Jamf Pro
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Jamf Pro is awesome!
What do you like best about the product?
I throughly enjoy the ease-of-use with using Jamf Pro to manage my iOS and OS X environment.
What do you dislike about the product?
I have been using Jamf Pro/Casper for so long; the Jamf team has done a phenomenal job of continually improving the product with each version.
What problems is the product solving and how is that benefiting you?
Management of iOS, OS X devices. I have learned that Self Service has a huge benefit to users that are remote or simply want to manage installs/updates on their own time.
Jamf Pro makes managing your Mac environment a breeze
What do you like best about the product?
Checking in Macs to the platform is simple, using DEP or user-initiated enrollment. We have a zero-touch deployment where we can ship a Mac directly from Apple to any of our offices, our users can unbox it and we are safe knowing it will check in properly and get them started.
What do you dislike about the product?
Would love for Jamf to develop some more native functionality, particularly around DEP notifications. We're glad they bought NoMAD, would love to see more acquisitions and rollups like that in the future.
What problems is the product solving and how is that benefiting you?
We couldn't manage our 300+ fleet of Macs without Jamf. They are the industry standard for a reason. If you have any Macs or iOS devices to manage, you need Jamf.
Great Product, Pretty good support, high price
What do you like best about the product?
JAMF has a great product - I don't think there's anything on the market that compares to it. If a company has a substantial Macintosh deployment, they almost need JAMF. You've become the gold standard.
What do you dislike about the product?
Historically, the UI has been clunky, but I think it's gotten better. I'd love the UI to better walk you through how to setup policies & configuration profiles with workflows / wizards / something. Lastly, your support used to be stellar, and I think there was a turning point a year or so ago when our personalized CS person was taken away. I think it's been better recently? I don't need to use it that often, so I don't have a great pulse on this.
What problems is the product solving and how is that benefiting you?
We only use Macintosh laptops as a company, so we use JAMF for life cycle management of all employee laptops across the organization.
Recommendations to others considering the product:
It's a great product that continues to get better. You'll need to spend time to justify the cost to executive management because I think it's kind of pricey.
Jamf is the best
What do you like best about the product?
One of the best parts of using Jamf is that it's simple to use. I've used many programs in the past that are supposed to simplify the end-user experience but have a steep learning curve. I dare to say that Jamf has been fun to learn and explore.
What do you dislike about the product?
My biggest issue is how Jamf handles saving changes. Sometimes it's not obvious that you're not saving changes the proper way.
What problems is the product solving and how is that benefiting you?
Going Paperless!!! It was extremely easy to set up web clips that allow us to point the phones to paperless forms with electronic signature. We are also able to do Zero-Touch deployments to our remote staff.
Recommendations to others considering the product:
Think about how you can utilize other applications with Jamf as well! Be creative.
Great management tool for everything Apple
What do you like best about the product?
I like how you can remotely manage any aspect of my Mac environment. Things like controlling restriction policies, deferring software updates and pushing out packages. Jamf makes it so you can do anything you want from a management side to meet your business needs.
What do you dislike about the product?
I dislike the learning curve needed to master the mdm solution.
What problems is the product solving and how is that benefiting you?
I am trying to solve the management of my Mac environment.
Recommendations to others considering the product:
Make sure to take the training courses before beginning to implement in the environment
Reinventing how you look after your iOS/MacOS Estate
What do you like best about the product?
Replacing IT Support Time with Automated Processes, so that time can be spent developing the estate rather than firefighting issues. Allowing users that have non technical skills resolve technical problem with the use of Self Service. Zero Touch deployment negating the need for engineers to spend time preparing machines.
What do you dislike about the product?
The new pricing model may alienate clients during their renewal. There are some additional steps needed to really make Jamf shine in the Enterprise environment, such as allowing Cloud Distribution as a dedicated failover to File Distribution Points that are assigned to buildings.
