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BrowserStack

BrowserStack

Reviews from AWS customer

5 AWS reviews

External reviews

2,625 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Swapnil S.

BrowserStack Review

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
well supported most of the browsers required for testing applications.
What do you dislike about the product?
I am not using BrowserStack extensively. but whatever i used, it looks excellent tool. And so far no complaint
What problems is the product solving and how is that benefiting you?
Using it to execute automation tests on various browsers


    Aman G.

Must for your regression

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
We have been using browserstack automate for web and mobile tests with 20 slots. Also we are planning to migrate to browserstack test management as well because we wanted to have single provider for everything. There is big community for browserstack therefore it is easy for you to get the support and they have detailed implementation guidelines so that you can easily integrate with your applications.
What do you dislike about the product?
On slower network it is difficult to work with browserstack applications and there are very few slots available when there is peak hours but browserstack always tries to improve by adding more devices and servers.
What problems is the product solving and how is that benefiting you?
Running multiple tests in parallel on multiple devices which saves time for your regression and also they provide detailed session recordings and network logs which helps your team to analyze better.


    George S.

Browserstack Saves Time, Money, and Project Deadlines

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
We use Browserstack devices to expand our selection of devices which helps tremendously when we need to reproduce issues on those specific devices without keeping a costly library of devices available at all times. That, and the fact that it is available when our primary devices are having issues is a huge time saver.

User support is pretty good. I normally have a response within a couple hours, and almost always before the end of the day.
What do you dislike about the product?
Sometimes the UI forwarding seems to contaminate results, so everything we test that can be verified needs to be verified on a device we have in our library. While this is a pain, it is still much better that we have Browserstack available. Whenever the topic comes up, I insist that I need this to keep up a high standard of quality.

Logging is a bit hit-and-miss. Sometimes it doesn't load at all, sometimes the screen forwarding also seems to cause issues here as well.
What problems is the product solving and how is that benefiting you?
Reproducing issues on a wide variety of devices we otherwise do not have access to
Consistently up and running when we need it.
Intuitive controls


    Karanbir S.

Automation of User Testing, saves time and increases productivity

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The fact that I can set up multiple user tests, for multiple products.
What do you dislike about the product?
Sometimes the product finds it hard to see through a UX/UI therefore some tests fail on the get go.
What problems is the product solving and how is that benefiting you?
Each time a new version is released I don't have much time to test.
BrowserStack allows me to pre records tests that I can just launch on each version release.


    Juan Camilo C.

Experience with BrowserStack

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The most useful thing about BrowserStack is having a wide variety of devices and the ability to use multiple devices at the same time.
What do you dislike about the product?
What I don't like about BrowserStack is that the installation of applications subject to testing often fails, and I often have to reinstall them.
What problems is the product solving and how is that benefiting you?
The ease with which one can have multiple devices always involves a high initial cost when a company requires a mobile device farm.


    Apparel & Fashion

Easy-to-use and practical software

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity and ease of use of the software
What do you dislike about the product?
Sometimes it seems that certain functions, such as localization, don't update automatically.
What problems is the product solving and how is that benefiting you?
I use browser Stack as a virtual machine, which is very useful for the cost.


    Orin F.

Great for understanding end users' front end experiences

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is extremely helpful for achieving a "true" view of a webpage, without the interference or influence of third-party browser plugins, firewalls, or internal caching issues. You can view your webpage live on a variety of devices and web browsers, with multiple version options for each to confirm backwards compatibility. It's a great tool for understanding what your end user's front end web experience is like.
What do you dislike about the product?
Can run into firewall issues that prevent the browser view from loading on certain wifi networks--this is very company-specific, though, and likely outside of Browserstack's control. However, it can lead to difficulty loading the Browserstack browser view on some networks.
What problems is the product solving and how is that benefiting you?
Here at WSFS Bank, we have a lot of internal security measures (ie, firewalls) set up on our work networks. There are obviously practical purposes for this, but it can lead to internal caching issues that can make it difficult for the Web Team to see the same thing end users are seeing on the front end when changes or updates are made to our websites. BrowserStack is a great tool for us web developers to see an "unfiltered" view of the website without our internal systems affecting that experience. Using BrowserStack, we can reliably view web sites the same way our end users are, allowing us to design more insightfully, aligned with the true user experience.


    Accounting

Great tool for checking search results in the various countries that we operate in

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is a useful tool for our team as we run ads on Bing and Google in multiple countries around the world (UK, Ireland, France, Netherlands, Germany, Belgium, Australia, New Zealand) and BrowserStack allows us to see how our ads look and check that they're showing when we search for certain phrases in different countries. It is pretty easy to use. We use it a few times a month to check our ads are showing and see how they look and also to view competitors' ads in other countries. The 'bug catcher' and 'accessibility insights' are also useful tools though I don't use these as often in my role (they are used more often by our SEO team). I haven't had any issues so haven't needed to use Customer Support. I also haven't integrated it with other tools, though I do like the fact I can search for results on a variety of Browsers (i.e., Chrome and Explorer/Bing).
What do you dislike about the product?
The only downsides I have encountered thus far is that it can be slow to load results and to toggle between browsers and countries.They also send too many marketing emails in my opinion.
What problems is the product solving and how is that benefiting you?
BrowserStack allows us to see how our Search ads and Shopping ads look on the SERP in different countries all over the world, as well as seeing how our website looks when accessing it from an IP address in another country. This helps us to identify problems - e.g., if our ads aren't showing for certain keywords that we're bidding on, we can identify this using BrowerStack and then raise it with the support team at Google or Bing.


    Alex L.

User Management

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to manage users, security, and default settings.
What do you dislike about the product?
How to grant admin access without having to take a license? We want to ensure User management is separate from user access.
What problems is the product solving and how is that benefiting you?
Our Dev team use it for cloud and mobile testing for our product. It do not benefit me specifically but it does help with the business.


    Tod E.

Essential for remote worker QA

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Since I work remotely, I don't have access to a million devices to QA on. Browserstack helps me eliminate the need to amass every new phone, tablet, or desktop operating system. A huge amount of QA can be done from just my laptop, knowing it's not just simulated inaccurately.
What do you dislike about the product?
Sometimes it can take a while to load a device, sometimes not even loading and I have to come back. I don't know if that's just the price of having to connect to a real device though.
What problems is the product solving and how is that benefiting you?
Having to keep up with every new device coming out, their different viewport widths and heights, every new operating system update, can be a job on its own. Through Browserstack I can just start testing on every latest device and operating system.