Jamf Pro
JamfExternal reviews
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Jamf Pro is amazing!
What do you like best about the product?
I like how with a click of a few buttons I can automate a task that would take my team weeks to complete. I like the quick response and thoroughness from Jamf Support. After moving from open source management solutions to JAMF I have had much more time to implement ways that increases the quality of service for our environment.
What do you dislike about the product?
While Jamf is working hard on implementing patch management, I wish it was here sooner.
What problems is the product solving and how is that benefiting you?
We are able to image a computer and have a computer on a users desk within the hour. If I need to push out a policy in order to comply with our security team's request I can do that. We are able to store File Vault recovery keys on the Jamf server, in the event that someone is out of town and needs to get into their computer than can. We pull application usage logs in our computer lab environment to justify the need for licensed software.
Recommendations to others considering the product:
Look at the time that is spent trying to get the other products to work for you and you will likely see it is worth the money.
jamf Pro- Best for iOS-OS X Enterprise Management
What do you like best about the product?
As a long time customer, there are many things I could include here, but time and again the number one has to be the level of support provided.
I have never had a case closed without resolution.
I have never had a support contact drop my issue.
I have never had my support specialist declare any issue to be "Third Party" and not their problem.
I have never had a case closed without resolution.
I have never had a support contact drop my issue.
I have never had my support specialist declare any issue to be "Third Party" and not their problem.
What do you dislike about the product?
I guess if I have to list something here, i dislike that I do not have the time to delve into every feature that is offered in the standard jamf Pro Suite.
What problems is the product solving and how is that benefiting you?
As a systems administrator for a K12 school district, I manage over 4200 iOS devices and 2200 OS X devices. Without jamf Pro, I cannot imagine what this would look like, but my guess is, it would be a mess.
My jamf Pro system is robust and agile. ! can manage situations that arise quickly and with minimal impact to network or end user.
My jamf Pro system is robust and agile. ! can manage situations that arise quickly and with minimal impact to network or end user.
Recommendations to others considering the product:
If your organization wants top quality in product features and support, then jamf Pro is the only choice!
jamf also promises and delivers on Zero-Day support on Apple iOS and OS X Operating System releases.
jamf also promises and delivers on Zero-Day support on Apple iOS and OS X Operating System releases.
Consistently Great Support
What do you like best about the product?
Support personnel are easy to communicate with and helpful. The product continues to improve each year and user feedback is listened to and incorporated into product updates.
What do you dislike about the product?
I don't have any major issues with JAMF Pro.
What problems is the product solving and how is that benefiting you?
Efficient deployment and management of iPads.
Love JAMF!
What do you like best about the product?
JAMF Pro allows me to single-handedly manage over 16,000 iPads, over 800 Apple TVs, and 1400 Macs.
What do you dislike about the product?
I wish there were more management options for Apple TVs, but I understand this is a limitation from Apple and not JAMF.
What problems is the product solving and how is that benefiting you?
We need to deploy approximately 3000 new devices a year to students. JAMF Pro offers an easy, seamless deployment and management solution allowing us to deploy thousands for devices with a small staff.
Recommendations to others considering the product:
Evaluate other solutions on the market first and chose the one that will fit your needs.
JamfPRO is exactly what we need
What do you like best about the product?
The massive amount of options. I can do anything from a minimal amount of control and configuration, to detailed settings and configuration lockdown. It's definitely got a learning curve, but once the basics are mastered the sky is the limit.
What do you dislike about the product?
I like using the Casper Suite, but the interface is outdated.
What problems is the product solving and how is that benefiting you?
Maintaining HIPAA compliance with enforced security controls.
Makes controlling a large deployment very easy!
What do you like best about the product?
I manage 500 iPads in an elementary school with Jamf, and it has made my life a lot easier. Easy to deploy an app to multiple devices quickly, giving teachers immediate access with no delay. Lost/misplaced devices can be locked and a message displayed on the lock screen, allowing them to be recovered quickly and easily. Other campuses in my district are planning to adopt Jamf for their iPad management in the upcoming school year, largely on my recommendation.
What do you dislike about the product?
I have really found nothing to dislike. Any issues have been resolved quickly and to my satisfaction.
What problems is the product solving and how is that benefiting you?
We are able to control the apps our teachers use. We can control each device and wipe them clean if necessary.
Recommendations to others considering the product:
Don't hesitate!
A godsend to anyone that has to manage Macs or iPads!
What do you like best about the product?
This product makes it quite easy to manage and supervise all of your iPads or Macs from a centralized location! The cloud feature makes it a time saver of not having to use your own resources and help is always just a chat or phone call away!
What do you dislike about the product?
The ability to have tips or tricks from end users sent out via a monthly email would be an added bonus feature.
What problems is the product solving and how is that benefiting you?
The ability to manage and handle installation of apps across our district from one centralized location is a huge time saver. Managing over 1400 ipads from a centralized location is a huge help and time saver.
Most comprehensive solution for MDM
What do you like best about the product?
The support and community make solving issues simple. Frequent patches correct software issues as well.
What do you dislike about the product?
cost of training. Although the training pass is a great value, the initial sticker shock makes it hard to add into a budget
What problems is the product solving and how is that benefiting you?
We are currently solving ownership of management within our satellite campuses by training on this software
Recommendations to others considering the product:
With time and training it is the only reasonable option. Jamf Nation and slack are great resources, but factory training is the only real way to get familiar with the software.
Essential tool for a Mac environment
What do you like best about the product?
taks that used to take hours to accomplish across all our devices (and we don't even have that many) now take minutes thanks to Jamf Pro.
What do you dislike about the product?
The learning curve is pretty steep. The documentation is good, but when it comes to learning how to get form point A to point D it takes some extra trial and error to find the best path: A to B to C to D? Or Can I go A to D? A to B to D?
The UI and UX needs some work, but v10 which is coming soon will address both of those.
The biggest pain point, patch management, is getting a fix too with v10.
V10 will be a huge upgrade that will eliminate many of the weaknesses, but none of them are that big a deal.
The UI and UX needs some work, but v10 which is coming soon will address both of those.
The biggest pain point, patch management, is getting a fix too with v10.
V10 will be a huge upgrade that will eliminate many of the weaknesses, but none of them are that big a deal.
What problems is the product solving and how is that benefiting you?
-Deployment of new hardware in minutes with no hands on IT needed
-Re-imaging existing hardware in minutes vs hours
-enforcing security policies
-enabling users to self service their machines, makes them feel empowered and in control and dramatically reduces IT costs
-Re-imaging existing hardware in minutes vs hours
-enforcing security policies
-enabling users to self service their machines, makes them feel empowered and in control and dramatically reduces IT costs
Recommendations to others considering the product:
Just do it! I wish we had made this move years ago. The cost to get up and running is a bit steep with the Jumpstart, but its so worth it once you get it in your environment.
Manageable. Sustainable. Supported. Your weekends back.
What do you like best about the product?
Its scalable and can integrate with other systems like Service Now, New Relic, and others that have API.
What do you dislike about the product?
Jamf might consider opening up their internal white papers, known issues, etc., to customers.
What problems is the product solving and how is that benefiting you?
Managing the macOS platform in companies ranging from 100 to 10,000+.
Recommendations to others considering the product:
Go to Jamf Nation User Conference. Buy Training Pass. READ!!!
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