Jamf Admin is a crucial tool in the management of Jamf Pro, and is incredibly unreliable and crashes under multiple scenarios/environments when syncing large amounts of data to repositories. (Found this with many of my clients, and with brand new machines/fresh built repositories/different OS's and all display intermittent results with syncing and the initial copy of data to fresh repositories (Media Biz's that have 400GB~ of Repo)).
Jamf Admin is a crucial tool in the management of Jamf Pro, and is incredibly unreliable and crashes under multiple scenarios/environments when syncing large amounts of data to repositories. (Found this with many of my clients, and with brand new machines/fresh built repositories/different OS's and all display intermittent results with syncing and the initial copy of data to fresh repositories (Media Biz's that have 400GB~ of Repo)).
What problems is the product solving and how is that benefiting you?
Putting in process in otherwise unmanaged environments
Providing a better build process and problem management with policies to compete against the windows environment
Working with businesses that have no onsite IT Support, utilising Self Service to replace the need for 1st line Support
Providing a better build process and problem management with policies to compete against the windows environment
Working with businesses that have no onsite IT Support, utilising Self Service to replace the need for 1st line Support
Recommendations to others considering the product:
Invest time in developing your estate, either with a onsite technician or using a outsourced engineer that can create the estate that looks after itself rather than just implementing the tool and not having dedicated hands to make the most of the features in Jamf Pro.
Management made easy
What do you like best about the product?
The ease of scoping certain policies to a set of Mac's
What do you dislike about the product?
That this answer has to be 40 characters or more ;).
Nothing else, really.
Nothing else, really.
What problems is the product solving and how is that benefiting you?
Having a Self Service catalog with apps and helpful workflows
Configuration Control for Mac
What do you like best about the product?
The ease that Jamf gives for Configuration Control for the Mac's in an enterprise environment.
What do you dislike about the product?
The learning curve coming from a Microsoft System Center Configuration Manager environment takes a lot of getting use-to, it is a very different experience.
What problems is the product solving and how is that benefiting you?
Security, Patch Management, Software Availability, Reporting.
Recommendations to others considering the product:
If your environment is mostly a Microsoft Enterprise environment, Jamf is a partner so this makes the decision a no-brainer!
Very easy to manage and Up time is great!
What do you like best about the product?
Once you have it set up with Smart Groups, policies, and Apps catalogs, it's straightforward to manage.
What do you dislike about the product?
Lack of detailed reports, we need more MAss Action Commands, so it makes it hard to perform some tasks at a Mass level.
What problems is the product solving and how is that benefiting you?
managing over 15k ipads at a time. Scoping out Apps by School level has been a problem solving experience. Saves a lot of time. Being the only Admin it has helped our dept.
Recommendations to others considering the product:
It is a good product - I just hope they maintain their high standards and get it going with more command options.
JAMF is a must have for Mac admins
What do you like best about the product?
Even only having to manage 300 OS X and 300 iOS devices, JAMF was a life saver. I utilize JAMF in a school district with 12 remote schools. I simply couldn't manage that many devices with as few man hours as our tech department has. Before implementing JAMF, I traveled to all of our schools 3-4 times a year. Since we rely on air taxis for transport, this was very costly. Now not only do I travel far less, I am working out of the opposite side of the country, fully remote. JAMF makes this possible.
What do you dislike about the product?
Overall I don't have many complaints, but it would be awesome for more JAMF remote features to be directly integrated into the web UI.
What problems is the product solving and how is that benefiting you?
Since travel between our schools is expensive and logistical challenging, being able to remotely administer our devices with ease is essential. Our satellite internet connections further challenge remote administration. The JAMF platform solves all of these challenges. Being able to set up local distributions points at each site allows us to work within the bandwidth limitations of our internet capabilities.
Recommendations to others considering the product:
JAMF is a must-have for medium to large scale Apple deployments. Working for a school, finding time that a teacher or student can relinquish their tech for me to install updates or patches is challenging. JAMF allows me to queue these updates to be installed behind the scene with few interruptions.
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