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OneLogin Workforce Identity

One Identity | 1

Reviews from AWS customer

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External reviews

12 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rizwan A.

All In One Solution for your Identity and Access Management

  • November 17, 2024
  • Review provided by G2

What do you like best about the product?
One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to use interface and has decent support.
What do you dislike about the product?
Legacy OpenLdap directory integration not working.
What problems is the product solving and how is that benefiting you?
It allows us to Centralise user management and also help us in setting up security policies at endpoint


    Justin Dow

Efficient user onboarding with single sign on but needs stability improvements

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

How has it helped my organization?

OneLogin by One Identity helps us onboard new users really quickly and get everything up to speed super fast. It has helped free up about half of our time through its automation features.

What is most valuable?

The directory integration and SCIM provisioning are probably the best features compared to competitors. These are the two things I have found to be most valuable.

What needs improvement?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would be beneficial.

For how long have I used the solution?

I have been using OneLogin by One Identity for about three and a half years.

What do I think about the stability of the solution?

The stability has been an issue, with some outages lasting several hours, which impacts our work.

What do I think about the scalability of the solution?

It's pretty scalable. We know it can handle up to maybe two hundred thousand users, and there's no limit on the number of applications we can integrate. Overall, it is very scalable.

How are customer service and support?

The quality of support is okay. It's not great, but it's not worse than other companies.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In other jobs, I've used Okta and Auth0.

How was the initial setup?

The initial set up was probably easy since the company was using it before I started working here.

What other advice do I have?

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Hospital & Health Care

Our Org Identities are safe and secure!!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Most of the features are out of the box and esay to implement and manage. OI sdks integrates with any given apps. scalable
What do you dislike about the product?
more refined logs reporting on dashboard
What problems is the product solving and how is that benefiting you?
we have many staff internal external and and maging these identites and related application becomes difficult and compelx and we have integrated with our HR system being souce of truth. we have crreated RBC meaning based on the dept and roles access given to so and so applications\permissions.
due to this less dependency on IT teams and all access ready as soon as user joins same when user is removed from hr system all access is revoked autoamatically


    Meraj Q.

One identity for IAM is one of few tools which is leader in market

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, all access related to identity in 1 place in a tree like structure, can manage all application access from 1 page
What do you dislike about the product?
The Graphical user interface can be more user friendly, currently it's a little complicated for beginners but as and how you use it, one will get used to it
What problems is the product solving and how is that benefiting you?
Managing access for users on different applications, SOD management, managing roles entitlements, account creation, movers, leavers.
All of the above activities can be automated using One identity,
It not just saves time and manual efforts but also decreases chances of human error


    Maria-Lopez

Provides a unified platform, improves efficiency, and saves us time

  • February 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access all my frequently used applications, like our CRM, Greenhouse for recruiting, Jira for ticketing, Workday for HR, Tableau for data visualization, and even Slack. It's a one-stop shop for everything I need!

How has it helped my organization?

The main benefit of OneLogin is its centralized design, offering easy access to everything in one place.

All of our employees use OneLogin daily to log into their applications.

OneLogin offers a centralized platform for managing access across our entire organization, which is crucial for cybersecurity. It provides robust security features that give me peace of mind, knowing that data transfers are highly secure and unauthorized access to our databases is extremely unlikely.

The single pane of glass enables collaborative work between holistic IT and security.

OneLogin has helped our IT team significantly improve their efficiency by creating a centralized platform. This eliminates the need to access information from multiple portals, saving over 50 percent of their time.

OneLogin has improved the user experience when working remotely.

OneLogin has helped increase productivity.  

What is most valuable?

OneLogin is efficient. The fact that I'm able to just have one go-to place where I can access everything in one area, so that's convenient.

What needs improvement?

I'd like it to have a customization section that displays the company's offerings, categorized by different topics. Ideally, there would be a user-friendly feature at the top allowing individuals to pick and choose the topics they're interested in, essentially creating a personalized experience.

