BrowserStack
BrowserStackExternal reviews
2,464 reviews
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Excellent for Design Testing, But Pricing Could Be Better
What do you like best about the product?
BrowserStack is very helpful in design testing and also very useful in checking various viewports
What do you dislike about the product?
The pricing is little bit high to get the advanced features.
What problems is the product solving and how is that benefiting you?
Design testing in various browsers and devices. Now the mobile devices are updating fast and it is very costly to buy each device on its release. By using BrowserStack we are able to use the new devices virtually and it is very helpful in design testing.
Scalable and Innovative, But Auth Testing Can Be Frustrating
What do you like best about the product?
Scalability and innovation. Availability to all the required devices and browsers.
What do you dislike about the product?
Sometimes we face challenges running some auth based tests in browserstack devices which is frustrating. Currently we are having one such challenge in one of our projects where sometimes auth0 is not returning response when trying to login from browser stack device whereas this issue is not happening in real device.
What problems is the product solving and how is that benefiting you?
I can run my tests of any device and can do it using schedulers. So my device coverage is increased and test schedulers are run without need of keeping any in house devices up all the time.
Review from UI/UX Manual tester
What do you like best about the product?
The step by step explanation by leader. Easy to understand the product.
What do you dislike about the product?
For freshers in testing field and who are deep into manual testing, for them its a bit tough to understand the tool and use of it at the initial stage.
What problems is the product solving and how is that benefiting you?
I have not yet used the BrowserStack tool for my test purpose. But getting a good reply with soution of all my doubts.
Exceptional Cross-Browser Testing with Flawless User Experience
What do you like best about the product?
One of the best products in the market for cross-browser testing for web and mobile. Being a designer, I personally have tested many of our designs in production via this platform, as well as quality assurance engineers from our teams. Great user experience, highly recommend.
What do you dislike about the product?
Nothing at all, it's always been a pleasant and smooth experience.
What problems is the product solving and how is that benefiting you?
Real device testing at its best. Often, we are unable to get hold of a device physically; being able to use it virtually and test on it is a real boon.
Cross-Platform Testing Made Easy, Still Exploring Downsides
What do you like best about the product?
Testing accross platform, and automating testing
What do you dislike about the product?
I need to get back to you about his one :)
What problems is the product solving and how is that benefiting you?
Being able to run tests accross multple devices and platform from one place is very helpfull, saving lots of time of efforts.
Also, being able to test an app, ios or android, straight from the screen.
Also, being able to test an app, ios or android, straight from the screen.
Effortless Multi-Device Testing Makes Life Easier
What do you like best about the product?
I like the ability to be testing multiple devices at once.
What do you dislike about the product?
Sometimes performance can be a bit slow. however, it has improved in the past few years.
What problems is the product solving and how is that benefiting you?
It is helpful being able to see how a website performs on the plethora of devices that people use, as well as their operating system version.
Highly Recommend for Seamless Multi-Device Testing
What do you like best about the product?
I find BrowserStack incredibly easy to use, even for non-technical users, as it requires no prior experience. I also love that it provides access to over 200 virtual devices, eliminating the need to purchase physical devices, thus saving cost and time while boosting productivity.
What do you dislike about the product?
I find the trial period quite limited, which restricts the time available to thoroughly test and explore all features of the platform. An extended trial duration would allow for a more comprehensive evaluation and a better understanding of the capabilities of BrowserStack.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test websites across 200+ virtual devices, reducing the need to purchase physical devices, saving cost and time, and boosting my productivity.
Amazing Platform for Cross-Device Testing to ensure Consistency
What do you like best about the product?
Testing an app or a website on various devices, operating systems, and browsers ensures a seamless user experience, consistent performance, and compatibility across different environments, helping developers identify and fix issues before users do.
What do you dislike about the product?
The automatic session expiry can sometimes be quite annoying. Even though it's possible to enable notifications, the overall experience still ends up being frustrating.
