External reviews
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Seamless SOC 2 Compliance with Exceptional Support from Elizabeth John!
What do you like best about the product?
We had an awesome experience working with Drata, especially with Elizabeth John, who was incredibly helpful throughout the process. She made setting up everything for our SOC 2 Type 1 and 2 so much easier, guiding us every step of the way and always being available to answer questions. Elizabeth was extremely prompt, responding quickly whenever we needed support, which made the entire process feel smooth and efficient. The platform itself is intuitive and streamlined, taking a lot of the stress out of compliance. Highly recommend Drata if you’re looking for a straightforward compliance journey — and if you get the chance to work with Elizabeth, you’re in great hands!
What do you dislike about the product?
The only downside we’ve encountered is the lack of integration with Oracle Cloud Infrastructure (OCI), which would make the platform even more versatile for our needs.
What problems is the product solving and how is that benefiting you?
Obtaining SOC 2 Type 1 and 2
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Drata fits big organization as well as small, putting GRC and automation at the center with ease
What do you like best about the product?
Clear and well designed GUI, dashboards, and sections. Very clear to understand where everything is. New features such as questionnaires section, Trust Center, UAR connections, integrations. Automation of tests. Acqusition of SafeBase. Customer Success and Support are excellent. Budget, in comparison to other platforms. Vendor assessment.
What do you dislike about the product?
Custom tailoring per client, feature requests(roadmap)can sometimes be too generic or basic. Vendor assessment work can be tedious.
What problems is the product solving and how is that benefiting you?
Drata assists greatly in maintinaing our certifications(SOC,ISO, GDPR, etc'). GRC platforms automates evidence collection, monitorign and UAR in addition to vendor assessments, questionnaires answered in audits, etc.
Reliable and Safe
What do you like best about the product?
I apprecaite that everything is consolidated into one place. It makes it easy for our security team to keep everyone in compliance. Easy to enroll new employees in and upkeep.
What do you dislike about the product?
I haven't run into any major issues thus far. Although the audit process seems intense, the extra guidance has been helpful.
What problems is the product solving and how is that benefiting you?
Primarily Drata has streamlined all policies related to security and compliance.
Easy to use
What do you like best about the product?
My company uses Drata to monitor compliance, as an employee it's really easy to ensure all my training is complete and my device is compliant with company settings!
What do you dislike about the product?
Nothing comes to mind for me here, the Drata Agent is always monitoring my device to ensure it's compliant and training is easy to see what needs to be completed.
What problems is the product solving and how is that benefiting you?
I'm able to complete my employee security policies and monitor my device for compliance.
Exceptional Customer Service - Platform
What do you like best about the product?
The responsiveness of their customer support team. They might not always be online during hours while I am needing assistance but they ALWAYS respond.
What do you dislike about the product?
I dislike the Bot in the Help feature. I really wish that Bot would go away.
What problems is the product solving and how is that benefiting you?
All in 1 portal to manage all SOC2 Controls/Monitoring and evidence collection - this system makes our lives much easier while trying to maintain SOC certifidation.
Always great experience with Drata
What do you like best about the product?
Good and detailed documentation, ease of use and integration with compliance monitoring, quick and on-point replies from Support
What do you dislike about the product?
some older UI elements and screens can be limited in use/confusing, but Drata is continuisly updating and evolving its UI
What problems is the product solving and how is that benefiting you?
helps our security controls in check, helps maintain inventory of vendors, assets, policies etc, helps create policies, vendor reviews etc
Great platform. Customer Support is a true differentiator.
What do you like best about the product?
Drata is very intuitive and includes a plethora of features and functionality for the money. I especially like the policy templates.
What do you dislike about the product?
The Drata Agent, which is a really nice piece of functionality, doesn't play well with some remote management systems. It would be nice if Drata could figure out how to fix that.
What problems is the product solving and how is that benefiting you?
Most of my clients are pursuing and preparing for SOC 2 audits. Using Drata and the automation and integrations really help streamline the entire process. Something else worth mentioning. Auditing firms will often times quote a quicker audit turnaround if you use an automation tool such as Drata.
Best application for building a compliance program, hands down!!
What do you like best about the product?
Drata has everything to love. The platform is easy to use, intuitive, and allows the user to make almost all connections, for automatic updates. The help AI is amazing and has answered every question I have had. Strong support team. By applying Agile practices to this launch, we have reached 73% passing tests in 38 days.
What do you dislike about the product?
That I did not know about them earlier! I have found nothing bad so far!
What problems is the product solving and how is that benefiting you?
Drata solves the problem of creating from scratch, a compliance program for most of the top security compliance frameworks.
We have just started.. but support has been really good
What do you like best about the product?
Sales process - kudos Sam
Support team has been very helpful
Support team has been very helpful
What do you dislike about the product?
Integrations can be a little cluncky, stuggling with Sendgrid
What problems is the product solving and how is that benefiting you?
Gaining SOC2 and then GDPR
Drata Review
What do you like best about the product?
How it centlizes everything from a security standpoint.
What do you dislike about the product?
bugs here and there but they often get fixed.
What problems is the product solving and how is that benefiting you?
centralizing all our security frameworks. Helping with the frameworks in question. Managing proof and controlsd efficiently.
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