BrowserStack
BrowserStackExternal reviews
2,599 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Extensive Device Support and Powerful Automation Features
What do you like best about the product?
wide combination of devices.
Availability
APIs - Automation
App Live - manual tests
Availability
APIs - Automation
App Live - manual tests
What do you dislike about the product?
1) ticket resolution takes time
2) Requesting a combination of device x OS configuration does not happen in general.
3) New features are mostly paid up with higher licencing
4) No information/ update shared when there is unplanned outage
2) Requesting a combination of device x OS configuration does not happen in general.
3) New features are mostly paid up with higher licencing
4) No information/ update shared when there is unplanned outage
What problems is the product solving and how is that benefiting you?
Off premise device management and availability 24x7.
no cost in ownership of hardware
AI implementation in Test/QA space which not many companies do
Test Management and artifacts capturing
no cost in ownership of hardware
AI implementation in Test/QA space which not many companies do
Test Management and artifacts capturing
Great Cross-Browser Testing and Test Management tool, but usability can be improved.
What do you like best about the product?
The cross-browser testing ease and the way it helps in debugging across different platforms under one umbrella are amazing.
What do you dislike about the product?
The ease-to-use platform can be a bit improved which will help users engage more.
What problems is the product solving and how is that benefiting you?
->Cross browser testing
->Test Management toool to track testcases and keep it documented.
->Percy for UI testing wrt Figma.
->AI features which help in self healing.
->Test Management toool to track testcases and keep it documented.
->Percy for UI testing wrt Figma.
->AI features which help in self healing.
Streamlines Real Device Testing (With Some Frustrations)
What do you like best about the product?
What Works Really Well:
1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!
2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.
3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.
4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario.
1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!
2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.
3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.
4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario.
What do you dislike about the product?
The Challenging Parts:
1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.
2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.
3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.
4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.
5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day.
1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.
2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.
3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.
4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.
5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day.
What problems is the product solving and how is that benefiting you?
BrowserStack App Live solves several critical challenges I face as a QA Analyst:
1. Device accessibility without the hardware investment. I don't have physical access to dozens of different mobile devices, and my company can't justify purchasing every Android and iOS variant we need to test against. BrowserStack gives me instant access to real devices across different manufacturers, OS versions, and screen sizes, eliminating the need for an expensive device lab.
2. Testing on actual user environments. Emulators and simulators don't always replicate real-world behavior accurately. I've caught device-specific bugs, performance issues, and UI rendering problems on BrowserStack that would never appear in an emulator. This means we ship more reliable apps to actual users.
3. Remote work flexibility. As a working parent with a demanding schedule, being able to access any device from anywhere is invaluable. I don't need to be in an office with a physical device lab to do thorough mobile testing.
1. Device accessibility without the hardware investment. I don't have physical access to dozens of different mobile devices, and my company can't justify purchasing every Android and iOS variant we need to test against. BrowserStack gives me instant access to real devices across different manufacturers, OS versions, and screen sizes, eliminating the need for an expensive device lab.
2. Testing on actual user environments. Emulators and simulators don't always replicate real-world behavior accurately. I've caught device-specific bugs, performance issues, and UI rendering problems on BrowserStack that would never appear in an emulator. This means we ship more reliable apps to actual users.
3. Remote work flexibility. As a working parent with a demanding schedule, being able to access any device from anywhere is invaluable. I don't need to be in an office with a physical device lab to do thorough mobile testing.
Essential for Cross-Browser Testing
What do you like best about the product?
- BrowserStack is instrumental in cross-browser web application testing.
- Supports all major browsers and operating systems, each with multiple versions.
- Easy to use.
- Supports all major browsers and operating systems, each with multiple versions.
- Easy to use.
What do you dislike about the product?
Copying and pasting from/to the app can be inconsistent at times.
What problems is the product solving and how is that benefiting you?
It helps our organization test our web applications, which is crucial to our support and product development.
Instant Device Access and Realistic Testing Experience
What do you like best about the product?
1. The ability to jump into any device or browser in seconds is honestly the biggest advantage. I don’t wait for emulators to boot or hunt for physical devices.
2. Touch response and scroll behaviour feel close enough to a real phone to reliably catch UI alignment, gesture issues, and responsive bugs.
3. Built-in tools like network throttling, geolocation, and device rotation make it easier to recreate real-world scenarios without using third-party utilities.
4. Screenshots and video recordings save time when creating bug reports, I can attach evidence instantly.
5. The consistency matters most. Whether it’s Chrome on a Pixel or Safari on an iPhone, I know exactly what environment I’m testing in.
2. Touch response and scroll behaviour feel close enough to a real phone to reliably catch UI alignment, gesture issues, and responsive bugs.
