Virtru Data Protection
VirtruReviews from AWS customer
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Simple and easy to use
What do you like best about the product?
That it takes one simple click to encrypt the email. Glad I don't have to go through a whole process and take time away from my usual day-to-day work.
What do you dislike about the product?
I wish it was a little more transparent on what the person sees on the other end. I've heard once or twice that they have a hard time using it, but I haven't had the same problems. I'm not sure how it looks from their view.
What problems is the product solving and how is that benefiting you?
It's easier to ask a borrower to send docs straight through the encrypted email. I like that it gives them that alternative instead of going through our website.
Recommendations to others considering the product:
Make sure you change the subject for each person if you are sending out templates, otherwise it will throw all emails in one chain.
Virtru everyday!
What do you like best about the product?
It's secured and it's easy! I am confident that my messages are sent securely.
What do you dislike about the product?
Occasional delay in determining if PHI is really being shared.
What problems is the product solving and how is that benefiting you?
I am able to reply and resolve issues quickly by being able to share PHI with customers in a secure environment.
Great integrated encryption software
What do you like best about the product?
I like having the ability to toggle encryption for email from my inbox and to remove the option to forward encrypted emails
What do you dislike about the product?
Sometimes there is a lag when I first open my email
What problems is the product solving and how is that benefiting you?
No problems. The biggest benefit is being able to electronically send encrypted files. It makes communicating about protected patient information much easier.
Recommendations to others considering the product:
If you need encryption options for email, this is a great and easy service to use!
Not for Enterprise: Poor compatibility for clients and the worst customer support
What do you like best about the product?
We came from a traditional secure email service and Virtru's passwordless access via Gmail is very nice.
What do you dislike about the product?
The number of problems clients have had is completely overwhelming. Only about 50% of our messages can actually be retrieved without issue. Your client must have Gmail and Chrome for this solution to be user friendly. Otherwise you need to do pin logins every time and more times than not this will not work. Group emails and distribution lists aren't supported nor is Firefox. The sales reps and account managers do not help the situation and are unresponsive. If you are an enterprise that wants to keep your users happy and reading your messages look elsewhere.
What problems is the product solving and how is that benefiting you?
HIPAA compliant email and secure billing invoicing. It works well when you have Gmail otherwise go a different way.
Recommendations to others considering the product:
Don't
Virtru Meets requirements
What do you like best about the product?
It's easy for recipients to decrypt email and attachments without the hassle of key installation or trusting. The Virtru team also offers a powerful API that we can use to build their encryption into software tools that we build or use internally in our work.
What do you dislike about the product?
Normalize the feature requirements to make product evalutation and justification simpler.
What problems is the product solving and how is that benefiting you?
It providers great protection for the computer. Keeps everything nice and clean.
Email confidentiality
What do you like best about the product?
It's very easy to turn off and on depending on who I'm emailing.
What do you dislike about the product?
Sometimes sending an attachment can be difficult.
What problems is the product solving and how is that benefiting you?
I have to be HIPAA compliant.
Nice to have
What do you like best about the product?
It provides an extra level of security for sending documents via email
What do you dislike about the product?
Nothing that I can I dislike so far. Maybe the pop ups?
What problems is the product solving and how is that benefiting you?
It's making sure legal documents are secure for our members
DO NOT USE
What do you like best about the product?
EASY TO INTEGRATE WITH GOOGLE, HOWEVER THE APP FOR SMART PHONES MIGHT AS WELL NOT EXIST.
What do you dislike about the product?
THEY ONLY ALLOW FOR EMAIL OR ONLINE SUPPORT. THE BILLING NUMBER CALLS
What problems is the product solving and how is that benefiting you?
THEY ARE A SCAM, EVEN IF YOU MAKE CHANGES ONLINE AS THEY INSTRUCT YOU TO DO SO, THEY STILL CHARGE YOU THE WRONG AMOUNT. CLAIM THEY CANNOT CHANGE AND THEN TELL YOU TO MAKE CHANGES FOR NEXT YEAR.
Recommendations to others considering the product:
DO NOT USE...
Virtru is excellent email security software
What do you like best about the product?
Virtru is an excellent email security tool which I believe everyone should have. The software is reasonable and works really well, the chrome plugin have made things really easy for me. I feel safe and protected, never got my email hack since virtru.
What do you dislike about the product?
Nothing so far, but now my emails are pretty much relying on this software, I hope they don't wreck up ever. No complains so far.
What problems is the product solving and how is that benefiting you?
I have solved email protection issue the most, I would recommend it.
Recommendations to others considering the product:
Best email protection software one can use.
Highly preferred
What do you like best about the product?
I loved it, absolutely loved it! Saved me from a massive encryption hassle. My accounts are now safer than before
What do you dislike about the product?
I wouldn't call it exactly to be perfect, there are a few places where work could be done but other than that, fantastic.
What problems is the product solving and how is that benefiting you?
I solved the problem of sharing confidential emails with my colleagues because of the risk of them being hacked into.
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