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Short Learning Curve
What do you like best about the product?
I really enjoyed implementing this platform into my firm. I had it up and running in a few hours with the help of customer support. I don't use all of the features that PandaDoc offers but I can see where many of them would be helpful. Due to how easy it is to use I find myself using it every month.
What do you dislike about the product?
I wish PandaDoc would provide more information regarding upcoming changes.
What problems is the product solving and how is that benefiting you?
Collecting signatures on engagement letters.
Panda Doc Review
What do you like best about the product?
It is an easy to use platform and comes with premade contract templates.
What do you dislike about the product?
It is not very mobile friendly especially when you need to make customizations to their inbuilt templates.
What problems is the product solving and how is that benefiting you?
It enables me to sign documents electronically.
It saves me time because I can create templates or customize existing and then reuse them for different clients.
It saves me time because I can create templates or customize existing and then reuse them for different clients.
Fast, effective and reliable
What do you like best about the product?
Traceability of signatures and ease of use
What do you dislike about the product?
It does not automatically follow up on outstanding signatures
What problems is the product solving and how is that benefiting you?
Traceability of E signatures and Contract Management
Great software for sending contracts
What do you like best about the product?
I have used PandaDoc for many years. It's a great software for sending contracts to clients. The signing process is professional, easy to use and functional. I also like that my client and I both get verified signature pages confirming the authenticity of the signing.
What do you dislike about the product?
PandaDoc has been free to use for my simple, occasional purposes but now they charged a hefty amount for what I need in sending sporadic contracts to multiple signers. I wish there were a more affordable option for someone who does not use the service much.
What problems is the product solving and how is that benefiting you?
Providing a more verified way of signing a contract
Quotes on PandaDoc work great
What do you like best about the product?
We have been using quotes on PandaDoc for about 9 months now and we are extremely happy with them. I had a few suggestions that I already gave to one of your product owners on a call some time back, so it will be great to see them live at some point
What do you dislike about the product?
Inability to mass-accept quotes
Have more information about the quote inside the "Inbox" view
Have more information about the quote inside the "Inbox" view
What problems is the product solving and how is that benefiting you?
The quote builder is a better solution than what HubSpot has in place with quotes.
Easy to use
What do you like best about the product?
Easy to use, professional look. Easy to send
What do you dislike about the product?
I have not found a reason to dislike Panda
What problems is the product solving and how is that benefiting you?
Sending quotes and order with ease and traceability
Gets the job done
What do you like best about the product?
Simplicity
Availability of workgroups
Customizable permissions
Availability of workgroups
Customizable permissions
What do you dislike about the product?
Inconsistent
Lacks functions compared to Docusign
Support is only available after business hours
Template migration was lacking attention to detail/missing templates
Lacks functions compared to Docusign
Support is only available after business hours
Template migration was lacking attention to detail/missing templates
What problems is the product solving and how is that benefiting you?
Giving us the ability to esign docs
Pandadoc's customer service is extremely poor
What do you like best about the product?
The system is quite good, but the people behind it have messed it up in the meantime
What do you dislike about the product?
Pandadoc's customer service is extremely poor, you constantly experience incompetent ticket ping pong - now, unfortunately, after a few years we also have to part with PandaDoc.
We are now being forced to switch from the Business tariff to the extremely expensive Enterprise tariff for a small add-on that was previously chargeable (Advanced Quotes), as the great experts have decided that they no longer want to offer this small add-on for individual bookings.
We are EXTREMELY DISAPPOINTED, unfortunately the service has deteriorated but as always the price has almost doubled. Sad.
We are now being forced to switch from the Business tariff to the extremely expensive Enterprise tariff for a small add-on that was previously chargeable (Advanced Quotes), as the great experts have decided that they no longer want to offer this small add-on for individual bookings.
We are EXTREMELY DISAPPOINTED, unfortunately the service has deteriorated but as always the price has almost doubled. Sad.
What problems is the product solving and how is that benefiting you?
PandaDoc has helped streamline our document workflows, especially when it comes to creating, sending, and tracking proposals and contracts.
PandaDoc is everything we need and easy to use
What do you like best about the product?
Simplicity and the ability to see when prospects view the agreement
What do you dislike about the product?
I may not pay enough but the ability to remove pandadoc from the process so it looks white labeled from our company.
What problems is the product solving and how is that benefiting you?
Sending Employment Agreements and Client Contracts
Reliable, User-Friendly Platform for Contract Management
What do you like best about the product?
PandaDoc’s intuitive interface and seamless workflow automation are standout features. It simplifies the entire document lifecycle—from creation to e-signature and tracking—making it incredibly efficient to manage contracts and agreements. The ability to easily collaborate with stakeholders and the real-time document status updates have significantly improved our turnaround time and reduced manual follow-ups. Also customer support is as good as great.
What do you dislike about the product?
While PandaDoc is highly effective overall, the bulk download functionality for signed documents could be more user-friendly. For example, receiving a ZIP file via email after selecting multiple documents can sometimes be inconsistent, especially if admin access is limited. Enhancing this feature or allowing more direct access would further improve the experience.
What problems is the product solving and how is that benefiting you?
PandaDoc helps us solve the challenge of managing high volumes of agreements and documentation in a streamlined, organized, and secure manner. It eliminates manual processes, reduces turnaround time, and ensures better visibility and tracking of document status. The centralized platform also improves collaboration across teams and maintains compliance through audit trails and secure eSignatures. Overall, it significantly enhances our operational efficiency and document governance.
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