3. Built-in tools like network throttling, geolocation, and device rotation make it easier to recreate real-world scenarios without using third-party utilities.
4. Screenshots and video recordings save time when creating bug reports, I can attach evidence instantly.
5. The consistency matters most. Whether it’s Chrome on a Pixel or Safari on an iPhone, I know exactly what environment I’m testing in.
What do you dislike about the product?
1. The visual frame rate occasionally drops for animation-heavy flows, making certain UI issues slightly harder to observe.
2. Switching between device orientations isn’t always instant, there’s a small lag.
2. Switching between device orientations isn’t always instant, there’s a small lag.
What problems is the product solving and how is that benefiting you?
In my day-to-day work, BrowserStack is basically my go-to platform for anything related to cross-browser and cross-device validation. Instead of relying on emulators or a limited set of local machines, I use BrowserStack to test how our application actually behaves on real browsers and real devices. A big part of my usage is around manual debugging with BrowserStack Live, especially when a bug is reported from a specific browser, OS version, or device that I don’t have access to locally. I can quickly spin up that exact environment, reproduce the issue, record evidence, and share it with developers without any back-and-forth. On the automation side, I use BrowserStack Automate to run our UI regression suites in parallel across multiple browser-OS combinations as part of CI. This helps us catch browser-specific failures early and keeps our release cycles predictable.
Feature-Rich Real Device Testing That Amazes
What do you like best about the product?
Real device testing with lot of features available, amazed with the features like changing location, network throttling ,etc. More features can be added, one of which is most needed for us is factory reset a device.
What do you dislike about the product?
Some lags and sometimes device automatically shuts down due to unknown issues directly on launch sometimes, also needed to use test automation, but want to demo it first which is not available.
What problems is the product solving and how is that benefiting you?
Testing on real device without owning them and with the advantage of keeping the devices present everywhere, I have the advantage to test these from anywhere, don't have to carry the devices everywhere with me. Also, the variety of manufacturers present is a good thing, which is very good.
Seamless Multi-Device Access on Real Hardware
What do you like best about the product?
The multi device on remote physical devices, it's easy to use and get access to.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
What do you dislike about the product?
Not able to install apps on the devices to test internal app builds
What problems is the product solving and how is that benefiting you?
Multi-device and Cross browser testing
Mobile App testing
What do you like best about the product?
The combination of real-device access plus zero setup makes BrowserStack incredibly powerful for catching real-life bugs quickly and shipping with confidence.
What do you dislike about the product?
sometime our developer report lag, hanging sessions, and slow loading times—particularly when automating tests or when multiple testers are online simultaneously.
What problems is the product solving and how is that benefiting you?
automation and many devices we can test
Effortless Cross-Device Testing with Seamless Automation Integration
What do you like best about the product?
What I like best about BrowserStack is the ability to reliably test automation across a wide range of real browsers and real mobile devices without the overhead of maintaining local infrastructure. It allows me to quickly validate web and mobile applications in parallel across environments, which significantly speeds up feedback loops. The seamless integration with automation frameworks, stable cloud infrastructure, and accurate reproduction of real-world user conditions make it especially valuable for building and maintaining scalable test automation suites.
What do you dislike about the product?
What I dislike about BrowserStack is that test execution can occasionally be slower or inconsistent, especially during peak usage times, which can impact automation stability. Debugging failed tests can also be challenging at times due to limited visibility into device-level logs or transient environment issues. Additionally, managing sessions and optimizing parallel usage sometimes requires extra tuning to keep costs and execution time under control.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of maintaining and scaling cross-browser and cross-device test infrastructure. Instead of managing and constantly updating local machines, emulators, and physical devices, it provides instant access to a wide range of real browsers and real mobile devices. This benefits me by enabling faster automation feedback, more reliable validation of real user scenarios, and the ability to scale test coverage across platforms without additional operational overhead. As a result, I can focus more on improving test quality and automation strategy rather than infrastructure maintenance.
Browser Stack
What do you like best about the product?
I like that BrowserStack provides instant access to a wide range of real devices and browsers, eliminating the need to maintain an internal device lab. The platform is extremely reliable, integrates well with existing CI/CD tools, and offers fast, accurate results. Its combination of live testing, automated testing, and debugging tools helps streamline the entire QA workflow.
What do you dislike about the product?
My main dislike is the latency when interacting with real devices, which can slow down debugging. Some features feel scattered, and advanced automation capabilities often require higher-tier plans. Device availability during high-traffic times can also be a challenge.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to manage our own device and browser infrastructure. It solves cross-browser and cross-device compatibility issues by giving us instant access to real devices and a wide range of browser versions. This helps us identify UI bugs early, maintain higher product quality, and ship releases faster with greater confidence.
showing 91 - 100