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BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,594 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vinitha M.

Reliable and Scalable Solution for Cross-Device Automation Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle.
What do you dislike about the product?
The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times.
What problems is the product solving and how is that benefiting you?
Cost efficiency is achieved by eliminating the need to buy and maintain physical devices or infrastructure. Time savings are significant, as quick access to a broad selection of devices accelerates both regression and compatibility testing. Improved test coverage is another benefit, since the ability to test across various operating system versions and browsers leads to higher quality and fewer issues in production. Scalability is also a strong point, with the ease of running parallel tests and integrating with CI/CD pipelines to support continuous testing. Additionally, the flexibility to support both manual and automated testing makes it adaptable to different project requirements.


    Ayush S.

Streamlined Testing but Lacking Consistency

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to test IVP applications, and it reduces the testing time significantly. I like its user interface and test suite feature. The interface is simple, and the test suite feature allows me to run a test on cloud while recording another test on local. The initial setup was good.
What do you dislike about the product?
In BrowserStack, we are facing inconsistency issues. The same test runs smoothly locally but fails in the Suite. Also, the same test passes in one test suite and fails in another test suite.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test IVP applications, which reduces testing time significantly.


    Srinivas M.

A Powerful Cross-Browser Testing Platform with Peak Hour Challenges

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can test on real devices without having to buy them. Having access to the latest and legacy combinations of devices and browsers is super helpful. I appreciate the ability to integrate automation testing with Selenium, as it allows me to use existing Selenium test suites without much change. The parallel testing on different devices, OS, and browsers saves a lot of time. I also find the CI/CD integration very useful for automated browser checks on code changes and builds. Manual and local testing are pretty easy, making it user-friendly.
What do you dislike about the product?
During peak hours, there is a lag and performance is not that great. Typing and scrolling is slow sometimes. Debugging of complex issues can get really slow. Real devices are slower and need longer startup times. Map-based pages are slow. Need control on session timeouts. The pricing should be reduced to make it more affordable. Manual/local testing is pretty easy, but automation/CI/CD requires more effort and time.
What problems is the product solving and how is that benefiting you?
BrowserStack solves usability, user interface, browser compatibility, and device compatibility issues. I like testing on real devices without buying them and accessing latest/legacy browser-device combinations. It integrates with Selenium for automated tests, supporting parallel testing and CI/CD for automated checks, saving us time and effort.


    Nikhil T.

Comprehensive Testing with Real Device Emulation

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to do design reviews of mobile application builds, and it helps me verify whether development matches the provided design. BrowserStack lets me view APK builds on different resolutions of mobile devices at the same time, reducing my time and effort. I appreciate that it gives the experience of testing on a real device, offering various mobile and desktop resolutions. It offers features similar to a real mobile device, like network and screenshots. The screenshot feature is incredibly valuable as I can take screenshots, verify them against the Figma designs, and create documentation for developers if changes are needed. This definitely makes my work better and provides proof of what changes need to be done.
What do you dislike about the product?
I noticed that when using multiple devices at once while testing an APK build, they don't sync properly if one of them is on an older version, like below V11. Also, the initial setup was a bit confusing and the UI can be better.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for design reviews of mobile apps, verifying development against provided designs. It offers multiple device resolutions, saving time and effort. I also value the screenshot feature for matching designs and marking differences for developers.


    Computer Software

Extensibility That Sets It Apart

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
extensibiility and ease of use and deployment
What do you dislike about the product?
complication when just starting off, number of features can be little overwhelming
What problems is the product solving and how is that benefiting you?
compatibility checking


    Lokesh V.

Quick Support and Easy Setup, Needs Enhanced Mobile Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack's support team responds very quickly and is willing to connect over call to solve our problems. The tool is also user-friendly, making it easy for any manual tester to adopt quickly. The initial setup was very easy, and I appreciate the guidance from the BrowserStack team, who helped us set up and start our proof of concept.
What do you dislike about the product?
I find the support for native mobile app automation and performance testing lacking. Right now, BrowserStack only supports web responsive mobile apps. It should extend support to native mobile apps and include performance testing with load.
What problems is the product solving and how is that benefiting you?
BrowserStack solves scenarios like data entry in Word Documents, drag-and-drop actions, creating actions using AI, and repeating test steps multiple times using loops. It's user-friendly and offers quick support, making it easy for manual testers to adopt.


    Wojciech b.

Reliable Cross-Browser Testing with Seamless Automation Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is a very reliable platform for cross-browser and cross-device testing, especially in automation scenarios. The biggest advantage is the wide range of real devices and browsers available without the need to maintain physical hardware or complex local infrastructure.

From an automation perspective, BrowserStack integrates well with Selenium and supports modern CI/CD pipelines. Running tests in parallel significantly reduces execution time, which is critical in larger projects. The stability of sessions and overall platform availability are also strong points.

Additionally, the UI is intuitive and makes it easy to quickly debug failing tests using logs, screenshots, and video recordings.
What do you dislike about the product?
Occasionally, browser or device availability can be limited during peak hours, which may require some scheduling adjustments. In rare cases, test execution can be slightly slower compared to local environments, especially for more complex test suites.

Pricing can also be a consideration for smaller teams, although it is understandable given the scope of features and infrastructure provided.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of maintaining and scaling cross-browser and cross-device test environments. Instead of managing multiple local machines or physical devices, we can execute tests reliably in the cloud.

This significantly improves test coverage and confidence in releases while reducing maintenance overhead. It also enables the team to catch browser-specific issues earlier in the development cycle, which directly improves product quality and release stability.


    Jahnavi M.

Streamlined Mobile Testing with Real Devices

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack simplifies mobile automation testing and improves efficiency. The ability to run automated tests on real Android and iOS devices in parallel is fantastic because it helps us catch real-world issues that emulators might miss. The inbuilt Appium inspector is very helpful, speeding up element inspection and debugging, making script development and troubleshooting much quicker. Percy visual testing is another feature I appreciate, as it makes it easy to catch UI regressions across devices and maintain a consistent user experience. The platform also saves significant time during testing cycles, improves test coverage, and reduces the risk of bugs reaching production. The initial setup was very good due to the elaborated document provided by BrowserStack, making it easy for us to get started. Overall, it helps reduce manual effort and the automation runtime.
What do you dislike about the product?
During multiple platform testing, the Appium inspector can sometimes load slowly when switching back between devices, and test execution may occasionally feel slower on certain devices. It would be better if BrowserStack allows stability while using multiple devices.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and cross-device testing, which simplifies catching compatibility issues early. It eliminates maintaining physical devices, speeds up testing cycles, improves test coverage, and reduces bugs reaching production.


    Tarun Teja S.

Outstanding Experience from Start to Finish

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Real device testing offers broad coverage, straightforward integration, and a setup process that is free of complications.
What do you dislike about the product?
It can be costly at times, and I have noticed occasional performance lags. Additionally, the options for offline testing are somewhat limited.
What problems is the product solving and how is that benefiting you?
This solution addresses device and browser fragmentation, accelerates testing processes, lowers infrastructure expenses, and enhances overall app quality.


    Information Services

Seamless Test Management and Effortless Jira Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
i like the test management tools that browserStack offers. it's easy to use and also easy to integrate with your Jira instance.
It was also a good experience with their team who made sure we have all we need to make the right decision on what tool we need.
What do you dislike about the product?
I would say i did not like that LCA is not available for per user basis.
What problems is the product solving and how is that benefiting you?
BrowserStack is providing us a solution for test management . and that also in a good cost . it helped us save about 50% in cost. and the AI Test feature also helps our team a lot during QA process