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Reviews from AWS customer

3 AWS reviews

External reviews

18 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2788386

Centralized sign-on and automation have streamlined onboarding and strengthened authentication

  • December 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for OneLogin are the single sign-on feature, multifactor authentication, and the user provisioning feature that we are using in our organization in real-world scenarios.

We use user provisioning when a new employee joins the organization. OneLogin has made the onboarding process easy and streamlined it significantly through our HR system. Regarding single sign-on, we use it for multiple applications, including project management tools, communication platforms, and development tools.

We are using OneLogin primarily for the sign-on functionality.

What is most valuable?

The best features OneLogin offers are multifactor authentication, single sign-on, and directory synchronization.

The directory synchronization feature for my organization integrates with existing systems. It integrates with another directory system service such as Active Directory and automates the addition of new users or updates to existing ones.

The customizable access policies that OneLogin offers are crucial for our organization. OneLogin has positively impacted my organization by increasing efficiency in user onboarding. The multifactor authentication has enhanced our user experience, as users are no longer using the forgot password option every time. With multifactor authentication, users only need to authenticate once, and with single sign-on, they only need to authenticate one time and then can access other applications.

My impression of the user identity synchronization across directories functionality is that it has made things easier for us. When a user is updated in our primary directory, the synchronization automatically updates the corresponding records in other directories as well. This has reduced the manual workload for our IT team.

What needs improvement?

I would suggest that the user interface could be improved. Everything else is good, including customer support, and dashboard customization would be a great addition.

I do not have any additional improvements needed with OneLogin that I have not already mentioned.

For how long have I used the solution?

I have been using OneLogin for around a month.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin scales with us for our growing startup.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before OneLogin.

How was the initial setup?

We are using SmartFactor Authentication, but right now I cannot provide a review on it because we are still configuring it. The integration of phishing-resistant devices has made a significant impact on authentication processes, but I will say we need more time to justify it fully. We are still implementing it and need more time.

What was our ROI?

I have seen a return on investment so far, and time has been saved on our side. The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated other options such as Okta.

What other advice do I have?

OneLogin is a great platform with minimal improvements needed. I rate OneLogin a nine out of ten. I chose nine for my rating because the user interface could be improved to a ten out of ten. Every other feature, such as single sign-on and multifactor authentication, is excellent. My advice to others looking to use OneLogin is that it is a good platform that you can confidently use. Just be sure to read the documentation correctly before using it. I found this interview valuable.


    reviewer2788380

Single sign-on has simplified access and multi-factor authentication now protects sensitive data

  • December 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been using OneLogin for about a month, and it has been a valuable experience as I have seen it integrate with our existing system and enhance our overall security posture. One of our main use cases is streamlining user access across multiple applications, and the Single Sign-On feature has been a game-changer for us. It simplifies the login process for users, allowing them to access various applications with just one set of credentials. Additionally, we are leveraging Multi-Factor Authentication to add an extra layer of security, which has been crucial given the sensitive nature of the data we handle.

Integrating OneLogin with our existing systems was an interesting process. We primarily focused on a few applications that our users access frequently, including project management tools, internal communication platforms, and customer relationship management systems.

What is most valuable?

One of the standout features of OneLogin for us is definitely user provisioning and de-provisioning. It has made onboarding and offboarding processes much smoother.

The features I would highlight include directory sync, customization options, and Multi-Factor Authentication. First and foremost, the Single Sign-On feature has truly transformed how our team interacts with various applications. By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue. This not only boosts productivity but also minimizes the frustration that comes with remembering numerous passwords. I remember a time when our team was constantly juggling passwords, and it was a source of stress. Now, with SSO, the workflow is much smoother. Multi-Factor Authentication has also enhanced our security posture.

Since implementing OneLogin, the reduction in password requests has been notable, with the Single Sign-On feature driving approximately a 70% reduction in those requests. The seamless end-user experience for signing in and authenticating on applications with OneLogin is remarkable. An end user can access multiple applications with just one set of credentials, which not only saves time but also minimizes the frustration that often comes with handling multiple passwords.

What needs improvement?

The user experience of OneLogin can be improved. The user interface and the integration with third-party applications could use some work, as could enhancing the reporting and analytical features.

I think customer service can be improved along with the user interface and integration.

For how long have I used the solution?

I have been using OneLogin for about a month.

