Sentinel are truly impressive. I find them to be highly effective and well-designed.
What do you dislike about the product?
Configuring the global list is quite challenging and not very straightforward.
What problems is the product solving and how is that benefiting you?
I am focused on ensuring comprehensive security for email communications, and Barracuda has been able to deliver exactly that.


    Vinh N.

Unmatched Security and Reliability

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The security and reliability are impressive, and the support team is also excellent!
What do you dislike about the product?
The new interface feels overly cluttered and is not as user-friendly as the previous version, particularly for Admin users.
What problems is the product solving and how is that benefiting you?
This tool helps to stop spam, boost productivity, and at the same time, it enhances the security of both the email system and the entire network.


    Raffy C.

Excellent Spam Blocking with Minor Control Limitations

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I like Barracuda Email Protection primarily for its effectiveness in blocking phishing and spam emails. This feature is incredibly valuable as it significantly saves me time and prevents our users from clicking on malicious links, thereby protecting their credentials from being stolen. Additionally, I appreciate the ease with which I can block or whitelist emails as needed, offering us flexibility and control in managing our communications. The integration with our M365 exchange environment was also straightforward, which I found to be a seamless experience, showing how easy it is to replicate the setup. Overall, these features come together to make Barracuda Email Protection a reliable tool for enhancing our organization’s email security, and I am highly likely to recommend it to others, reflected by my willingness to rate it a 10 out of 10.
What do you dislike about the product?
I think the rate control could be improved and us being able to system block emails would be great in the case of our domain sending spoofed emails out. More control from the system admin side, I feel like in the cloud version we don't have much control and have to call support in order to get stuff done like system-wide domain blocking.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to block phishing and spam emails, saving time and protecting credentials.


    Non-Profit Organization Management

Excellent Phishing Protection for Peace of Mind

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It catches a lot of phishing emails that our end users receive, which is great so we in IT don't have to worry too much.
What do you dislike about the product?
I was used to the older user interface, now it is a new interface and kind of lost where things are at. I wish they could have some sort of documentation or even email awareness of the change.
What problems is the product solving and how is that benefiting you?
Definitely Phishing emails. We receive a ton of those.


    Hospital & Health Care

Effortless Deployment and User-Friendly Experience

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The ease of deployment and use really stands out. I find the ATP functionality to be outstanding.
What do you dislike about the product?
Overall, I found the interface, modules, and deployment process to be straightforward and easy to use....so none
What problems is the product solving and how is that benefiting you?
Moving from Zix to Barracuda has been a massive help in prevent phishing/scamming emails.


    Jason B.

Invaluable for Phishing Protection, But Not for Everyone

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I find Barracuda Email Protection to be incredibly effective in protecting against phishing scams, especially for companies vulnerable to such threats. Its ability to conduct thorough and intense analysis of actual communications within an organization—both internally and externally—helps it become familiar with legitimate communication patterns, making it adept at identifying and preventing fraudulent attempts. This feature effectively closes the gap and assists in catching scams where someone might impersonate a vendor or an employee to extract sensitive information or funds. Additionally, the setup process was incredibly easy from an admin perspective, which is a big plus, contributing to overall efficiency and ease of deployment within our IT infrastructure.
What do you dislike about the product?
I find the quarantine notification system of Barracuda Email Protection to be somewhat archaic and not smooth. It would be beneficial if there was an app or a separate mailbox for more immediate access to quarantined emails. Currently, recipients have to wait for a quarantine summary email, which can take too long if there's an urgent need to monitor for false positives. This delay could be problematic, especially in cases where timely access could prevent issues. Additionally, the product's pricing model does not scale well for businesses with fewer than 10 users. Having to purchase a minimum of 10 licenses seems like a waste for smaller companies.
What problems is the product solving and how is that benefiting you?
I find Barracuda Email Protection enhances phishing protection effectively, reducing financial losses from scams. It thoroughly analyzes communications to detect fraud, benefiting my clients on Microsoft 365 by closing gaps left by other platforms' spam and phishing filters.


    Banking

Intuitive Portal and Excellent Incident Response

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I think the portal is fairly intuitive and I really like the incident response module.
What do you dislike about the product?
Lately it seems like a higher percentage of spam and phishing emails are making it through the filtering to the point I'm considering moving to a different solution.
What problems is the product solving and how is that benefiting you?
Preventing time loss and improving security.


    James R.

Effortless Navigation and Excellent Email Protection

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to navigate and generally works very well at blocking unwanted emails and looking for threats.
What do you dislike about the product?
When a sender has been manually added to the safe sender list but continues to get blocked.
What problems is the product solving and how is that benefiting you?
Limits useless and scam emails, and protects against some threats from bad actors.