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Focuses on where it excells
What do you like best about the product?
The ability to control what users can do with their Macs. We have to completely remove users' ability to mess with their Macs and manage them completely. Jamf gives us that capability. I also like how easy it is to create new settings/packages and push them out globally.
What do you dislike about the product?
How Apple interacts with Jamf and MDMs - so not really a Jamf issue.
What problems is the product solving and how is that benefiting you?
Limiting users' admin access, limiting what users can do; standardizing Macs installed software and settings, managing iPads, and making Apple management more hands-off.
Recommendations to others considering the product:
This product does what it says it does - it manages Macs - and it does it right.
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Ease of Use
What do you like best about the product?
Getting programs into the software catalog has been super easy and intuitive.
What do you dislike about the product?
We haven't run into any deal breaking issues with Jamf for managing our devices.
What problems is the product solving and how is that benefiting you?
We are able to better manage our Macs, pull encryption info, and deploy software and updates with ease.
Recommendations to others considering the product:
Do it.
Jamf is Awesome and works
What do you like best about the product?
I like that JAMF has 0 day compatibility and that all they do is management for Apple products instead of other products where they focus on Windows and Apple is just an after thought. I also like the interface, its user friendly.
What do you dislike about the product?
Sometimes the Activatation Bypass code does not work on iPads with find my iPad enabled. Not sure if it's a JAMF thing or an Apple Issue. Also, when you set device name for an iPad, I would like for it to save it and rename the ipad when the ipad is erased.
What problems is the product solving and how is that benefiting you?
Managing our 1:1 is made easy. If it wasn't for Jamf we would need double or triple the staff to manage the same number of devices.
Recommendations to others considering the product:
Its a great product to use and they make it better each update.
Best in class for Mac Management, hands down
What do you like best about the product?
The ability to have as simple or complicated an architecture as you need. We were up and running within a few hours and managing our Macs out of the box, but with scripting and policies we now have a very dialed in approach that meets the needs of our environment.
What do you dislike about the product?
The training/certification system makes it very hard to get certified unless you are already in a JAMF using business.
What problems is the product solving and how is that benefiting you?
Before JAMF our Mac environment was the wild west. No distribution, hand built machines, no patching... just a nightmare. Now we are in many ways running a tighter ship on the Mac side then we do on Windows. And we owe that to JAMF.
Recommendations to others considering the product:
Buy it.
Best Mac Management Platform
What do you like best about the product?
I like how quickly you can send management commands to supervised devices and watch them go through. Also setting up policies, extension attributes, scripting abilitiy etc makes using jamf to manage Macs a God-send.
What do you dislike about the product?
In our case sometimes the latest version of reading from the DB can be slow, but not sure if that's a product issue or just the way we have self-hosted Jamf Pro in our environment.
What problems is the product solving and how is that benefiting you?
We are solving managing our fleet of mac laptops, and Iphones in an easy, repeatable way from provisioning to new employees, managing incidents, providing custom software and updates and deprovisioning.
jamfPro is amazing!
What do you like best about the product?
Ease of use and understanding of how policies go together and can easily implement configuration profiles.
What do you dislike about the product?
Some features that are found in other MDM products are not supported in jamfPro.
What problems is the product solving and how is that benefiting you?
Ease of asset ownership and repurpose. Being able to remotely admin our fleet across the US is very beneficial.
Recommendations to others considering the product:
Industry standard. When even Apple uses this product you know its good.
Excellent MDM vendor and product
What do you like best about the product?
Flexibility and support provided by JAMF is second to none. We have been using them for many years and are very pleased with their commitment to our success. My area is specifically focused on iOS and iPadOS devices and the ability to quickly provision and reprovision devices for specific use cases has been amazing.
What do you dislike about the product?
Nothing really. Knock on wood, it has been an install and forget process of using their product.
What problems is the product solving and how is that benefiting you?
In healthcare, priorities change rapidly and having JAMF Pro's configuration profiles, excellent documentation, and app management options allow teams to flex with staff and patient needs.
Recommendations to others considering the product:
Research the MDM space and find the tool that fits your vertical. MDM vendors have to differentiate on this since Apple levels the playing field with what you are allowed to manage.
The tool to manage any MAC Device
What do you like best about the product?
How simple it is to manage a device. No complexity in the JAMF Pro solution. The product is aligned with the Apple way of thinking. After the jumpstart you are ready to go! Adoption was never so easy for us.
What do you dislike about the product?
Nothing yet. We are still really happy.
What problems is the product solving and how is that benefiting you?
We use jamf for all devices that we use in our retail stores. Its very simple to enroll a devices when it is configured with Apple DEP. The devices are even not touched by the IT department!
Recommendations to others considering the product:
When you want to manage ant apple enviroment... Jamf Pro is the way to go!
Makes MDM and imaging easy
What do you like best about the product?
Makes it very easy to manage imaging and cloning of Mac computers in an educational environment. MDM profiles are also extremely easy to deploy and update as needed. It gives us much flexibility in not needing to have the computer in-house to service profiles and manage content.
What do you dislike about the product?
The version we use is slow at times and bogs down easily with a heavy load. This could be due to our slightly outdated networking server, but nonetheless, we have a fairly beefy Cat6 setup and it still likes to bog down at times when many machines are connected.
What problems is the product solving and how is that benefiting you?
Instead of one at a time imaging with USB drives we can now network tens of computers at a time and simultaneously image
Recommendations to others considering the product:
It's much better than imaging and managing devices by hand over USB drives. MDM is much easier with Jamf Pro as well.
Jamf: EEM + MDM = For the Win
What do you like best about the product?
Jamf's entire business model is built around helping Orgs succeed with Apple. It's in their best interest to do so - in a way this is kind of a built in guarantee. and they are extremely receptive to feedback and customer input.
What do you dislike about the product?
At times Jamf can lag in support of documented API's that Apple provides; often times it's the other way around and they lead on this point, though. Sometimes Jamf can be a little too over the top when it comes to their communication style and friendliness, but this is hardly a BAD thing. I generally take this as just trying to be really nice and not fake.
What problems is the product solving and how is that benefiting you?
Secure fleet management of Apple Devices. Many benefits, mostly surrounding repeatable, audit-able, and secure institutionally-owned device management.
Recommendations to others considering the product:
Ask to fully evaluate the product with a live test instance.
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