Glean Work AI Platform
GleanReviews from AWS customer
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Glean is a great tool, for searching and finding details from internal repos.
What do you like best about the product?
I like everything about Glean , that it offers. It is like a one-shot google search for all our internal repositories, and it's ability to bring search results from multiple different tools that we use internally, saves me a bunch of time instead of going all over and manually searching
What do you dislike about the product?
I do not dislike anything about Glean to be honest.
What problems is the product solving and how is that benefiting you?
It helps me do my job more productively as it saves a lot of time, and I can refine the search results based on the various filtering options that it offers which is great. And I am able to find answers to some of our product related questions related quickly on my own using Glean instead of spending hours of time looking up for it or consulting other team members.
One of the few "Can't Live Without" Apps in our Stack
What do you like best about the product?
The amount of time saved and the UI. Let's be honest, several big companies have completely neglected their search functionality. Glean saves the day in this regard and it's been a huge time saver. Also, it's a beautiful app!
What do you dislike about the product?
I can't run it on my home server! Maybe one day Glean will offer personal licenses so that individuals can benefit if they have the need. I'd love to see that offering and would have it up and running ASAP.
What problems is the product solving and how is that benefiting you?
Not only is Glean searching faster than native offerings, but the ability to search several apps at a time is also a huge time saver. This is great for IT and InfoSec as we now have even better visibility to where important data is stored.
While not a huge part of their service, we're also in love with their Org Chart. Enough that we are likely ditching our current org chart to keep it all in Glean.
While not a huge part of their service, we're also in love with their Org Chart. Enough that we are likely ditching our current org chart to keep it all in Glean.
I have a great experience searching for things on Glean
What do you like best about the product?
The categorized searching from different categories
What do you dislike about the product?
I do not dislike anything in specific to be honest
What problems is the product solving and how is that benefiting you?
Glean is solving the very basic problem of me having to search from different sources in different places
Recommendations to others considering the product:
N/A
Hard to imagine working without Glean!
What do you like best about the product?
- The ease of use
- The speed at which I get what I want
- I don't have to manage bookmarks as I can create collections
- The available filters are amazing!!
- The speed at which I get responses for issues from the support team
- The speed at which I get what I want
- I don't have to manage bookmarks as I can create collections
- The available filters are amazing!!
- The speed at which I get responses for issues from the support team
What do you dislike about the product?
- The dark mode could be better, the search results page still doesn't support it
What problems is the product solving and how is that benefiting you?
There are just too many resources to search individually and without Glean it would be really a tiresome job to search across all the resources and select the results based on the requirement.
Amazing tool for note taking and to retained knowledge
What do you like best about the product?
What I like best about Glean is the ease of use. The UI is super clean and simple which makes navigating the tool very easy to use. I'm involved in multiple projects and attends multiple meetings per day, so having Glean really helped me improve my project management skill and retained knowledge and information during meetings.
What do you dislike about the product?
I have not found any dislikes or issues yet. This tool is definitely better than having to manually keep track and retained information on notepad or google doc.
What problems is the product solving and how is that benefiting you?
The problem that Glean is helping me and my team solve is a centralized knowledge base for note taking and note sharing. Glean allows us to find, sort and neatly organized all our content to allow better collaboration.
Recommendations to others considering the product:
Continue to listen to customer feedback and add iterations to the product.
I have a dedicated section to Glean to my onboarding presentation for new starters.
What do you like best about the product?
Personally, I find it most useful when I know there is content but can't recall what form it took, a presentation or document or pdf. I can sweep across the entire org for content and then drill down. I usually find other useful information along the way sometimes and I am sure it gets added to the right collection. It is not a silver bullet but comes very close. With a little curation effort, it is a game-changer for sure.
What do you dislike about the product?
Haven't found a dislike yet. If you put no effort into verification of a search, you won't get the best out of it but still more helpful than the alternative.
What problems is the product solving and how is that benefiting you?
We can't stop our sources of content from proliferating. Naming standards also drift through our offices globally. Glean allows us to find, sort and sustainably classify content.
Feels like a cheat code for finding company info
What do you like best about the product?
The UI is simple and easy to use, so I use Glean dozens of times per day. Any time I start a new project or someone asks me a question that I'm unfamiliar with, Glean is the first place that I go. As a Sales Engineer, I need to find a lot of obscure knowledge, and Glean has saved me countless hours both in my own research and in getting fewer questions SDRs/AEs since they're able to find the answers themselves.
What do you dislike about the product?
Some of the downsides of Glean are its breadth of platform integrations. However, the Glean team has been happy to work with us to start building out the integrations that we've requested.
What problems is the product solving and how is that benefiting you?
Before Glean, all of our resources were siloed. Each team used different platforms to store their info, so there were several different platforms to search through when looking for an answer - not to mention all the tribal knowledge. Now I see everything that I have access to in Google Docs, Slack, Guru, Slab, and all the other data stores in one easy place.
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