For how long have I used the solution?

I have been using OneLogin by One Identity for over four years.

What do I think about the stability of the solution?

OneLogin has been stable.

What do I think about the scalability of the solution?

The scalability is good, and we're currently migrating our customer relationship management system from Salesforce to different software. Fortunately, OneLogin hasn't been involved in any data transfer, so I don't anticipate any hiccups or obstacles in that regard.

What other advice do I have?

I rate OneLogin a ten out of ten.

OneLogin does not require maintenance.

With a good IT team, OneLogin works smoothly and it is self-explanatory. 

Which deployment model are you using for this solution?

Private Cloud


    reviewer2339421

Integrated well and had a single pane of glass, but downtime and pricing were issues for us

  • January 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We used single sign-on, multifactor authentication, lifecycle management, and connectors.

How has it helped my organization?

When we rolled it out, adoption was very quick. We migrated our email and other things to OneLogin, so adoption was very quick. The gateway became OneLogin, so if you wanted to get your email or anything else, you had to go through OneLogin to get it. It was quick and easy once we turned things on. Even the engineer who assisted us was very helpful. Once we turned it on, the users seamlessly started using OneLogin. They were redirected every time from others, and that ensured that there were no loopholes in what we were implementing.

We had a single pane of glass for access management across the organization, but the caveat is that for managing users provisioning and deprovisioning, apps have to support that feature. This single pane of glass was very important because we eliminated ghost accounts that were not being used. We had no idea about them. After implementing OneLogin, when a user left, the deletion used to happen everywhere, so the licensing cost and all those things came down. Audit logs came in one place, so we had all the control. That improved our visibility a lot.

The single pane of glass for access management enabled collaborative work between IT and Security. It simplified a lot of information for Security, and for IT, it simplified their setup process. For example, they would set up automatic provisions for emails, security training, etc. They would then just set up the user on OneLogin, and automatic provisioning would be done for them. When a user left, the user was removed automatically. That cleaned up things for us and improved processes.

OneLogin 100% helped to free up time for our IT team. The main work we did was setting up automatic provisioning. We reduced our time from five to ten minutes in creating a user to doing it in an instance. For example, creating a user and assigning it on OneLogin to a department, such as IT, automatically moved them to groups and email groups on Gmail. That was no longer manual. They were just writing out the information that was given, and in the backend, it got mapped correctly to what was needed. That saved time for us.

OneLogin enabled us to securely manage a growing user base or more applications with a smaller IT staff. After implementing OneLogin, we just had to work on one main platform. We did not fully need administrators for other systems.

We worked in a hybrid environment. Because OneLogin was available everywhere, it improved the user experience when working remotely. It was a secure way to get to applications. They went through the OneLogin system to get to their apps. However, when everything is under a single pane of glass, there is a risk. If one user gets breached, we have a problem there. For example, I am an administrator, and my account can be breached. The mitigation would be setting up MFA. We needed to put such checks and balances.

What is most valuable?

The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution. The single sign-on worked very well. Lifecycle management was a big feature for us because we just had to provision in one place for the supported apps and everything else that we needed. It worked well in our case.

What needs improvement?

One issue was related to the downtime. They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us. In those moments, people did not want to hear about a single pane of glass. We did try to solve it, but it caused issues. Their uptime is 97% or 98%, but most companies prefer 99.9% uptime.

For how long have I used the solution?

We have had it for about a year.

What do I think about the stability of the solution?

It is very good when it is up. When it was down, they would give us notice, but sometimes, the platforms would not open, and sometimes the connections would not complete. When we clicked on a connector, it sometimes took a lot of time to get through to the network. Those issues were there.

What do I think about the scalability of the solution?

We started with 500 users and went to 1,500 users with no changes needed. It worked out well in that sense. Our organization has only 1,500 people. It is not too big.

How are customer service and support?

