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Reviews from AWS customer

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388 reviews
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    Medical Practice

It has it's end user difficulties

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
I like the fact that it is an extension on the business Gmail account, and adding or deleting users is a click away.
What do you dislike about the product?
Several end-users who receive the secure Virtru email have experienced difficulties opening the encrypted message. Different messages are noted that they do not have access to the message have been reported.
What problems is the product solving and how is that benefiting you?
We are a medical practice and need to send secure PI to members outside our Gmail domain. This encryption allows us to feel confident that we are doing everything we can to keep with current HIPAA laws and regulations regarding PI and the transmission via email of this protected information.


    Alternative Medicine

The company is good, very upfront in what they offer & what they dont

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
FAST, SECURE, CONVENIENCE, EASY TO USE! EXPLAIN EVREY THING , GOOD TEAM
What do you dislike about the product?
never had any issues WITH THERE WEB, EVREY THING WAS PERFECT
What problems is the product solving and how is that benefiting you?
share files in Drive, send messages via Gmail, and communicate via Google Meet


    Health, Wellness and Fitness

Solid email encryption solution

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
Ease of setup and use. It is pretty self-explanatory for end-users and integrates into existing mail clients such as gmail. We were able to rollout virtru with minimal issues.
What do you dislike about the product?
The initial conversations, negotiations were a little bumpy. So, not so much the product, just the initial discovery and getting set up with an account, etc. but once that was over, no issues.
What problems is the product solving and how is that benefiting you?
Compliance goals such as HIPAA/HITRUST as well as increased security and data loss prevention. So far, we have been able to achieve several compliance goals for securing data and communications


    Accounting

wonderful

  • November 12, 2021
  • Review provided by G2

What do you like best about the product?
The best customer service, fast and secure.i recommended
What do you dislike about the product?
nothing at all , every thing was easy and the service was perfect
What problems is the product solving and how is that benefiting you?
Protect Secret Information. One major benefit of having email security in place is to protect secret information


    Katie M.

Great for Chrome, but lack of Firfox support is a small hurdle

  • October 21, 2021
  • Review provided by G2

What do you like best about the product?
Virtru's simple toggle button interface and clean UI within GMail makes it easy to use and to feel safe that encryption is being enabled. The UI for receiving, opening, and managing encrypted emails is also cleaner than any I have seen with competitor platforms.
What do you dislike about the product?
A good number of our users are heavily reliant on Firefox rather than Chrome, but do not use MS Outlook either. It is fine with the relatively small amount encrypted emails those users need to initiate to switch over to Chrome when necessary to send an encrypted message, but if possible a Firefox plug-in would be helpful in unifying processes across all of our staff.
What problems is the product solving and how is that benefiting you?
We relied on workarounds of and responding to partner's encrypted messages in order to send data through encrypted email or storing encrypted files on fileshares before acquiring our own encrypted email solution. We were instantly more assured of the security and safety of our practices once we implemented Virtru, and are able to communicate securely without second thought.


    Hospital & Health Care

Helpful, but can be a little glitchy

  • October 15, 2021
  • Review provided by G2

What do you like best about the product?
I like that Virtru encrypts my data and that it's as simple as turning on and off
What do you dislike about the product?
We have a lot of clients who will have trouble accessing it or logging in, which is partially due to user error but also sometimes Virtru will just disallow use
What problems is the product solving and how is that benefiting you?
Being able to email sensitive information via a secured format is very helpful and solves the problem of communicating across databases. It's a major benefit for protecting information while at the same time sharing it where it's needed


    Telecommunications

Always Secure

  • October 05, 2021
  • Review provided by G2

What do you like best about the product?
That I do not have to worry about information getting leaked
What do you dislike about the product?
There are a few steps to unlock messages but that is expected
What problems is the product solving and how is that benefiting you?
sending information securely allows us to communicate when needed about member information and not get leaked.


    Mining & Metals

Easy to Use Even for Less Tech-Savvy Users

  • October 01, 2021
  • Review provided by G2

What do you like best about the product?
The extension is easy to deploy and integrates seamlessly with workflows. It is user-friendly, even for those who are less tech-savvy.
What do you dislike about the product?
Encrypted messages in Google Drive are not editable without decrypting first and are not viewable within the Google Drive app.
What problems is the product solving and how is that benefiting you?
The biggest problem we ran into with previous encryption services is that outside organizations weren't keen on installing more software or creating more accounts. Virtru makes it easy to send encrypted messages to our customers that don't have Virtru without causing them headaches. It enables to satisfy our customers while remaining compliant.


    Taylor W.

Virtru is easy to use and helps me feel protected. It has a lot of good features as well.

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
One of the biggest upsides is being able to cancel emails even after having sent them. This is still true.
What do you dislike about the product?
Sometimes I will have to reinstall virtutru even when I didn't uninstall it. This is still true.
What problems is the product solving and how is that benefiting you?
It helps keep information more private and stay in line with HIPPA regulations. This is still true.


    Patrick M.

Very satisfied business user.

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
How easy it is to securely encrypt an email
What do you dislike about the product?
There are some difficulties when moving between Google accounts, but mostly that is human error
What problems is the product solving and how is that benefiting you?
We can send confidential health information securely. Ease of communication!