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Thoropass

Thoropass

Reviews from AWS customer

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External reviews

468 reviews
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External reviews are not included in the AWS star rating for the product.


    James N.

Great experience, made it as easy as filing taxes online

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Managing evidence requests are much easier in the tool than in legacy ways of working with auditors during this process. They ability to chat/comment, have that saved on the evidence request and all the data in one place took away a lot of the churn/back and forth that adds stress and takes time when actually doing the audit.

The integrations are also very useful to automate a bunch of the monitors/controls/evidence data collection.
What do you dislike about the product?
I wish there was a on-demand process to trigger integrations to re-run.

Also, an integration with the "new" AWS Vulnerability Management tools (not just classic) and the Microsoft Defender for Endpoint and Vulnerability Management would have made the most time intensive part of the process easier.
What problems is the product solving and how is that benefiting you?
SOC2 Compliance


    Ben H.

Amazing Sales process makes it easy

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
It was such an easy process working with sales to gather information for leadership buy in
What do you dislike about the product?
Nothing it was a great experience overall!
What problems is the product solving and how is that benefiting you?
Helping us with Soc 2


    Medical Devices

Customer oriented company for sure

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Customer-oriented company for sure. They choose their language carefully. They have the expertise. I do recommend them. Not the fastest and not the cheapest but they provide very good value.
What do you dislike about the product?
Time zone difference - for now, they serve Europe mostly from North and South America;
What problems is the product solving and how is that benefiting you?
SOC2


    Information Technology and Services

Thoropass makes compliance manageable for small companies!

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
We love the playbooks, Customer Success support, and their approach to auditing.
What do you dislike about the product?
Not many to think of! At times we've had issues with our audit but our Customer Success Manager always quickly resolved any issues.
What problems is the product solving and how is that benefiting you?
We serve highly regulated industries that require SOC and ISO certifications, now that we have them we bypass TPRM processes much quicker.


    Christian S.

Compliance Made Simple with Thoropass

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Thoropass' framework roadmap helped us complete a SOC 2 Type 1 audit with minimal follow up from the auditors. With Thoropass' easy to use platform, hands-on customer success team, and robust set of integrations, we were well prepared heading into the audit and are very confident that we will have a similar experience with our SOC 2 Type 2 audit. We're already looking at expanding our frameworks to include GDPR and look forward to continuing to grow with Thoropass as our trusted compliance partner.
What do you dislike about the product?
While the SOC 2 Trust Services Criteria (TSC) for Security, Availability, and Confidentiality had evidence examples associated with each control, we found the Privacy TSC was lacking a similar level of support when preparing for the audit.
What problems is the product solving and how is that benefiting you?
Thoropass simplifies and accelerates our SOC 2 compliance processes by combining expert guidance with a centralized platform for managing evidence, tasks, and auditor communications. Before Thoropass, we were juggling spreadsheets, email threads, and inconsistent documentation. Now, we have clear visibility into our compliance posture, audit readiness, and deadlines. This has saved us significant time, reduced risk of gaps or oversights, and made our audits far less stressful.


    Mark B.

Great experience maintaining SOC 2 compliance for 2 years running

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Thoropass has been a great partner, helping us to achieve and maintain SOC 2 compliance for the last 2 years. We just finished up our second SOC 2 Type 2 audit and it was very much smooth sailing. Four things make Thoropass great: their integrations with our systems to collect most of the evidence needed for the audit, the usability of the platform that keeps getting better, the low cost compared to competitors for higher value, and our customer success manager who is always available for anything I need. They continue to add new features, each one easing a real pain for maintaining SOC 2 compliance.
What do you dislike about the product?
There are some features that can be a little clunky but Thoropass continues to update their user experience and provide new tools. If you are on a Mac and like using the Safari browser, forget it. The system seems to built for Chrome. Not a big deal. Just something to know to avoid some early adoption frustrations.
What problems is the product solving and how is that benefiting you?
As part of our business, we need to be SOC 2 compliant. Doing this on our own would be a daunting, nearly impossible task taking tremendous time and probably yielding a very difficult audit. Thoropass simplifies all of this, walking us through everything we need to achieve and maintain compliance. They provide their own auditors while maintaining auditor independence so there is no friction between the evidence we collect using the tool and what the auditors are expecting.


    Usha K.

Compliance and audit automation tool

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Company compliance documentation is available digitally for employee access. Easy to complete annual compliance training
What do you dislike about the product?
The platform does it's job, however it could be a little more interactive.
What problems is the product solving and how is that benefiting you?
Annual security assessment can be completed easily in Thoropass. Employee handbooks can be reviewed as soon as they are published, giving employees easy digital access.


    Legal Services

Thoropass Training

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
The steps and content were extremely easy to navigate and read/comprehend.
What do you dislike about the product?
I don't have any issues with Thoropass - very clear instructions.
What problems is the product solving and how is that benefiting you?
Ensuring that we keep our products safe and free from phishers.


    Computer Software

Clear, guided workflows

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
As a data scientist contracted by a tech company, I was primarily brought on to help build data pipelines and support the analytics infrastructure. What impressed me about Thoropass was how approachable and guided the interface was. The platform made it easy to understand what was needed, why it mattered, and how to contribute evidence or documentation relevant to my domain.
What do you dislike about the product?
I found them slightly rigid in accommodating novel workflows. Flexibility in mapping data science controls to compliance objectives would have been useful.
What problems is the product solving and how is that benefiting you?
Thoropass provided a centralized view of what tasks were pending, which teams/employees were responsible, and how far along we were toward completion.


    Travis F.

Thoropass makes audits fast, efficient, and simple!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Thoropass helped us streamline our audit process and complete it without in person or lengthy auditor meetings. The Thoropass portal makes it easy to upload evidence, communicate with auditors, and track the status of the audit.
What do you dislike about the product?
My only gripe is that the vendor module could be more useful. It helps us see who's using Google oauth to connect to third party services, but updating vendor records is clunky and inefficient. A bulk update option would be great.
What problems is the product solving and how is that benefiting you?
Thoropass makes it easy to manage audits, evidence, controls, and vendors all in one portal. Most importantly, the modules can be used in tandem as part of the audit evidence collection process.