Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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User-Friendly with Outstanding Support
What do you like best about the product?
I really like the user-friendly platform of IntelligenceBank, which makes it easy for download users and admins when it comes to uploading and downloading. I found it easy to use for keywording and organization of assets into folder subjects. The main board being customizable to our brand is another feature that stands out to me. Their customer service is great—our representative Alan is excellent - always answering right away and finds out the answer as soon as possible, continually following up. The PowerPoint connector is the most widely used feature by our download client departments, which speaks to its popularity. The platform being user-friendly is crucial in encouraging others to utilize it, backed by numerous trainings. I appreciate that it accepts major file types, and I particularly enjoy being able to save downloads in smaller and cropped formats.
What do you dislike about the product?
When downloading, you cannot remove some of the verbiage to download in various ways and people do not understand it.
What problems is the product solving and how is that benefiting you?
I use IntelligenceBank to share creative assets across departments, allowing employees access to brand materials like clip art and logos.
Outstanding Support and Guidance Throughout Implementation
What do you like best about the product?
The people who helped us. Our implementation manager was very helpful.
What do you dislike about the product?
Some of the features of the platform where not as customizable as we would have liked.
What problems is the product solving and how is that benefiting you?
It is allowing us to move off a very disjointed process and refine it to make it a lot cleaner and easier to follow
Great File Organization, But Needs Better Usability and AI Features
What do you like best about the product?
Intelligence Bank is capable of hosting a wide range of file types and helps us keep our materials well organized. We rely on IB every day!
What do you dislike about the product?
Intelligence Bank does not make full use of AI capabilities and can sometimes be less user-friendly than I would like.
What problems is the product solving and how is that benefiting you?
We require a solution that allows us to host and distribute our assets efficiently.
Comprehensive Digital Asset Management with Powerful Customization
What do you like best about the product?
IntelligenceBank offers comprehensive digital asset management features, providing a centralized repository that brings together all our digital assets. The platform stands out with its excellent search filters, robust metadata tagging, and effective automated workflows. IntelligenceBank has also implemented strong brand governance tools, including style guides, brand guidelines, and permission controls, among other features. The application is highly customizable, allowing us to tailor workflows to our specific needs and optimize management processes. Approvals are efficiently handled and well supported, which enhances overall workflow efficiency. IntelligenceBank also provides extensive sharing options, such as CDN, branded portals, and other automated services. The program is subject to strict regulation, ensuring we receive timely governance reports.
What do you dislike about the product?
IntelligenceBank has challenging performance issues with large assets, which leads to high loading
This app is not a lightweight solution, and this terms it as a premium service that requires high financial commitment
This app is not a lightweight solution, and this terms it as a premium service that requires high financial commitment
What problems is the product solving and how is that benefiting you?
IntelligenceBank is robustly designed to maintain brand consistency across all platforms, enabling marketers, sales agents, representatives, partners, and others to share only approved content. The program brings order to content management, eliminating issues such as outdated logos, misplaced files, and other sources of confusion. It also recognizes the importance of regulatory compliance, providing strong approval controls and thorough content review processes. The app supports creative teams by streamlining automated approvals and publishing, making these tasks seamless. IntelligenceBank excels at simplifying content distribution, ensuring that all brand assets are readily accessible both internally and externally.
Outstanding Customer Service and Effortless Setup
What do you like best about the product?
Amazing customer service and great guidance through the set-up process.
What do you dislike about the product?
A little overwhelming at first however this is quickly overcome.
What problems is the product solving and how is that benefiting you?
It provides a central repository for our brand guidelines, brand / marketing assets and stock images / video that is easy to navigate for our staff.
Get the job done
What do you like best about the product?
Being able to send files via links. Folder structure is decent, but not great.
What do you dislike about the product?
The UI is not very intuitive. It seems old and dated with very limited features. There should be more options for downloading content. You should be able to filter more and exclude archive when searching. You should be able to share full folders of content and have options how it can be used for download.
What problems is the product solving and how is that benefiting you?
It is giving us a repository for public use. It is not a great complete solution for the cost. The version history is useful.
IntelligenceBank works as a DAM, but leaves many features/functions to be desired.
What do you like best about the product?
It is easy to upload content, and it is easy to share both internally and externally. Version control and updates are useful. Delivering content through links is also good. I like being able to navigate through our assets using the folder structures.
What do you dislike about the product?
The user experience, functionality, and features are lacking. I would like an updated UI for navigation, in both the assets and the nav. I would like it to be easier to customize nav links and custom pages. The admin area is convoluted and not intuitive. I would like to display folders and assets together. I would like to change the size of the icons/tiles when viewing them. I would like to be able to edit filenames and content within assets without having to download them. I would like to be able to download folders of assets. I would like to be able to delete a current asset version without deleting previous versions (without multiple steps). I would like to view folder sizes (MB/GB). I would like to be able to "favorite" assets, and sort by favorites. I would like to sort by file size. I would like a quick-share function (most used function is sharing). I would like "right-click" functionality for actions. Tags should auto save, instead of "apply" then "save."
What problems is the product solving and how is that benefiting you?
IB allows us to store and deliver our finalized marketing content and materials to our public audience, vendors, and customers.
A big upgrade for our DAM
What do you like best about the product?
Sharing collections with both internal users and external clients and stakeholders has been a huge improvement. It is easy to share and customize the settings for sharing collections, as well as adding to amending existing collections.
What do you dislike about the product?
I wish that folder names were searchable, folder icons had instant thumbnails, and that when you create a new folder, the window would automatically open to that folder for uploading- seems like that would be intuitive but it is not, so you have to re-navigate to the folder to begin uploading images. I also wish that our resource date would automatically reflect the camera data for the date the photo was taken upon ingest.
What problems is the product solving and how is that benefiting you?
Intelligence Bank has helped us manage the sharing of our assets better, for both internal and external users.
Collaborative and customer focussed DAM
What do you like best about the product?
High levels of support and customisation, everything was focussed on what we wanted to achieve with the platform, rather than how we fitted into their product. We had regular weekly calls during implementation meaning a lot of development happened quickly. Project documentation and how-to guides were well put together. The platform is highly intuitive and easy to use. The integration happened seamlessly, we migrated from a very outdated platform and were really worried, but it was all fine. Customer support was always on hand and issues resolved quickly. The DAM is used daily by the business and no issues to speak of.
What do you dislike about the product?
Their main office is based in Australia so scheduling calls was tricky, but no real issue.
What problems is the product solving and how is that benefiting you?
Hosting assets online as a single source of truth, having the ability to remove and replace content with no interruption or broken links for end user. Managing assets ranging from video, to images and documents. Knowing we have consented content. Giving our company to utilise our image library easily and securely.
Extremely user friendly, basically fool proof
What do you like best about the product?
I like the flexibility to tailor the platform to suit our clubs needs. I can easily edit the folders and folder covers to for easy visibility
What do you dislike about the product?
Nothing. So far I have had no issues whatsoever. Its extremely easy to use as I have detailed in the rest of this review
What problems is the product solving and how is that benefiting you?
It’s allowed me to keep all the clubs records in one central location that is easily accessible
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