What do I think about the stability of the solution?

OneLogin is stable for us.

What do I think about the scalability of the solution?

OneLogin is a scalable solution for our organization, and we have been able to see new user growth.

How are customer service and support?

We have not used customer support much until now, but when a problem arose, we contacted them and they were responsive and helpful. They were taking a bit more time than ideal.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have not used any other solution before OneLogin. The company is still in development mode, so OneLogin is our first tool.

What was our ROI?

We have saved time with OneLogin, and we are still using it as we continue configuring and determining how useful it is.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was quite good.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated Okta as an alternate solution.

What other advice do I have?

My advice for others looking into using OneLogin is that it is a good product. I recommend using the free trial so that you can explore all of its features before purchasing the full version. I would rate this product an 8 out of 10.


    HatemAly

Adaptive authentication has improved onboarding experiences but still needs broader deployment options

  • December 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I primarily used OneLogin for proof of concept to showcase potential customers its use cases. I tried almost all of the use cases that OneLogin supports, from integrating with directories and target systems to using SAML and providing entitlements. I demonstrated the onboarding cycle as a specific use case to a customer with OneLogin.

What is most valuable?

I use OneLogin's SmartFactor Authentication to adjust authentication flows in real time, and I assess SmartFactor Authentication as very good. It is one of the best tools they created.

SmartFactor Authentication stands out for me because it supports no compromise. Usually, there is either a compromise of user experience for risk or a compromise of risk for user experience. With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher. So it is very good.

My impression of the user identity synchronization across directories functionality in OneLogin is that it is very nice. It is very easy to implement and very easy to use. There is nothing bad about it. The synchronization runs smoothly.

My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very nice.

What needs improvement?

The user experience is very nice, which is why I give OneLogin a rating of seven. It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast. However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern.

There are no other improvements I think are needed for OneLogin.

For how long have I used the solution?

I used OneLogin for around three years, but it was not continuous usage. I conducted several POCs with it.

What do I think about the stability of the solution?

My experience with OneLogin's stability has been positive.

What do I think about the scalability of the solution?

OneLogin's scalability is great in my experience.

How are customer service and support?

I do not have any comments about the customer support.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did not switch to OneLogin from a different solution because I used OneLogin initially.

What was our ROI?

Unfortunately, I do not have any numbers right now regarding whether I have seen a return on investment with OneLogin or any relevant metrics such as time saved, cost reduction, or fewer support tickets.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for OneLogin was very nice.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated other options such as PingFederate. It is very resourceful and very good, but the problem is that it is very complex. For very big enterprises, it is one of the best solutions. It has huge diversity in hosting and deployment options. You can deploy it on-premises, in the cloud, or through other methods. It can provide much stronger customization. However, it is much more difficult to onboard in the enterprise. For smaller enterprises that have standard requirements, OneLogin is much better. It is much more efficient and easier to use.

What other advice do I have?

I have used the adaptive login flows with Vigilance AI, and while I do not remember all of the details, I believe it was a very useful experience. I give OneLogin an overall rating of seven.


    Aryan Priyanish D.

Single sign-on has simplified authentication and now reduces login-related support tickets

  • December 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin revolves around application integration and user authentication. I primarily utilize it to implement Single Sign-On across internal and external applications, which significantly simplifies the login process for users.

I use OneLogin for Single Sign-On with an internal project management tool that our team uses alongside a customer relationship management CRM system. Before integrating OneLogin, users had to remember separate login credentials for each application, which was a hassle and often led to frustration. The process has become much smoother with login pages, authentication, and access granted.

What is most valuable?

The best features OneLogin offers are Single Sign-On, multiple Multi-Factor Authentication, and user provisioning.

Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.

OneLogin has had several positive impacts on my organization in several key areas. Single Sign-On and Multi-Factor Authentication have been beneficial. Additionally, the user authentication has been improved remarkably. Before OneLogin, our team was burdened with managing multiple credentials, but now it is much more efficient.

Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease.

I do utilize Smart Factor Authentication with OneLogin. I find it to be a really valuable feature for balancing security and usability.

What needs improvement?

OneLogin can add more analytics and reporting and integrate with more third-party applications.

For how long have I used the solution?

I have been working in my current field for a year.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin is a good scalable product.

How are customer service and support?