What problems is the product solving and how is that benefiting you?
Manually testing on actual devices of different types can be quite challenging. BrowserStack simplifies this process by providing access to a wide range of devices, including Android, iOS, Windows, and Mac, all in one place, making testing much more convenient.
Real Devices, Fewer Surprises
What do you like best about the product?
Automate + parallel runs save the sprint. We run ~40 parallel sessions per PR via GitHub Actions. A smoke grid that used to take ~55 minutes on our old setup now finishes in ~12–15.
Debuggable evidence, not vibes. Live console, network logs, HAR downloads, videos, and screenshots make defects reproducible. The “one link to everything” is gold for triage and for writing crisp tickets.
Local testing that “just works.” The secure tunnel lets me hit feature branches and localhost APIs behind VPN. I can flip geolocation/time-zone/network shaping to mimic real user conditions.
Debuggable evidence, not vibes. Live console, network logs, HAR downloads, videos, and screenshots make defects reproducible. The “one link to everything” is gold for triage and for writing crisp tickets.
Local testing that “just works.” The secure tunnel lets me hit feature branches and localhost APIs behind VPN. I can flip geolocation/time-zone/network shaping to mimic real user conditions.
What do you dislike about the product?
Occasional device queues. Real iOS devices can stack up during peak hours, cold starts are slower than simulators.
Local tunnel edge cases. Behind some corporate proxies, the tunnel needs a nudge (custom flags) and can drop on long runs.
Desktop RDP nuance. For legacy IE/old Edge testing, keyboard/input focus sometimes goes wonky when switching windows.
Local tunnel edge cases. Behind some corporate proxies, the tunnel needs a nudge (custom flags) and can drop on long runs.
Desktop RDP nuance. For legacy IE/old Edge testing, keyboard/input focus sometimes goes wonky when switching windows.
What problems is the product solving and how is that benefiting you?
Cross-browser/device coverage without owning hardware. We went from ~8 to ~45 meaningful browser-device combos per release, cutting “works on my machine” escapes by ~30% over two quarters. Faster, trustworthy feedback in CI. Parallel Automate runs plus rich artifacts collapsed our PR feedback loop from ~1 hour to ~15 minutes, keeping reviewers unblocked. Real-world repros, not lab guesses. Network shaping and geolocation let us prove bugs under 3G/roaming conditions, support tickets get resolved faster because we attach video + HAR + device details.
Lower ops overhead. No more patching emulators or juggling USB hubs, the team focuses on scenarios, not lab maintenance.
Lower ops overhead. No more patching emulators or juggling USB hubs, the team focuses on scenarios, not lab maintenance.
A Must-Have Tool for QA Teams
What do you like best about the product?
The best thing about BrowserStack is how easy it makes cross-browser and cross-device testing without the need to maintain a physical device lab. At Kudzu, we use it daily for both manual and automation testing. It’s extremely easy to use, and the interface is clean and intuitive. The integration with automation tools like Selenium and CI/CD pipelines (like Jenkins or GitHub Actions) is smooth and reliable. I also appreciate the wide range of real devices and browser combinations available, which helps us ensure high-quality releases across platforms.
What do you dislike about the product?
While BrowserStack is a great tool overall, there are a few areas that could be improved. Occasionally, real device sessions take a bit longer to connect, especially during peak hours. Some features, like advanced debugging tools or logs, could be more detailed — particularly when running automation tests. Also, pricing can be a bit high for smaller teams or startups, especially if you need access to multiple users or parallel sessions. But these are relatively minor issues compared to the value it provides overall.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing websites and apps across countless device and browser combinations without needing to maintain a physical device lab. This is especially helpful for us at Kudzu because it saves time and resources while ensuring our products work well for all users. Instead of juggling multiple devices or environments, we can quickly access real devices and browsers on the cloud. This speeds up both manual and automated testing, reduces bugs in production, and helps us release high-quality software faster.
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