When we were deploying, we had a dedicated engineer, and I used to talk to that person directly. That was very helpful. Once we moved to ticketing, the support was a bit slower. When we had issues, we created a ticket, and there was a lot of back and forth. The times when there was no availability or there was downtime were not acceptable. Those are the main issues for us.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were not using any other solution.

How was the initial setup?

In terms of the deployment model, it is not on-premises, but it connects to Active Directory. In our use case, we did not have Active Directory. Our setup was fully on the cloud. They connected it to our core systems. Our HRMS system and our email system were the main systems we wanted to connect OneLogin with.

The initial setup was very easy. With API keys, we could add the users with one click from the Gmail system. It was very simple for us to get that going. 

It took us a couple of weeks. OneLogin is good if there is a connector, but we did not get enough connectors from them. For example, we did not have a connector for our ERP. When we did not have a connector, we ended up building it because we were a software company. That delayed things for us.

What about the implementation team?

We used OneLogin's implementation services. We had one person for its implementation.

In terms of maintenance, once we set it up, it was good to go. 

What's my experience with pricing, setup cost, and licensing?

It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high. Also, it was communicated to them. We did not expect a jump of over 100%. That became an issue, and then we had to go through a lot of negotiations, but in the end, it was not feasible for us.

Which other solutions did I evaluate?

We tested Okta and JumpCloud. We found OneLogin to be the best because of pricing as well. 

In terms of features, OneLogin was pretty much the same as Okta. Okta was the leading one that we were looking at. One thing that we wanted in OneLogin, but it was there in JumpCloud, was device access. We wanted device access. We wanted to be able to log into machines through OneLogin.

What other advice do I have?

To those evaluating this solution, I would advise making sure that what they need out of the box is there. For example, our ERP's connector was not there, so we lost a lot of time trying to get that done. We had to go back and forth with them.

OneLogin has a feature called mapping. If mappings go wrong, the application can destroy a lot of things. For example, if you have a mapping that allows you to delete users automatically, and you make any change to that, it can go and delete. It can delete users in the live environment, such as Gmail. Because it is automated, it automatically starts removing users. It happened to us because there was no test environment. We did get one, but such things caused a lot of issues.

Overall, I would rate OneLogin a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Ben Ruset

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

  • January 19, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use it to deliver single sign-on services for both our company employees and our customers.

How has it helped my organization?

The main advantage is its ease of use for everyday users. Additionally, it simplifies user access management by offering a centralized platform for overseeing user accounts and third-party applications, which greatly benefits my team.

The adoption rate of OneLogin within our organization is at 100% since it's mandatory for everyone to use. During the rollout phase, there was unanimous approval and no resistance from any team members.

It serves as a vital tool for access management across our organization by offering a centralized platform. While we don't directly manage user accounts within OneLogin, they are synced from our Active Directory. Therefore, OneLogin primarily functions as a single interface for administering applications that utilize it for authentication.

OneLogin has been instrumental in freeing up time for our IT team to focus on other tasks. Previously, when onboarding a new user, we had to manually create accounts in multiple applications. However, with OneLogin, we create the account in our Active Directory, which automatically syncs to OneLogin and creates accounts in other applications. Similarly, when offboarding a user, we disable the account in OneLogin, and access to all other resources is automatically revoked. This streamlined process has significantly reduced the time required to manage user accounts. Previously, manual account creation across various platforms would take at least half an hour, whereas now it's down to just five or ten minutes.

It has empowered us to effectively manage an expanding user base and an increasing number of applications, all with a smaller IT team.

The implementation of OneLogin didn't significantly impact our user experience while working remotely. We adopted OneLogin during the transition to a remote work environment at the onset of the pandemic.

It contributed to cost savings for our organization by streamlining time-sensitive processes and boosting productivity, particularly for our IT staff. While we may not have a precise quantification in terms of monetary value, the time saved allows our team to focus on other tasks. As a relatively small organization, we don't require a dedicated Identity Manager, and OneLogin effectively serves our needs in this regard.

What is most valuable?

