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Jamf Pro

Jamf

Reviews from AWS customer

3 AWS reviews

External reviews

2,092 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Miguel R.

Jamf Pro makes life as an IT Professional much easier

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
My favorite thing about Jamf Pro is that it is a complete solution for managing Macs and iOS Devices. I am able to ship out a brand new asset direct from Apple to an employee and get it set up and managed automatically once they connect to their wifi network. The employee gets the satisfaction of opening a brand new Apple product and we get the peace of mind that their asset will be set up with the correct software, settings, policies, and security that we require for our business. Jamf Pro has made managing Apple IT assets fun.
What do you dislike about the product?
There is not too much to dislike about Jamf. Although there have been times when I have run into issues, the support team is always quick to respond and provide me with information and a quick resolution to my problems. Jamf has been a great partner for me personally for the past five years at three different companies I have worked for.
What problems is the product solving and how is that benefiting you?
In my current role, I am the only member of the IT department and Jamf Pro has empowered me with the tools to manage our fleet of IT assets with ease. I have created a lot of automation for software updates, macOS updates/upgrades and patching, and I am able to push out security settings that align with our compliance requirements.


    Religious Institutions

JAMF Pro has made it so much easier to manage out Macs.

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Managing computers, it makes it so easy.
What do you dislike about the product?
Can't think of anything. It works great.
What problems is the product solving and how is that benefiting you?
We knWhatow any issues our computers may be having. We know what is installed on each computer. We can control when users upgrade their OS and apps.
Recommendations to others considering the product:
Make sure your IT team gets trained. It makes managing our Macs really nice.


    Chris P.

JAMF is a must for getting the most out of Apple products in your work enviornment

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
I love that it helps me manage my fleet of 1,000 iPhones effortlessly. If one is lost, I can place it in lost mode immediately to safeguard user data. I can add apps on the fly to everyone's phones, as was necessary during this pandemic. It also makes it easier to remotely activate cell service by having all the requisite device hardware info easily available at my fingertips. Jamf gives you create customizability for all your Apple devices. Having a reliable remote mobile device management solution was pivotal to my organization in helping navigate the current COVID-19 crisis.
What do you dislike about the product?
Apple is known to change things on a whim which can sometimes leave us scrambling. Not really an indictment of Jamf, but you can expect to roll with having to relearn how to do things you already are doing but in different ways in order to keep your business afloat. Some products and features have sparse support documentation by Jamf, especially surrounding things like Jamf Connect.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping our mostly mobile workforce stay connected via their management systems so that even though we aren't face to face we can still troubleshoot and modify devices when needed.


    Tony P.

Daily Driver

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
JAMF Pro is flexible and customisable, encouraging creative solutions that are shared across an incredibly diverse forum. If you have a problem, the solution has generally been implemented before.

I personally use JAMF Pro on a daily basis, it's my primary management tool allowing me to standardise and every growing fleet of devices.
What do you dislike about the product?
Inventory can be a little frustrating. I really dislike that I can't work on more than one policy at a time.
What problems is the product solving and how is that benefiting you?
The management of 7000+ devices across multiple regions and several time zones. The latest problems we're solving right now are JAVA implementation, and the removal of Oracle JAVA across the estate. The benefits will be cost savings.


    Dionicio Adonis R.

There is no other way to manage Mac's if is not with jamf, it is far above the rest!!!!!!

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Continual improvements, though some take time they works closely with Apple, Microsoft and others!!!!
What do you dislike about the product?
lack of features I believe should have already exist
What problems is the product solving and how is that benefiting you?
managing Mac's of course, how much can be integrated to make it even better


    Michael L.

Jamf Cloud Review

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Very reliable and easy to use. Jamf nation also has tons of info to help customize your environment.
What do you dislike about the product?
Cloud based doesn't provide the internal private IP address on iPads.
What problems is the product solving and how is that benefiting you?
Jamf has made it so that we can have a uniform setup on all of our devices. Also allows us to easily push apps and configs to our virtual student iPads.


    Government Administration

JAMF is almost magical at helping to manage an Apple fleet

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
While there are many ways to accomplish remote activities with your devices, JAMF Pro has tailored their product to get the most out of Apple's built in tools and processes. The interface is clean and easy to learn and navigate, and the Self Service portal available to your end users on macOS is invaluable in reducing help desk requests. Users can use it to install frequently used apps, perform app updates, or run maintenance scripts - all without them needing elevated privileges on their system. The client reporting is robust and scrapes a plethora of information from systems, which can easily be organized into reports on your dashboard to know where your processes stand at a quick glance.
What do you dislike about the product?
We do occasionally have issues with scoping policies to systems for the Self Service portal - at times we are unable to determine why a particular policy app/script is not available to a system that appears to be clearly in the defined scope, only to find the next day that it has suddenly appeared. This might have more to do with how we have the inventory reporting set on the clients or possibly the system check in interval, but the problem seems to be transient and hasn't disrupted our environment much.
What problems is the product solving and how is that benefiting you?
We have many sub-groups of Sys Admins in our organization, and having a centralized tool like JAMF prevents us from performing duplicate work. It provides us a central repository that all SAs can use for things like patching 3rd party apps, negating the need for each SA to create update installers on their own for their group. The same goes for new software installs or maintenance scripts - developed resources are easily shared with each group which means solutions get to our users quicker. Since our entire workforce went to mandatory telework in March due to the COVID19 pandemic, we have leveraged JAMF Pro heavily to make sure they stay current with security patches and maintain the security configuration settings we require on our devices.


    Jason M.

I recommend JAMF Pro

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
I like the control that you have with the JAMF Pro tool set. I feel that JAMF includes most of the tools you need to successfully manage all of my mac OS devices. From Jamf Pro web console to Composer to package software and JAMF Remote it's all there.
What do you dislike about the product?
I would say the one thing that I dislike about JAMF is the time it takes to get feature request into the product. The other thing bugs me is in the JAMF web console, there isn't a unified layout of how things are done. Like some of the pages let you sort columns and others done. Some of the pages let you select more than one item with a check box
What problems is the product solving and how is that benefiting you?
With JAMF I'm able to manage our Mac workforce and keep a standardized user experience for the mac users. We have benefited from using the cloud distribution point (AWS) to be able to install software off site from Self Service. Now that most of our work force is working off site, this is a life saver.


    Financial Services

NIce and helpful to manage Apple device

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
Manage policy and manage mac, intuitive and easy to use
What do you dislike about the product?
I dislike the login connection issue with SSO
What problems is the product solving and how is that benefiting you?
build and manage a lot of Mac and Iphone. Thebenefits is to have a platform to manage our devices.


    David I.

Jamf Pro and its matured partnership are great for the enterprise

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
So much interoperability with Microsoft, Okta, and ServiceNow
What do you dislike about the product?
Interface still needs some work, but it looks like modernization is coming soon
What problems is the product solving and how is that benefiting you?
We've been able to manage our Mac fleet more effectively, and Jamf makes bringing new services easier. Often the Macs are ready before the Windows machines are - even with Microsoft products like Azure and Office 365