Jamf Pro
JamfExternal reviews
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JAMF Pro is like having an extra technician on staff.
What do you like best about the product?
We can do most device management of our iPad and Macbook fleet remotely. We can push apps, configure and manage devices in bulk, which saves so much time, and allows our team to focus on other tasks.
What do you dislike about the product?
There are sometimes features that Apple supports that are not supported directly via JAMF. I wish JAMF Pro also had built-in MFA without the need to use SSO.
What problems is the product solving and how is that benefiting you?
We can manage almost 2000 devices with a small staff (3 people) and keep devices patched and updated.
Extensive support, documentation, and community
What do you like best about the product?
Jamf is deeply committed to the platform and 0-day support for Apple's stream of new features. Support is fast, responsive when needed, and backed by extensive documentation and a robust community.
What do you dislike about the product?
With the constant stream of new features, updates and cleanup of older features seem to fall behind. Server patches are released regularly, almost requiring the Jamf Cloud product to maintain your sanity.
What problems is the product solving and how is that benefiting you?
Ensuring security standards are applied to all devices consistently. Providing tools and features to help reduce calls to the service desk.
Great Product and very helpful
What do you like best about the product?
I like the that it keeps our devices locked down and support is excellent!
What do you dislike about the product?
Not any dislikes besides can add more options
What problems is the product solving and how is that benefiting you?
Easy to manage and easy to add additional apps when needed
This a great IOS device manager
What do you like best about the product?
The Jamf Pro is a wonderful product. We are using it to manage iPads. Jamf link with our Apple School Manager to pull information and set up our MDM. When we purchase applications, it is easy to push out to iPads in just a few moments. I can make changes on iPads without having them in my physical possession. Jamf support is good in helping get an issue solved if needed.
What do you dislike about the product?
The only thing I have found I dislike about Jamf is sometimes remembering how to update certificates and setting when you don't use it every day. There is not much that I really dislike about Jamf.
What problems is the product solving and how is that benefiting you?
Jamf has helped in the management of iPad in the district. Being able to control the applications that are installed and getting devices returned at end of year.
Very Fluid.
What do you like best about the product?
Day 1 support for Apple Products.
The Interface is also nice.
The Interface is also nice.
What do you dislike about the product?
Still needs to be polished up in smaller details.
What problems is the product solving and how is that benefiting you?
Apple Device Management
Data Services Coordinator
What do you like best about the product?
The user interface and how JAMF interacts with Apple.
What do you dislike about the product?
After completeing an Action on a Static Group, you don't have the option to go right back the static group. You have to go back and start again.
What problems is the product solving and how is that benefiting you?
JAMF Pro is an easy way to use managed apps and app distribution
Sure there are other MDMs out there but none with this much community support
What do you like best about the product?
The massive community behind the product and the shared knowledge.
What do you dislike about the product?
The bundle pricing structure can be a challenge at times, but the sales team will find a way.
What problems is the product solving and how is that benefiting you?
Helping enforce our security standards on the Mac platform, while staying in the bacground and have the right amount of user interaction if needed.
Excellent Customer Service
What do you like best about the product?
When I have an issue, there is always a well experienced team ready to help.
What do you dislike about the product?
Some parts of the GUI aren't very user friendly and can take awhile to learn how to use.
What problems is the product solving and how is that benefiting you?
JAMF Pro solve my needs when managing devices remotely.
Jamf is king of mac managment
What do you like best about the product?
the speed and ease in which you can manage both macos and ios devices, the online support is superb and makes finding issues a breeze, neve has managing mac been more fun.
What do you dislike about the product?
there is very little to dislike about jamf pro, you could argue its only for managing apple devices and it would be nice if did some windows management but that will never happen
What problems is the product solving and how is that benefiting you?
Its allowing use to managed our mac estate from onboarding to end of life and everything inbetween, its proving vitial in this role and wished we adopted it years ago.
Support…. Made simple for your end user
What do you like best about the product?
We are using Jamf Connect in 2 ways.
The first is Jamf Connect login and the other is the Jamf Connect Menu Bar.
The Jamf Connect login gives us 3 Factor Authentication (local password to unlock FileVault, Azure credentials and Authenticator approval). This is only needed on restart or after shutdown.
Jamf Connect & the menu bar allow for Microsoft SSPR (self service password reset) or writing directly to a URL where users reset their password (to on prem AD).
We use Microsoft SSPR, and Jamf Connect syncs the password with the local login password.... cutting down the number of passwords users need to remember.
I have also configured a few actions in the menu bar, where with 2 clicks, it will open Mail, compose an email with our webhelp address already filled in.
It is heavily customizable.... I absolutely love it.
The first is Jamf Connect login and the other is the Jamf Connect Menu Bar.
The Jamf Connect login gives us 3 Factor Authentication (local password to unlock FileVault, Azure credentials and Authenticator approval). This is only needed on restart or after shutdown.
Jamf Connect & the menu bar allow for Microsoft SSPR (self service password reset) or writing directly to a URL where users reset their password (to on prem AD).
We use Microsoft SSPR, and Jamf Connect syncs the password with the local login password.... cutting down the number of passwords users need to remember.
I have also configured a few actions in the menu bar, where with 2 clicks, it will open Mail, compose an email with our webhelp address already filled in.
It is heavily customizable.... I absolutely love it.
What do you dislike about the product?
Jamf Unlock is being deprecated 😭 😭 😭
What problems is the product solving and how is that benefiting you?
Staff are always complaining about too many passwords. This keeps their AD and local logins the same
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