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly.
The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users.

One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

What needs improvement?

There was a minor outage a few months ago that caused some inconvenience. OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers. While it hasn't caused significant issues, improvements in its functionality would likely lead to wider implementation within our organization.

For how long have I used the solution?

We have been working with it for three years.

What do I think about the stability of the solution?

In terms of stability, there was a downtime incident that impacted all of OneLogin's customers a few months ago, which was frustrating as it occurred during prime business hours and lasted for a couple of hours. Fortunately, the impact on us wasn't severe because our applications are configured in a way that once users sign in and authenticate through OneLogin, they typically don't need to go through OneLogin on a daily basis to access those apps again. As a result, many of our users may not have even noticed the downtime.

What do I think about the scalability of the solution?

OneLogin has the capability to scale infinitely, although our organization's needs are quite basic. We haven't been utilizing a vast array of features or configuring hundreds of applications with it. Therefore, I don't anticipate encountering any limitations with the services that OneLogin can provide us.

How are customer service and support?

I've found that when I open a support case, I typically receive a response within a few hours, and the support team has consistently provided prompt assistance. Even when investigating issues like examining internal logs for failures, they've been able to help me swiftly. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is quite straightforward. Any issues I encountered were promptly resolved with the help of the support team.

What about the implementation team?

I managed the deployment independently and had it operational within a day or two, although some configuration and feature familiarization took about a month from starting the trial to getting the quote approved for purchase. In terms of maintenance, whenever an application changes or a new one is added, we configure it within OneLogin. So far, we haven't experienced any issues such as applications failing or directory syncing problems due to configuration changes.

What's my experience with pricing, setup cost, and licensing?

While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable. We renew it annually.

Which other solutions did I evaluate?

Before deciding on OneLogin, I evaluated JumpCloud and Okta. However, I found that the features in JumpCloud weren't as developed as those in OneLogin. Additionally, my experience with Okta's sales team was less than satisfactory in terms of configuring a trial and support. In contrast, the sales representatives at OneLogin were highly proactive and went above and beyond to assist us and earn our business.

What other advice do I have?

For new users, I would recommend having someone knowledgeable about their internal directory and authentication systems. It's crucial to ensure that their systems are well-maintained and free from technical debt or complexity. The effectiveness of their OneLogin implementation will ultimately depend on the quality of their internal directory setup. Overall, I would rate it ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Martin Sirotnak

We can streamline how we manage user accounts, which saves us a lot of time and simplifies our tasks

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our goal was to eliminate our on-site Active Directory and legacy Windows infrastructure since we operate solely on Macs. We considered two options: one that precisely aligned with our needs, and another that functioned more like a public solution. Ultimately, I chose OneLogin due to its enterprise-grade features and the professionalism of its representatives. It provided a seamless transition to the cloud, consolidating all our access needs onto a single platform.

How has it helped my organization?

Since implementing OneLogin, managing user accounts has become significantly streamlined. We no longer need to create and delete four separate accounts for each new user – a major advantage for an international school like ours, where student and staff turnover can be dramatic. In August, we might see 50 new students, while 30 may leave in October. Managing individual accounts across every platform was time-consuming, hindering our ability to improve workflows and automate processes. OneLogin simplifies this task, making user management faster, easier, and significantly more productive.

Many users forget their passwords, especially after an extended break like a three-day weekend. This leads to frequent password resets in less tech-savvy organizations. To simplify this process, we rely on OneLogin. With a single password reset, users can regain access to all their applications, making it significantly easier for them. Initially, there was some resistance from IT staff, but the convenience of one password won them over. Now, with macOS's desktop Single Sign-On, we're leveraging OneLogin even further. We use it to authenticate users to the radio server, lab machines, and shared workstations, and the upcoming Mac desktop SSO will streamline direct logins to individual Macs as well.

