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BrowserStack

BrowserStack

Reviews from AWS customer

1 AWS reviews
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External reviews

2,289 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amaya H.

BrowserStack - The best web and mobile testing platform

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
With the very simple UI, this is a very user friendly platform. With the massive access granting in the cloud, we don't need to maintain number of physical devices as well as different browser versions.
With the cross browser testing we can ensure the look of the website and the functions are working correctly on various browsers. With the cross device testing we can verify our product is working well on a variety of mobile devices.
As this supports for both manual and automated testing, the work is more easier.
The customer support is also very professional and supportive. Integrating with other apps makes work much easier. Also when purchased it allows unlimited usage to test which is totally worth the money. Implementation is also much easier and quicker than the other alternatives.
What do you dislike about the product?
When purchasing the parallel testing, it is limited to 1.
What problems is the product solving and how is that benefiting you?
We had to do a testing in different geo-locations and different operating systems. BrowserStack easily enabled us to do the testing without any blockers.


    Rajendra S.

BrowserStack is a cloud-based web and mobile testing platform that allows developers and QA to test

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
In BrowserStack Low code automation and comprehensive suite of tools for cross-browser and cross-device testing
What do you dislike about the product?
include potential performance issues, high pricing, and limitations in features or customization
What problems is the product solving and how is that benefiting you?
inconsistent website and application behavior across different browsers and devices


    Nagaraju A.

Excellent AI capabilities

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I like the AI Capabilities and Ease of use
What do you dislike about the product?
Increase the trial period to explore the features
What problems is the product solving and how is that benefiting you?
Automation testing make it easy by using BrowserStack


    Clinton L.

Great experience using browser stack

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
All devices, browsers at one place.
ability to choose any kind of device.
Real device experience.
Easy to use and implement
using real device would create overhead extra works like sharing the screenshot etc
What do you dislike about the product?
it's very difficult to mirror of 2 devices
What problems is the product solving and how is that benefiting you?
the problem of having multiple physical devices. this saves me cost of owning a physical device, place of storage and maintenance


    Computer Software

Seamless Cross-Browser Testing Made Simple

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack makes cross-browser and cross-device testing very efficient and reliable. I love how easy it is to use and add real devices for testing, without the need for complex local setups or emulators. The live testing and automated testing tools integrate well with our CI/CD pipelines, and the support for a wide range of browsers and OS combinations is second to none. It significantly cuts down our QA time and boosts confidence in every deployment.
What do you dislike about the product?
While the product is feature-rich, the interface can occasionally feel a bit slow when navigating between devices or test sessions, especially during peak usage times. Also, depending on the plan, usage limits can be restrictive for larger teams.Minor issues compared to the value it provides overall...
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to maintain an in-house device lab, saving us both time and operational costs. It solves the challenge of ensuring consistent user experience across a wide range of browsers, screen sizes, and operating systems. By using real devices, we catch visual and functional bugs early—ones that local emulators often miss. As a result, our releases are more stable, customer satisfaction has improved, and our development cycles are more agile and efficient.


    Ammar A.

BrowserStack - A Reliable and Effective Cross Platform for QA

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
The best feature of BrowserStack is that it allows for both automatic and manual testing on a large variety of real devices and browsers. Without putting up physical devices, it enables me to test across several OS versions, screen sizes, and browsers. The Live Testing functionality is very straightforward to use, and it can be easily integrated into any CI/CD pipeline because to its interaction with automation tools like Playwright and Selenium. Time has been saved and testing accuracy has increased thanks to this flexibility and convenience.
What do you dislike about the product?
There can be only one parallel test per purchase.
What problems is the product solving and how is that benefiting you?
We had a requirement to test indifferent geo locations and OS. BrowserStack easily solved it and enabled us to test seamlessly


    Puyu W.

Developer

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
A wide range of phone devices to choose from.
What do you dislike about the product?
all good. So far I have found it to be handy.
What problems is the product solving and how is that benefiting you?
Our application needs to be working for different mobile devices. It's not possible to get all the devices physically. Using BrowserStack in convenient and easy to install the app.


    Edgar F.

Comprehensive platform for QA teams

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
It offers a wide range of features that covers most of the desired features and integrations for a QA platform, like:

- ATest Management system that allows you either to maintain manual test suites as well as to integrate it with popular automation testing frameworks and get reports directly into Browserstack
- Integration with Jira, which provides traceability
- Real mobile devices to run tests on
- A customer support team available to teach about new or unknown features
What do you dislike about the product?
- Test case editor: I would be nice if we could edit "inline" without having to open the full edit popup, sometimes you just want to make a change on the title or update from Manual to Automated, and it takes a lot of time to do so through the pop up.
- Grouping of test cases into test suites: it lacks the concept of test suite, you can only create folders within a project, but it has several disadvantages, if you want one test cases to be part of two different tests suites, you have to duplicate it, which makes it a pain to maintain. Also, if you want to get statistics about a particular set of tests, you cant, since the dashboard makes its calculations base on all the test cases, without being able to discriminate based on folder (having test suites would be better)
- AI automation: Competitors like LambdaTest are ahead on AI features, Kane AI offers a platform for writing test cases in natural language and execute them, which can boost QA productivity, Browserstack lacks a feature like that
What problems is the product solving and how is that benefiting you?
Test case management, mobile automation on real devices, reporting on QA status


    Information Technology and Services

Big fan!

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
Love their positive attitude and offerings. It's always been clear what I'm getting into, and documentation is easy to follow. They also host community events, which I haven't attended but really appreciate they exist!
What do you dislike about the product?
I can't think of any right now. Wish there was a free hobby plan, but I do appreciate the free open-source plan.
What problems is the product solving and how is that benefiting you?
Saves us time!


    KUNAL AJAY M.

Essential Tool for Cross-Device Testing

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack allows us to test on a wide range of browsers (Chrome, Firefox, Safari, etc.) and devices (iPhone, Android, Mac, Windows) with just a click. This is a huge time-saver for our QA team.
Unlike many simulators, BrowserStack uses real devices, which means the results are far more accurate and reflective of actual user experiences.
What do you dislike about the product?
While it generally performs well, there can be slight lag or delays in remote browser interactions on less powerful devices.
What problems is the product solving and how is that benefiting you?
BrowserStack allows us to test on real devices (phones, tablets, etc.) with real operating systems, which gives us a more accurate view of user experience.

Benefit: This leads to more reliable testing, catching bugs or performance issues that would otherwise go unnoticed, ensuring a smoother experience for our end users.