We use the solution for device management for Apple mobile devices, software distribution, device security, and inventory. We have Jamf as infrastructure as a managed service.
Jamf Pro
JamfExternal reviews
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Jamf Connect streamlines onboarding even further!
What do you like best about the product?
I've helped many organizations intergrate both their Azure AD and Google Workspace directories into Jamf Pro using Jamf Connect. While initial deployment includes some complexity, the custom experience we can create for users is unmatched. Not to mention the simplicity of allowing a user to basically self-provision a Mac without direct IT involvement. Game changer.
What do you dislike about the product?
No downsides to the product we've seen so far. We do recommend taking advantage of Jamf's on-boarding support as every customer we've taken onto the platform has encurred some form of customization. And the integration requires advanced understanding of Jamf Pro, Jamf Connect as well as the directory provider interface. But it's well worth the energy once you watch a user un-box a factory Mac and quickly get to a fully configured desktop complete with a user account, mail, apps, documents, and preferences -- all with zero IT touch.
What problems is the product solving and how is that benefiting you?
Without full directory integration and user account snycronization, we were assigning IT staff to perform user account creation for each end user. While we could push apps and services with Jamf Pro, Jamf Connect added the final step. Now a user simply logs into a properly enrolled company-owned Mac with their email credentials ... and magically a full, local user account is created. And if a password is changed on the Mac or at the directory server, the password is sync'd between platforms. We reclaim IT services for both deployment and forgot password support. Win-Win.
An all-inclusive Apple device management programme
What do you like best about the product?
With a variety of features and functionalities designed especially for macOS, iOS, and tvOS devices, Jamf pro is unquestionably a strong and complete solution for controlling Apple devices.
What do you dislike about the product?
Low support for non-Apple devices, a steep learning curve for new users, and exorbitant pricing for a small business.
What problems is the product solving and how is that benefiting you?
With its extensive feature set and simple user interface, Jamf pro is unquestionably a top option for managing Apple devices. While there may be a learning curve for novices and it may be quite expensive for smaller organisations, it gives IT administrators the ability to effectively manage Apple devices, speed deployment, and enforce security standards. The benefits it delivers to Apple-centric settings are well worth the investment.
Configurable Solutions
What do you like best about the product?
Jamf Pro provides zero day support for new operating systems, products, etc. Jamf Connect integrates with our identity provider to keep local user passwords in sync with single sign-on credentials.
What do you dislike about the product?
Sometimes we wait 72 hours or more in between email support responses. Support agents don't alays read your entire request or review attachments in support requests becuase first responses often ask for information already provided.
What problems is the product solving and how is that benefiting you?
Jamf provides the integration wiht our IDP for zero touch deployment, which includes application deployment, idp integration, application deployment, profile installations for security compliance
Great tool for managing mobile devices
What do you like best about the product?
What I like most about Jamf is the ability to push out patches to the devices in case of any security update.
What do you dislike about the product?
What I dislike most about Jamf is the management UI.
What problems is the product solving and how is that benefiting you?
Jamf solves our problem of managing mobile devices for users accross the country. Limiting apps, settings, and updates.
A device-management tool defined by its simplicity and is easy to modify to our requirements
What is our primary use case?
What is most valuable?
Jamf Pro's simplicity makes it stand out. I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy. They have a well-defined roadmap that fits into Apple's roadmap. As soon as Apple releases new software, Jamf is ready to go. I also like Jamf Pro's capability to provide us with the zero-touch deployment of mobile devices.
What needs improvement?
I would like to see improved integration of some of the additional tools that users create within Jamf itself.
For how long have I used the solution?
I have been working with Jamf Pro for about 16 years.
What do I think about the stability of the solution?
If you have the cloud version, the stability is almost ten out of ten. If you have the on-prem version, I would rate the stability an eight-point five because its stability will depend a lot on your infrastructure and how your infrastructure team is willing to implement certain requirements to deal with the networking firewall rules, for example. Those may cause some complications.
What do I think about the scalability of the solution?
