Thoropass
ThoropassReviews from AWS customer
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One Stop Shop for Compliance Reporting and Auditing
What do you like best about the product?
One Stop Shop for Compliance reporting and Auditing
What do you dislike about the product?
Need more integrations with other platforms and tools.
What problems is the product solving and how is that benefiting you?
Cylinder Security and Compliance is limited in staffing and Thoropass proves the much needed support and available options.
All-in-One Audit Platform with Outstanding Support
What do you like best about the product?
Thoropass combines readiness, evidence management, and auditor interaction in a single platform. This helps Roark maintain an organized audit trail, critical for a firm that documents every control, ticket, and policy for SOC 2 evidence. The ability to collaborate with the auditor directly in-platform reduces friction and prevents duplicative work. Thoropass’ account management (Patrick) and audit team (Alexandre) operate with professionalism, consistency, and responsiveness, qualities Roark mirrors in its client relationships. This shared service philosophy strengthens the partnership.
What do you dislike about the product?
Roark provides thorough, version-controlled documentation, frequently including screenshots, test results, and links to change tickets. However, Thoropass’s evidence upload interface can feel restrictive; the limited tagging and metadata options make it challenging to organize evidence by audit year, department, or control type. The bulk upload and version replacement features are also somewhat unwieldy, which hampers Roark’s audit preparation process. Introducing a more file-system-like interface or deeper integration with SharePoint, NinjaOne or Halo PSA could help make Roark’s workflow more efficient.
What problems is the product solving and how is that benefiting you?
Thoropass is solving several operational, compliance, and coordination challenges that every maturing managed service provider faces, especially one like Roark Tech Services, where precision, documentation, and trust define the brand. Its value lies in converting what was once a labor-intensive, spreadsheet-driven process into a structured, auditable workflow that reinforces Roark’s credibility with regulators, clients, and auditors alike.
Thoropass is great
What do you like best about the product?
Very responsive. Always helpful to answer questions.
What do you dislike about the product?
nothing so far. they have been excellent.
What problems is the product solving and how is that benefiting you?
They are helping us with our soc 2 audit and pentesting requirements for government ans state clients.
A partner that actually makes compliance easier
What do you like best about the product?
Thoropass takes a process that’s usually painful and makes it manageable. The platform is extremely easy to integrate and very straightforward to use, which saves a lot of time during audits and evidence collection. Their team is knowledgeable, responsive, and genuinely helpful. Customer support is consistently great, and it feels like working with a true partner rather than just another vendor.
What do you dislike about the product?
The Trust Center, while a great new feature, would be even better if it allowed adding external certificates or badges not issued through Thoropass.
What problems is the product solving and how is that benefiting you?
Thoropass helps streamline compliance and audit readiness by centralising everything in one place. It eliminates the back-and-forth between teams and auditors, which saves a huge amount of time. The platform makes it easy to stay organised, track evidence, and maintain ongoing compliance.
Very helpful in reaching SOC 2 Compliance!
What do you like best about the product?
We love the team at Thoropass and their help in getting us SOC 2 certified! They answered all of our questions promptly and it was really helpful having access to their knowledge throughout this process. The portal allowed us to save down everything that was needed for the audit and easily & transparently see everything we'd already saved down. It kept our team organized and driving towards our main goal.
What do you dislike about the product?
I didn't love the fact that you have to upload documents effectively twice (once during the preparation phase and a second time during the audit phase). I wish the documents that I previously uploaded would have remained so that I didn't have to duplicate my work.
What problems is the product solving and how is that benefiting you?
Thoropass is helping us get SOC 2 Type 1 and SOC 2 Type 2 certified. We've never done it before and they've laid out all of the steps for us.
A Stress-Free SOC 2 & Pentesting Audits
What do you like best about the product?
Well-structured and actionable reports delivered with great speed. The service and documentation make it easy to share with the team and quickly implement necessary improvements.
What do you dislike about the product?
I have nothing to add here - everything was great
What problems is the product solving and how is that benefiting you?
We have successfully completed our SOC 2 Type 1 certification, as well as two separate pentesting engagements for two different clients.
SOC2 Audit with Thoropass
What do you like best about the product?
It is easy and straightforward to use, and the communication with the auditors and product manager was quick and helpful.
We will expand our services for auto evidence population by implementing different integrations for the next audit
We will expand our services for auto evidence population by implementing different integrations for the next audit
What do you dislike about the product?
It would have been better if the audit review progress was reflected upon a control evidence is accepted.
What problems is the product solving and how is that benefiting you?
It provided the platform for our SOC 2 audit.
Thoropass is easy to work with
What do you like best about the product?
The integrations with our cloud provider and HR systems make it easy to automatically import evidence. Overall, the system is user-friendly and straightforward to navigate. The Thoropass team is great to work with and our monthly meetings keep us on track.
What do you dislike about the product?
Setting up custom reviews can be confusing and not as flexible.
What problems is the product solving and how is that benefiting you?
Audit compliance
Top Notch for SOC 2 auditing
What do you like best about the product?
Thoropass nails it when it comes to simplifying compliance. Its user-friendly dashboard and task-oriented roadmap make SOC 2 audits feel far less overwhelming. The automated monitoring tools and tight integrations with cloud platforms significantly reduce manual effort, and the support team is responsive, knowledgeable, and genuinely invested in helping you succeed. If you're looking to make compliance something you manage with confidence — not dread — Thoropass is a standout choice.
What do you dislike about the product?
It's a great program, I just wish that we had discovered it sooner.
What problems is the product solving and how is that benefiting you?
Thoropass helps us automate all our compliance and security functions.
Thoropass Pentest was a great experience
What do you like best about the product?
Customer service. Their team is very professional and efficient.
What do you dislike about the product?
I would like more automated or human guidance on how to successfully execute during our SOC 2 Type 2.
What problems is the product solving and how is that benefiting you?
SOC 2 Type 2, pentest, auditing. They're validating our professionalism as a govtech company.
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