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Unmatched Customer Service
What do you like best about the product?
My experience as a Jamf user has been great! Jamf professionals are knowledgeable and friendly and the onboarding process was seamelss.
What do you dislike about the product?
I have no dislikes. Jamf is the third MDM system that I have utilized and by far has the most functionality and best customer support.
What problems is the product solving and how is that benefiting you?
With Jamf, managing devices by department/buliding/user has been made to be a much more simple process.
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Jamf for use in restaurants
What do you like best about the product?
Jamf helps us secure all endpoint devices and manage the profiles loaded on the iPads we use in our stores
What do you dislike about the product?
Downsides are not being able to remotely view the endpoint devices
What problems is the product solving and how is that benefiting you?
It helps us solve the problem of managing apps on hundreds of devices across the country
Jamf Pro review
What do you like best about the product?
It works well with Macs that sync regularly with it. It's fast sending commands to the Macs.
What do you dislike about the product?
When it changes a password or firmware key in the portal before making sure it was changed on the Mac.
What problems is the product solving and how is that benefiting you?
Maintain the pool of Macs assigned to users in the company.
Remote wiping the Macs to ensure there are no data leaks.
Remote wiping the Macs to ensure there are no data leaks.
Positive feedback for Jamf Pro
What do you like best about the product?
Jamf Pro has been a key asset for our team managing everything from device tracking to software updates and OS upgrades roughly 200 iOS and Mac devices used remotely across the US. We use Jamf daily, and our Support experiences have been positive. New device implementation and integration tasks are completed with relative ease by trained staff.
What do you dislike about the product?
The learning curve is somewhat steep for newcomers to our team, and particular attention to device exclusion settings is key.
What problems is the product solving and how is that benefiting you?
Software and OS updates and upgrades are successfully managed and implemented for on-site and off-site iOS and Mac devices of varying age and system capabilities, and secure wipe is protecting sensitive data remotely when devices are shipped back to our team.
Easy but feature-rich
What do you like best about the product?
Simplicity; all features you need are there at the right place
What do you dislike about the product?
The price; I think the price is a good value but I'm not a hardcore user und uses 1/5 of Jamf's features
What problems is the product solving and how is that benefiting you?
Restricting all devices and pushing apps on all devices
Review
What do you like best about the product?
Easy to use, learning center, and always updating
What do you dislike about the product?
Sometimes the functions are limited or repetitive.
What problems is the product solving and how is that benefiting you?
Managing multiple devices at once.
True Gamechanger macOS Management Experience!!
What do you like best about the product?
**Comprehensive Device Management**: Jamf Pro provides robust tools for managing Apple devices across an organization, allowing for seamless deployment, configuration, and maintenance.
**User-Friendly Interface**: The platform's intuitive interface makes it easy for IT administrators to navigate and manage large fleets of devices efficiently.
**Security Features**: With built-in security management, including encryption enforcement, remote lock, and wipe capabilities, Jamf Pro helps ensure that devices remain secure and compliant with organizational policies.
**User-Friendly Interface**: The platform's intuitive interface makes it easy for IT administrators to navigate and manage large fleets of devices efficiently.
**Security Features**: With built-in security management, including encryption enforcement, remote lock, and wipe capabilities, Jamf Pro helps ensure that devices remain secure and compliant with organizational policies.
What do you dislike about the product?
Nothing really bad to say about Jamf experience.
What problems is the product solving and how is that benefiting you?
All our macOS problems.
Great service
What do you like best about the product?
great Customer service and ease of use and ease of integration
What do you dislike about the product?
none at this time, since we have implemented no real issues
What problems is the product solving and how is that benefiting you?
Ease of use and mobile device management
Simple mobile device management tool (we use Apple)
What do you like best about the product?
Simple UI and easy to install. Controls are just enough to manage devices at a certain level, but not too much to overwhelm users and make them feel unsafe
What do you dislike about the product?
No notifications for things like recovery key escrow, I'd like to get an email or something before we need to use a thing we can't.
What problems is the product solving and how is that benefiting you?
Helping manage devices; mostly for password recovery and device lockdown in case it's lost or stolen
Jamf is a must have for our business!
What do you like best about the product?
Jamf Pro has amazing customer service. At first I was very intimitated about using it but their customer support put me at ease. They helped me set it up to integrate with our iPads located across the nation. It is easy to use and seting up additional iPads for our sites was a breeze.
We use it every day to keep track of how our sites are using our iPads. I really like the fact that I can see when someone logs into a device. I love using the blueprints as well. They are easy to set up and then use again and again depending on the device needed for each location,
They also have very nice step by step video tutorials to help you through the setup process. I also like attending their online trainings because I learn so much when I do.
I highly recommend them.
Fantastic product!
We use it every day to keep track of how our sites are using our iPads. I really like the fact that I can see when someone logs into a device. I love using the blueprints as well. They are easy to set up and then use again and again depending on the device needed for each location,
They also have very nice step by step video tutorials to help you through the setup process. I also like attending their online trainings because I learn so much when I do.
I highly recommend them.
Fantastic product!
What do you dislike about the product?
It looks intimidating at first glance but all you need to do is call their customer support and/or follow their step by step video tutorials.
Honestly, I can't say I dislike anything about their platform.
Honestly, I can't say I dislike anything about their platform.
What problems is the product solving and how is that benefiting you?
When we first started using them, I'm not sure they had the video tutorials, but that was a while ago. They have really stepped up their ease of use by adding the video tutorials for those of us that need a quick refresher when we go to set up a new device.
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