Until now, it is great. I have not used their customer support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not that difficult. I have used it, and while it was a bit tricky for some time, it was manageable.

The setup was good and easy. I am still using the free trial, but I will be purchasing it.

Which other solutions did I evaluate?

Other organizations can use OneLogin, but they can also refer to Okta. I have not used Okta until now, but I am hearing that it is more great than OneLogin.

What other advice do I have?

I am still using OneLogin, so I am still exploring the app and need some more time.

The experience has been smooth and quite positive. My review rating for OneLogin is 8.5 out of 10.


    Shivam Dhang

Centralized access has strengthened security and has reduced password fatigue and support tickets

  • December 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

OneLogin by One Identity is used by our organization for centralized identity and access management for all users. We primarily use it for single sign-on (SSO) to provide access to cloud and on-premises applications in our organization.

When we have multiple environments for our customers, OneLogin by One Identity helps us create policies based on device, network, and role. For example, when an engineer wants to access the Azure portal via SAML SSO, we provide access according to their role. When they need VPN access via RADIUS or LDAP, we grant access based on network requirements.

What is most valuable?

OneLogin by One Identity offers many features, and the multi-factor authentication stands out to me.

The multi-factor authentication feature has helped our company, which is an IT service provider, secure admin and privileged accounts. When our technicians access client systems remotely, we need to provide them with secure and privileged account access. It has improved our compliance by allowing us to meet client requirements for MFA on all sensitive systems, providing safe login from any location or device.

Another feature that we find interesting is the audit logs and reporting, which has helped us track who, where, and how users logged into the system.

Using OneLogin by One Identity has positively impacted our organization. We are able to comply with client compliance requirements and have managed to reduce takeover time risk. Even if a password is stolen, an attacker cannot log in without second-factor authentication, making it more secure.

Since we started using OneLogin by One Identity, we have noticed a decrease in security events, stolen passwords, and non-compliance adherence issues.

What needs improvement?

OneLogin by One Identity needs better support for legacy or non-SAML applications, such as easier integration for customers still on on-premises applications. Additionally, service accounts, API keys, and machine identity need rotation, auditing, and automated provisioning.

It should also include device posture checks and provide risk scoring.

For how long have I used the solution?

We have been using OneLogin by One Identity for as long as two years.

What do I think about the stability of the solution?

OneLogin by One Identity has been stable in our experience. We have had some issues, but there has been no major downtime, and customer service and the vendor have resolved those issues quickly.

What do I think about the scalability of the solution?

OneLogin by One Identity's scalability has been great. Currently, we are scaling it to our other lines of business after first evaluating it on one of our testing LOBs and then implementing it for two more LOBs. We now plan to go globally. The process is quite easy, and we have not made any major changes to our existing network, confirming it is scalable and good for both small and big enterprises.

How are customer service and support?

The customer support for OneLogin by One Identity is good, but they need more training.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OneLogin by One Identity, we were using Okta.

We decided to switch from Okta to OneLogin by One Identity because Okta required heavy on-premises maintenance and frequent patching and had limited MFA options. We could not create adaptive policies, which was the main reason for our switch. OneLogin provides cloud-native SSO, automated provisioning, stronger MFA, and easier multi-tenant management, making it more efficient for an IT-based service company like ours.

What was our ROI?

I have seen a return on investment from OneLogin by One Identity. It has saved our time due to automated provisioning and SSO login, reducing manual account work and increasing productivity. Our IT team is working on fewer tickets, enabling them to focus on more priority issues. It has also saved costs due to fewer security incidents requiring fewer IT personnel.

Which other solutions did I evaluate?

Before choosing OneLogin by One Identity, we evaluated other options, including Microsoft AD FS.

What other advice do I have?

OneLogin by One Identity provides a seamless experience for users when they sign in and access the applications they need. It is easy for all users, who can access applications with one login, reducing password fatigue. There is a risk-based challenge for only unusual logins, balancing security and convenience. We have seen fewer support tickets due to the self-service password reset and automated provisioning, reducing our IT burden. Overall, it is easy for users, secure, and very efficient.

Regarding pricing, I do not know much, but I have heard from our sales team that the licensing for OneLogin by One Identity is moderate compared to other vendors.

