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Reviews from AWS customer

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388 reviews
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    Deidra C.

Working in the healthcare industry, virtru has been very beneficial.

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
The best part about virtual is that you're able to revoke a message to avoid any data compromised in an email. It helped tremendously when a report was accidentally sent to the wrong customer.
What do you dislike about the product?
The only dislike or downside I've had with virtru is it inactivating in my email sometimes and having to figure out how to get it reactivated. In the beginning, it was a little frustrating.
What problems is the product solving and how is that benefiting you?
Virtru helps with the process of sending out invoices to our healthcare providers and their detailed reports and keeping their data protected. It reassures our customers, which helps our company with their trust.


    Staffing and Recruiting

Useful and easy to use, with some inconveniences

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
It is so easy to use - just clicking a button on my email.
What do you dislike about the product?
The downsides are that sometimes encrypted emails do not want to send - they will run and run forever and not send. I have to close out, go in my drafts and try again. Sometimes more than once. I also get comments from vendors often to resend because they can't open attachments.
What problems is the product solving and how is that benefiting you?
Virtru helps me keep client confidentiality and email vendors and clients encrypted without having to use bulky State and County encryption services. This makes monthly billing faster and smoother.


    Noelle M.

I would highly recommend Virtru, but there are a few things I would like to change.

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
It's conveniently placed in my email and I can just click on it.
What do you dislike about the product?
I can't see the email thread below when receiving a new email.
What problems is the product solving and how is that benefiting you?
Ensuring that we are in compliance with HIPPA and state regulations.


    Insurance

Easy to use, only minor issues when loading the app in to outlook when using a MAC

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use with the integrated app. Being able to quick-click and include a short message is enormously helpful and time-saving.
What do you dislike about the product?
Glitches and message delays. Sometimes we have to re-load the app into outlook/office
What problems is the product solving and how is that benefiting you?
We needed an effective and affordable HIPAA secure email solution, Virtru provided this for us.


    Alexandra B.

Great

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Super easy to manage through the dashboard. Pricing is decent for the services.
What do you dislike about the product?
Sometimes it unlinks itself. This is annoying.
What problems is the product solving and how is that benefiting you?
HIPAA compliance.


    Hanna Z.

User Friendly

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
This extension is very user-friendly and easy to install. I use it on every email I send that entails private details such as personal identifiers, money amounts, and passwords.
What do you dislike about the product?
Some of my older clients have trouble at times using Virtru. They often forget their passwords or have issues accessing them on their older computer models. However, their issues are almost always easily and quickly resolved.
What problems is the product solving and how is that benefiting you?
Virtru is solving our once was, a common problem of security. We no longer have to worry about private emails being seen by those it does not belong to. This also helps with legality issues related to emailed private data.


    Madhvi M.

Have never had any issues with Virtru, It is easy to use.

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
It is very user-friendly. The extension for Gmail is very helpful, it switches Virtru on and off with just a switch.
What do you dislike about the product?
It s a little difficult to get to the setting to change any preferences.
What problems is the product solving and how is that benefiting you?
Sending encrypted mail is part of my job as we have PHI in emails to sponsors.


    Hospital & Health Care

Easy to Use

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
I like that using Virtru is not difficult. It is an easy installation with google.
What do you dislike about the product?
I do not dislike anything about this product.
What problems is the product solving and how is that benefiting you?
Virtru is assisting in securing protected information. The system allows the receiver of the email easily access what we have sent in the encrypted email.


    Accounting

Virtru makes it's super easy to safely send important emails to our vendors.

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity of the service. I can click one button and don't have to worry about confusing software outside of our email accounts.
What do you dislike about the product?
Some vendors have trouble opening virtru protected emails on their end.
What problems is the product solving and how is that benefiting you?
Solves the need to send confidential information to vendors. Helps us streamline without needing to mail the information.


    Mental Health Care

Virtru encryption service

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
It is well integrated into Gmail and allows for automatic encryption/decryption of messages and attachments.
What do you dislike about the product?
Use on mobile devices requires multiple levels of authentication, making it more complicated to use when not at a desktop. Some pt's have difficulty with it.
What problems is the product solving and how is that benefiting you?
Sending/receiving secured emails/messaging protecting HIPAA of patients.