OneLogin provides a single pane of glass for most of our needs. It functions like a dashboard, giving me all the key metrics I need to see, such as the number of logins attempted and the number of failures. This allows me to quickly identify trends, like increased failures during holidays, and understand the reason behind them. Additionally, OneLogin offers the potential to integrate more frequently used apps and generate valuable reports. While it doesn't provide complete visibility due to the inherent privacy features of Macs, it covers the majority of our login activity. For deeper insights and troubleshooting Mac-specific login issues, I do need to utilize the Mac management tools directly.

The single pane of access management facilitates collaboration between IT and security, even when, as in my case, those roles are combined. The granular control allows us to tailor user access to the system's functionalities based on the specific needs and workloads of both IT and security personnel, enabling the creation of different user groups with varying levels of access.

OneLogin has saved us a tremendous amount of time, especially in account management. Creating and deleting accounts no longer eats up half my day. I used to spend countless hours on the phone and manually handling these tasks, but now it's a breeze. The workload has drastically reduced, and the process is incredibly streamlined. I simply create a user, and everything else takes care of itself automatically, from licensing to configuration. It's that simple!

During the COVID pandemic, we had a surge in remote workers. Provisioning accounts for essential tools like Teams became cumbersome. To streamline the process, we started to implement automation for Office 365 through OneLogin. This automatically created accounts in Azure, eliminating the need for manual account creation. Onboarding new users into various applications became quick and efficient. Instead of assigning licenses individually, a single organizational setup granted licenses to all 650 users instantly. This streamlined approach saved us considerable time and effort.

As a non-profit organization, our focus isn't on generating or saving money for ourselves. However, in terms of regular expenditures, including capital expenditures, we've seen significant cost reductions since switching to OneLogin. This is primarily due to eliminating our former Windows infrastructure, including legacy servers and associated maintenance requirements. We no longer need to hold spare parts on-site or staff a large IT department to manage and operate these systems. Overall, OneLogin has contributed to substantial year-over-year savings within our budget.

What is most valuable?

OneLogin's ease of use is a game-changer. No need for a dedicated team – a single person can manage everything effortlessly. It streamlines account creation across diverse systems, a godsend for small teams like ours. Back then, we were just two; now, we're four. Setting up accounts for 600 students across seven or eight platforms used to be a slog. But with OneLogin, it's a breeze. Just configure a few connectors and bam, everything hums along smoothly.

Simplicity is the most valuable part of OneLogin. It is easy to use. The documentation is well done and the integration with other applications is simple.

What needs improvement?

While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations. Firstly, the feature lacked day-one support for new macOS versions, forcing me to postpone system updates until OneLogin released a compatible update. Additionally, our adoption of Jump Pro for mobile device management necessitated the use of their native Jump Connect product for broader access management, rendering the OneLogin desktop feature redundant.

We're using Meraki, and even though the OneLogin integration works fine, it doesn't pass one specific tag that Meraki just ignores. I've been back and forth with both Meraki and OneLogin support trying to figure it out, but they keep blaming each other.

For how long have I used the solution?

We have been using OneLogin for almost four years.

What do I think about the stability of the solution?

I would rate the stability of OneLogin a ten out of ten. We are in the EU region and we have not had any stability problems the entire time we have been using it.

What do I think about the scalability of the solution?

OneLogin is cloud-based and super easy to scale and streamline. I would rate the scalability a ten out of ten.

How are customer service and support?

Since implementing OneLogin, I have only required technical support four times. The solution is well documented and we can find answers ourselves for the most part, but for the times I have used their support, they have been good.

How would you rate customer service and support?

Positive

How was the initial setup?

Our OneLogin account manager, along with a couple of their technicians, assisted us with the initial setup. We handled the basic configuration ourselves to our specifications. However, for some specific use cases and unique requirements that necessitated process automation, we enlisted their expertise. I also have a good understanding of the custom connectors, and we're comfortable managing those on our own. After that initial collaboration, I didn't require much further assistance. The remaining configuration steps are well-documented and straightforward.

