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Jamf Pro
What do you like best about the product?
Reporting, all of the future possibilities for our organization.
What do you dislike about the product?
Patch management, it’s too much work to keep it up-to-date.
What problems is the product solving and how is that benefiting you?
It made it so much easier to distribute settings and configurations. Patch management is not on the level yet.
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Invaluable in the medical field
What do you like best about the product?
Jamf Pro is the only game in town to effectively manager our fleet of Mac and iOS devices that are used to access private and confidential HIPAA data
What do you dislike about the product?
I wish the patch management were more expansive and robust
What problems is the product solving and how is that benefiting you?
Securing the Mac and iPads of doctors and nurses as well as medical researchers
IT Services Manager
What do you like best about the product?
Easy functionality. Easy implementation
What do you dislike about the product?
Nothing :). This is my second time implementing it. No issues.
What problems is the product solving and how is that benefiting you?
Mass deployment at my current company
Jamf in Health Care
What do you like best about the product?
I’ve never used Jamf before my current employer, but it has been a phenomenal tool to help us track and manage our company computers. The ability to quickly, and almost instantly deploy new policies has been a game changer for us
What do you dislike about the product?
Not so much a dislike, but it would be amazing to have an integrated patch management tool to have the most recent installers of the software we use
What problems is the product solving and how is that benefiting you?
We’re utilizing Jamf pro to keep our employees computers secure/encrypted while keeping them up to date with the latest software we use in the field. Being able to mass build and deploy laptops for our care teams has really helped us with employees on-boarding. Jamf’s security has also been extremely helpful in staying Hi-Trust compliant
Recommendations to others considering the product:
Definitely leverage Jamf Nation for help with scripts and policy help; The Jamf community is great and their support is super helpful
Jamf is great
What do you like best about the product?
Fast management of devices easy to use and deploy or remove applications or configuration profiles, lock machines.
What do you dislike about the product?
Being a cloud based customer it usually takes a long time to get someone to look at our issue right when it is happening.
What problems is the product solving and how is that benefiting you?
Security implementation and application delivery and reporting inventory data.
Mac Administration made easy
What do you like best about the product?
Just the ability to easily deploy and enforce controls, flexible management for end users and a kick ass staff.
What do you dislike about the product?
Some APIs are no longer under Jamf’s banner (Service Now) but that is one of those things somewhat outside of Jamf’s control.
What problems is the product solving and how is that benefiting you?
PIV integrating and account management. (Jamf Connect)
Jamf Pro is essential for Mac Management
What do you like best about the product?
Jamf Pro provides the tools to accomplish everything from the simple to the complex.
What do you dislike about the product?
I wish the Jamf Pro interface allowed faster management of multiple policies without having to use the API.
What problems is the product solving and how is that benefiting you?
Fast implementation and distribution of applications, security settings, etc.
Jamf allows us scalability in an enterprise environment.
What do you like best about the product?
Jamf Pro/Casper has always been approachable to a vast array of technical aptitudes. It really helps in our environment to lessen the burden on tier 3 teams, when lower tiers can perform simple tasks.
What do you dislike about the product?
Not sure how much I can blame on Apple, our internal network security posture, or Jamf. But, I frequently spend a while troubleshooting simple issues with APNS pushes. If those could be logged in a special place, it would make it easier to troubleshoot.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easy to scale a solution with many dependencies.
Ease of use
What do you like best about the product?
How quickly I can get something deployed out to systems, without much review.
What do you dislike about the product?
At times the lack of support, with writing policies.
What problems is the product solving and how is that benefiting you?
Speeding up deployment, and improving security
More uptime more accomplished
What do you like best about the product?
Gone are the days of failed JSS Casper rollups and rollback maintenance cycles, with Jamf Pro Cloud. Login and Go reliability.
What do you dislike about the product?
I find the limitation of stability for large single file downloads from the default cloud storage to be odd. Printer configuration would be best if not having to script lpadmin items, and use Computer Management applet. Customizable smart group email stationary. Would like to see a tree or pathway routing for configuration-items Smart Groups association to policies, triggered custom events, etc. In an example, when reviewing Smart Groups, see where they are used prior to deleting.
What problems is the product solving and how is that benefiting you?
Failed or pending configuration profiles may not load self-service `approval` uamdm reminders, without using a Policy > Files and Processes > Execute command `open /appName.app` fix;
Recommendations to others considering the product:
Best use a financial resources for efficiency and ease of implementation, especially from onPrem scenarios.
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