My advice to others looking into using OneLogin by One Identity is that they should proceed with it. It is cost-efficient and provides more features for the cost compared to other vendors available in the market. It reduces our time to go live, and we have not made any changes to our existing network. OneLogin's heterogeneous support for various security vendors is excellent, and we can reduce our IT support security tickets. I would advise peers planning to purchase this solution to proceed without hesitation. I would rate this product an eight out of ten.


    ishu patil

Centralized access has simplified logins and has strengthened security for all applications

  • December 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

OneLogin by One Identity is used primarily for Single Sign-on (SSO) and Multi-Factor Authentication (MFA), along with the admin dashboard. In daily work, OneLogin manages all app logins in one place, and the multi-factor authentication provides extra security, making it the best security for applications. The team can easily add or remove users whenever needed, and the admin dashboard, which manages everything from one screen, is very important since there is no need to switch from one place to another.

What is most valuable?

OneLogin by One Identity offers a good security system, an impressive dashboard, and a very helpful Single Sign-on feature from a user point of view.

The dashboard stands out because SSO has increased the login system; when logging into one app, it automatically logs into another app, such as the HR management app and user management app, which emphasizes the importance of SSO management being very helpful.

OneLogin by One Identity has positively impacted the organization because an auth system for all logins was needed. Before implementing it, people had too many passwords that were very hard to manage. OneLogin helps control that access in one place.

The improvements noticed include that the login is quick, reliable, and users rarely face problems with the login system, leading to fewer login-related tickets that are now negligible.

What needs improvement?

OneLogin by One Identity can be improved in that the UI feels more complex for a new user when setting things up, requiring documentation to be searched.

Needed improvements include that some parts of the UI look old, and the report and analytics could be more detailed. Integrations with other tools would also help a lot.

For how long have I used the solution?

OneLogin by One Identity has been in use for about six months.

What do I think about the stability of the solution?

OneLogin by One Identity is very stable, with many functions that have helped a lot with its stability.

What do I think about the scalability of the solution?

OneLogin by One Identity has very high scalability. While the teams sometimes faced scalability issues previously, they are not facing any now, and the scalability meets expectations.

How are customer service and support?

Customer support is very fast. When documentation was needed, the response came within about ten minutes, which is greatly appreciated.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

OneLogin by One Identity was the first solution implemented because before it, there were too many passwords that were very hard to manage.

How was the initial setup?

The experience with pricing, setup cost, and licensing is that pricing is acceptable, the setup cost is acceptable, and licensing is reliable. However, the UI is not up to the mark.

What about the implementation team?

OneLogin by One Identity was purchased through the AWS Marketplace, as it was recommended by a boss who found OneLogin very helpful after testing and implementing it.

What was our ROI?

OneLogin by One Identity has delivered a return on investment since it saves employees by managing hundreds of users' logins in one place instead of requiring multiple employees, allowing the organization to move and grow faster.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing is that pricing is acceptable, the setup cost is acceptable, and licensing is reliable. However, the UI is not up to the mark.

Which other solutions did I evaluate?

OneLogin by One Identity is believed to be the best solution and cannot suggest anything else.

What other advice do I have?

For others looking into using OneLogin by One Identity, it is recommended to read the terms and conditions and documentation carefully since the setup is complex but manageable with the right guidance.

OneLogin by One Identity is a good solution, and many companies should implement it as it manages login usernames and passwords very quickly and reliably. The review rating for this product is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Vaibhav Patil

Single sign-on has simplified daily logins and now secures all our marketing workflows

  • December 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password headaches. As a marketing analyst, I use tons of platforms every day: Google Analytics, Meta Ads, HubSpot, Semrush, and LinkedIn. Normally, each tool requires a different password, a different login, and a different permission level. It becomes a total mess. OneLogin by One Identity solves exactly this.

What is most valuable?

OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help.

I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns.

One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces.

Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient.

Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.

What needs improvement?

OneLogin by One Identity is strong, but there is room to improve. The interface could be more modern and intuitive, especially for non-technical users. Mobile login flows sometimes feel slower than desktop, and deeper integration with niche SaaS tools would make it even smoother for marketing and sales teams. More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster. Overall, it's great, but a cleaner UI, richer integrations, and a quicker mobile experience would make it even better.

For how long have I used the solution?

I have been using OneLogin by One Identity for the past two years.

What do I think about the stability of the solution?

OneLogin by One Identity is stable and secure for our team.