After approval and the initial calls, the deployment took less than 24 hours to complete.

The deployment involved one person from our organization and two people from OneLogin.

What was our ROI?

We've seen a significant return on investment in terms of the time OneLogin has saved us. It has streamlined our workflow, making it much simpler and more efficient. This allows us to focus on other projects and priorities, knowing that OneLogin is handling account deletion and suspension automatically. By automatically suspending or deleting accounts when users are removed, OneLogin helps us maintain top-notch security and stay within our security margins.

What's my experience with pricing, setup cost, and licensing?

OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers. While we secured a favorable deal at implementation, I'm unsure if their pricing structure has changed since then. Fortunately, our long-term license ensures price stability, as our recent three-year renewal at the same cost confirms. I understand, however, that pricing for more traditional businesses or large enterprises might differ.

Which other solutions did I evaluate?

We also considered JumpCloud, as it offered some Mac management features alongside its core functionality. However, compared to OneLogin, the solution was still in its early stages of development.

What other advice do I have?

I'd rate OneLogin by One Identity an eight out of ten. It wasn't on my radar before I joined this organization, but I championed its implementation, and even looking back five years later, I stand by that decision. It's a major time-saver and convenience enhancer for everyone here. The workflow is intuitive and accessible and rarely requires support intervention for basic tasks, which makes us all much more efficient.

OneLogin is deployed in one location. We are a K12 school with everything from young kids to high school students. It is one building with multiple divisions with 650 users. We have two people in IT with full access to OneLogin and two people with limited access to reset passwords.

Maintenance is minimal. Our main responsibility is to ensure application tokens like those for Office remain authenticated. Otherwise, provisioning will halt. This is solely on us; OneLogin isn't responsible for token management. Last year's dashboard update was primarily aesthetic. While the new interface is attractive, it offers minimal functionality. It simply displays the main provisioning screen, which fulfills their basic requirement. Essentially, OneLogin's end is covered, leaving the onus of maintaining app connections squarely on us.

While I recommend OneLogin, it's essential to proceed with caution. Make sure it aligns with your specific needs. Due to its extensive feature set and constant updates, OneLogin can be overwhelming, especially for users who lack a clear vision of their desired outcomes. Simpler, more limited products might be better suited for such scenarios, as they avoid information overload while offering focused functionality.

Which deployment model are you using for this solution?

Public Cloud


    FlavioSantos

Helps save money and time and provides excellent technical support

  • August 30, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution allows the user to search logs based on a specific time. It is the main feature.

What needs improvement?

The tool must be made more robust.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the scalability of the solution?

The product is scalable.

What about the implementation team?

The solution requires maintenance. One person is enough to maintain it.

What's my experience with pricing, setup cost, and licensing?

The price of the product is okay.

What other advice do I have?

The adoption rate of the solution in our organization is good. There are no big challenges. I restrict access to just one interface. We only use one application. There’s no interaction between the product and other applications in the environment.

In one year, the product has helped to free up almost a month’s time for our IT team. The solution works okay. There was no problem with the user experience when working remotely. The solution has helped our organization to save money.

We use one account for managing the systems. We improve law enforcement using the application. The legal department requires some information from this application, and we provide it to them. I maintain the servers. I work in DevOps.

Overall, I rate the product a nine out of ten.


    Computer & Network Security

One Identity Manager

  • September 15, 2021
  • Review provided by G2

What do you like best about the product?
Easy and comparatively quick to implement if we compare it with other Identity Management Solution
Good variety of out of the box connectors for famous products (AD, Exchange, Oracle, SAP, etc)
What do you dislike about the product?
Product documentation is not very detailed for some modules (Large space of improvement)
Web portal customization is not very simple
What problems is the product solving and how is that benefiting you?
Onboarding time of new workers in an organization (by automated provisioning and RBAC)
Reduction in IT and Service desk costs (by automated provisioning)
Improved security and compliance (by segregation of duties)
Detection of unwanted access (by periodic attestations)