Jamf Pro is a very scalable solution, and I rate its scalability a ten out of ten.
How was the initial setup?
The initial setup would be an eight out of ten, but then they've got a service they call JumpStart, where they come and do the setup for you. The deployment took a few hours. Only one person was involved in the deployment process.
What was our ROI?
We have seen a 15% return on investment.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is on the expensive side and could be slightly cheaper. There are additional costs in that once you have Jamf Pro, you also have to consider Jamf Connect, which is an additional tool you have to buy. Then, of course, they also have Jamf Security software. Those are separate, so you also have to buy those additionally if you need them.
Which other solutions did I evaluate?
Before choosing Jamf Pro, we looked at FileWave. We went with Jamf Pro because it had better Mac integration and because it was wholly Mac dedicated. It didn't try and do two things because FileWave had Windows and Mac support, so there was some complexity. FileWave seemed more Windows-centric, whereas Jamf was very Apple-centric.
What other advice do I have?
I recommend Jamf Pro. There is another supplier called Kandji, who is probably the next best thing to Jampf. If you have a small installation, you might want to consider Jamf Now or Kandji. However, if you have a complex environment with different site locations and probably nationwide or continental-wide, Jamf Pro is a better service to leverage device management in a complex environment. I rate Jamf Pro a nine out of ten.
Best Tool for Zero Touch Enrolment
What do you like best about the product?
First I like the feature of Zero touch enrollment.
And the way it help to reset the Password with Org IDP and ensure to keep the Password Sync with Device and Filevault.
And the way it help to reset the Password with Org IDP and ensure to keep the Password Sync with Device and Filevault.
What do you dislike about the product?
The limitation with respective IDP is blocking us from utilizing the complete feature of Jamf Connect. Example : Password Expiry dates, reminders for Passwordchange.
What problems is the product solving and how is that benefiting you?
I solving by creating Standard account at enrollment and Password Sync with user account and also filevault sync.
Functional & Reliable
What do you like best about the product?
Jamf Pro offers an extension set of tools for Apple device management, but for me, I find myself getting into the iOS management side because I have been heavily involved in the iPad, IOS world from the moment Apple introduced them. The tablet can be utilized in many ways and Jamf Pro provides tools to harness what they offer while managing the device securely.
What do you dislike about the product?
I do not like how when I am viewing a device in a smart group, if I click back, it takes me out to the main smart group list. HIGHLY ANNOYING PLLEASE FIX
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping me setup and manage service desk iOS devices setup as kiosks for user check-in. I can easily lockdown a device and set it up for single app mode with just a few clicks.
Jamf makes work easier
What do you like best about the product?
The automation of the application to manage the laptops and other devices
What do you dislike about the product?
I do not have an issue with the app yet, only minor issues but those issues we need to fix
What problems is the product solving and how is that benefiting you?
The automation and managing of apple devices
Perfect SSO and Permissions Tool
What do you like best about the product?
I love how easy it is to integrate with our Azure AD IDP. Jamf always tries to implement their customers' ideas to improve the product. It looks professional as well. The overall look doesn't have a thrown-together look.
What do you dislike about the product?
The update process can be complicated when Jamf releases a new version. Sometimes some settings that were part of past versions need to be changed or added. You have to pay attention to the release notes.
What problems is the product solving and how is that benefiting you?
Jamf is good at listening to their customer's needs, and they're constantly implementing new features. It helps us keep our users safe and getting them the permissions they need while using our Mac fleet.
Best apple Managementsystem
What do you like best about the product?
It's really easy to use and it offers almost unlimited possibilities for device management. The Jamf binaries are just so powerful when it comes to managing macOS.
What do you dislike about the product?
There are not many negative things. The support sometimes answers a little late but then eig always with the right solution. But otherwise I can hardly report any negative experiences.
What problems is the product solving and how is that benefiting you?
We switched from another management solution to Jamf Pro. With Jamf, we now have the ability to manage our macOS devices in a meaningful way. Whether a connection to Azure or simply the app distribution and updating of the systems.
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