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BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,599 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lokesh V.

Quick Support and Easy Setup, Needs Enhanced Mobile Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack's support team responds very quickly and is willing to connect over call to solve our problems. The tool is also user-friendly, making it easy for any manual tester to adopt quickly. The initial setup was very easy, and I appreciate the guidance from the BrowserStack team, who helped us set up and start our proof of concept.
What do you dislike about the product?
I find the support for native mobile app automation and performance testing lacking. Right now, BrowserStack only supports web responsive mobile apps. It should extend support to native mobile apps and include performance testing with load.
What problems is the product solving and how is that benefiting you?
BrowserStack solves scenarios like data entry in Word Documents, drag-and-drop actions, creating actions using AI, and repeating test steps multiple times using loops. It's user-friendly and offers quick support, making it easy for manual testers to adopt.


    Wojciech b.

Reliable Cross-Browser Testing with Seamless Automation Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is a very reliable platform for cross-browser and cross-device testing, especially in automation scenarios. The biggest advantage is the wide range of real devices and browsers available without the need to maintain physical hardware or complex local infrastructure.

From an automation perspective, BrowserStack integrates well with Selenium and supports modern CI/CD pipelines. Running tests in parallel significantly reduces execution time, which is critical in larger projects. The stability of sessions and overall platform availability are also strong points.

Additionally, the UI is intuitive and makes it easy to quickly debug failing tests using logs, screenshots, and video recordings.
What do you dislike about the product?
Occasionally, browser or device availability can be limited during peak hours, which may require some scheduling adjustments. In rare cases, test execution can be slightly slower compared to local environments, especially for more complex test suites.

Pricing can also be a consideration for smaller teams, although it is understandable given the scope of features and infrastructure provided.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of maintaining and scaling cross-browser and cross-device test environments. Instead of managing multiple local machines or physical devices, we can execute tests reliably in the cloud.

This significantly improves test coverage and confidence in releases while reducing maintenance overhead. It also enables the team to catch browser-specific issues earlier in the development cycle, which directly improves product quality and release stability.


    Jahnavi M.

Streamlined Mobile Testing with Real Devices

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack simplifies mobile automation testing and improves efficiency. The ability to run automated tests on real Android and iOS devices in parallel is fantastic because it helps us catch real-world issues that emulators might miss. The inbuilt Appium inspector is very helpful, speeding up element inspection and debugging, making script development and troubleshooting much quicker. Percy visual testing is another feature I appreciate, as it makes it easy to catch UI regressions across devices and maintain a consistent user experience. The platform also saves significant time during testing cycles, improves test coverage, and reduces the risk of bugs reaching production. The initial setup was very good due to the elaborated document provided by BrowserStack, making it easy for us to get started. Overall, it helps reduce manual effort and the automation runtime.
What do you dislike about the product?
During multiple platform testing, the Appium inspector can sometimes load slowly when switching back between devices, and test execution may occasionally feel slower on certain devices. It would be better if BrowserStack allows stability while using multiple devices.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and cross-device testing, which simplifies catching compatibility issues early. It eliminates maintaining physical devices, speeds up testing cycles, improves test coverage, and reduces bugs reaching production.


    Tarun Teja S.

Outstanding Experience from Start to Finish

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Real device testing offers broad coverage, straightforward integration, and a setup process that is free of complications.
What do you dislike about the product?
It can be costly at times, and I have noticed occasional performance lags. Additionally, the options for offline testing are somewhat limited.
What problems is the product solving and how is that benefiting you?
This solution addresses device and browser fragmentation, accelerates testing processes, lowers infrastructure expenses, and enhances overall app quality.


    Information Services

Seamless Test Management and Effortless Jira Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
i like the test management tools that browserStack offers. it's easy to use and also easy to integrate with your Jira instance.
It was also a good experience with their team who made sure we have all we need to make the right decision on what tool we need.
What do you dislike about the product?
I would say i did not like that LCA is not available for per user basis.
What problems is the product solving and how is that benefiting you?
BrowserStack is providing us a solution for test management . and that also in a good cost . it helped us save about 50% in cost. and the AI Test feature also helps our team a lot during QA process


    Computer & Network Security

Effortless Automation Experience

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is the option to work on multiple mobile devices concurrently. This significantly simplifies cross-device testing and helps identify issues quickly and easily.
What do you dislike about the product?
Occasional performance lag and higher pricing are areas where BrowserStack could improve.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the difficulty of validating applications across diverse browsers and mobile devices without managing physical infrastructure. It benefits me by enabling parallel testing, faster bug detection, and confidence that the application performs consistently for all users.


    Information Technology and Services

Reliable Cross-Browser Testing with Real Devices and Easy Automation

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack’s biggest strength is access to a wide range of real browsers and real devices, which makes cross-browser and cross-device testing much more reliable than emulators. It’s easy to start manual testing, and the platform supports popular automation frameworks, helping QA teams validate UI and functionality across environments with minimal setup.
What do you dislike about the product?
Performance can be inconsistent at times, especially during peak usage, with noticeable lag on some devices. Automation debugging could be improved, as logs and error details are not always sufficient to quickly identify failures. Pricing is also relatively high, which may be challenging for smaller QA teams.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing applications across multiple browsers, devices, and OS versions without maintaining physical hardware. This improves test coverage, helps identify production issues earlier, and saves time and infrastructure costs while supporting both manual and automated testing workflows.


    Mohammad h.

All-in-One Solution That Saves Time Effortlessly

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It saves a lot of time because I don’t need to set up multiple browsers or devices locally. Everything is available in one place.
What do you dislike about the product?
Sometimes the sessions feel a bit slow, especially when using real mobile devices.
What problems is the product solving and how is that benefiting you?
It solves the problem of testing across multiple browsers and devices without maintaining local setups, which saves a lot of time.


    Kristine C.

User-Friendly with Real Device Performance Hiccups

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to test our mobile applications and run our mobile automated scripts. I like having the option to use multiple models of iOS and Android devices, especially real devices, not just simulators. What I like most about BrowserStack is its ease of use and the integration for automation.
What do you dislike about the product?
I dread using the real device feature, cause it's very laggy to use.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test our mobile applications and run automated scripts, offering multiple device models, real and simulated, with ease of use and automation integration.


    Aamir Y.

Real devices, Real experience and Real results

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Wide Range of Real devices plus amazing testing tools that come with BrowserStack.
What do you dislike about the product?
Cost is a little bit high particularly if your team is big and you use more and more products.
What problems is the product solving and how is that benefiting you?
By using BrowserStack we eliminate the need of buying physical devices which our customers use to access our websites.