What do I think about the scalability of the solution?

OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.

How are customer service and support?

Customer support for OneLogin by One Identity was great. They were helpful and responsive. They explained all our doubts clearly.

How would you rate customer service and support?

Negative

What was our ROI?

OneLogin by One Identity delivered a clear ROI by saving time, reducing IT workload, and strengthening security. Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent. New hires become productive faster, and security incidents drop because access is consistent and controlled.

What's my experience with pricing, setup cost, and licensing?

OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.

What other advice do I have?

If you are considering OneLogin by One Identity, my advice is simple: Plan your rollout carefully and start with the basics. Integrate your core apps first, connect HR as the source of truth, and use SSO plus MFA right away. You'll see instant value. I would rate this product a 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    dishantsingh

Single sign-on has simplified secure role-based access and improves our daily user workflows

  • December 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin by One Identity involves single sign-on, multifactor authorization, and role-based access.

For example, we have an email platform called DID Mail where we use single sign-on from OneLogin by One Identity to authenticate our users and use that same authentication on our different platforms such as virtual info and different mail platforms.

The important thing we use about OneLogin by One Identity is role-based access, where our employees sign up and can see a different interface on the same platform according to their roles.

What is most valuable?

In my opinion, the best feature OneLogin by One Identity offers is the single sign-on feature, which works seamlessly while integrating with any languages, allowing our developers to integrate with most of our platforms easily.

Security is a good aspect of OneLogin by One Identity, and our user experience is also good and mostly positive.

OneLogin by One Identity has positively impacted our organization by improving our user experience. The user experience has improved as it has saved us time, especially because the session-based login is beneficial. A user logs in for the first time and does not have to log in every single time.

What needs improvement?

OneLogin by One Identity can be improved by implementing good user interfaces or different kinds of user interfaces, which might help our users navigate much faster.

They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.

For how long have I used the solution?

I have been using OneLogin by One Identity for about five to eight months.

What do I think about the stability of the solution?

OneLogin by One Identity is mostly stable.

What do I think about the scalability of the solution?

OneLogin by One Identity's scalability is mainly automatic, so we do not have to do much. We just contact the vendor to inform them about our number of users if it increases drastically.

How are customer service and support?

Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.

Customer support is fast, but they sometimes have a high response time, such as five to ten hours, which can be problematic.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, I used CyberArk Identity, and we switched because of the pricing. The main reason for switching was the pricing and the complexity of their admin user interface.

What was our ROI?

We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.

Which other solutions did I evaluate?

Before choosing OneLogin by One Identity, we evaluated other options including Okta and different platforms, but we found that OneLogin by One Identity is overall better than Okta.

What other advice do I have?

My advice to others looking into using OneLogin by One Identity is that if you need better security, user interface, and a faster user experience, it is the way to go, although the support system lacks at times.

They can improve their support and reduce the price. I would rate this product an eight out of ten.


    Rizwan A.

All In One Solution for your Identity and Access Management

  • November 17, 2024
  • Review provided by G2

What do you like best about the product?
One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to use interface and has decent support.
What do you dislike about the product?
Legacy OpenLdap directory integration not working.
What problems is the product solving and how is that benefiting you?
It allows us to Centralise user management and also help us in setting up security policies at endpoint


    Justin Dow

Efficient user onboarding with single sign on but needs stability improvements

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

How has it helped my organization?

OneLogin by One Identity helps us onboard new users really quickly and get everything up to speed super fast. It has helped free up about half of our time through its automation features.

What is most valuable?

The directory integration and SCIM provisioning are probably the best features compared to competitors. These are the two things I have found to be most valuable.

What needs improvement?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would be beneficial.

For how long have I used the solution?

I have been using OneLogin by One Identity for about three and a half years.

What do I think about the stability of the solution?

The stability has been an issue, with some outages lasting several hours, which impacts our work.

What do I think about the scalability of the solution?

It's pretty scalable. We know it can handle up to maybe two hundred thousand users, and there's no limit on the number of applications we can integrate. Overall, it is very scalable.

How are customer service and support?

The quality of support is okay. It's not great, but it's not worse than other companies.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In other jobs, I've used Okta and Auth0.

How was the initial setup?

The initial set up was probably easy since the company was using it before I started working here.

What other advice do I have?

I'd rate the solution seven out of ten.