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Helpful
What do you like best about the product?
A repository for policies, monitoring capability (and clarity about those not monitored, risk and vendor and personnel management (all implying the connections to applicable systems), ability to export data, ease of use. The information provided on the monitored tests is gold - how to fix, what's wrong, the JSON details on drill-down. The ability to say what's in/out of scope.
What do you dislike about the product?
Adding a review status for policies would be helpful. The training isn't horrid, but could be expanded to offer dev training, for instance.
What problems is the product solving and how is that benefiting you?
Policy "truth", evidence of reviews for risk and vendor reviews, monitoring of infrastructure. Cleaner communication with auditors about evidence.
Fantastic experience with Drata
What do you like best about the product?
Drata has made the compliance process exceedingly simple, especially for a company going through a compliance audit for the first time. Everything is broken down to be user friendly and also customisable for your business. In addition, our Point of Contact, Ali, has been unbelievably helpful. She is always very responsive and goes above and beyond to answer our questions, no matter what they entail!
What do you dislike about the product?
There is very little to dislike about Drata! It would be helpful to have examples of what evidence could be provided for each of the controls, but that is more user inexperience than something the tool itself is lacking.
What problems is the product solving and how is that benefiting you?
Drata is helping us achieve and maintain security compliance, while assisting with monitoring and ensuring best practice is kept and upheld.
Drata makes compliance engineer friendly
What do you like best about the product?
Breaks down the complexity of big certifications into manageable steps
Automatic compliance checks
Excellent personnel management
provides lightweight device management software
Fantastic customer support
Automatic compliance checks
Excellent personnel management
provides lightweight device management software
Fantastic customer support
What do you dislike about the product?
A little bit expensive for small businesses
What problems is the product solving and how is that benefiting you?
Helping us get ISO-27001 Compliance
Great SOC 2 Compliance Software!
What do you like best about the product?
Drata is a great software all around. It not only guided us throughout the process, it immensely helped create all necessary policies, update our systems, and educated us along the way. Their help and chat desk are prompt and helpful, providing answers to any questions. Their compliance and audit experts are ready to help. The software itself is user-friendly and intuitive. On top off all is the customer service, especially Ali, who held our hand and walked us through the entire process. We could not have done it without her, and Drata.
What do you dislike about the product?
Nothing not to like! The SOC2 evaluation process is long and complex, but Drata made it so easy and frictionless.
What problems is the product solving and how is that benefiting you?
Guidance, knowledge, automation, evaluation, expertise.
Highly recommended.
What do you like best about the product?
The automation processes are really helpful.
What do you dislike about the product?
We don't have any dislike so far. Drata is continously improving the platform and service.
What problems is the product solving and how is that benefiting you?
Ease of use, getting the compliance frameworks in place quickly.
Incredibly helpful with automation and security
What do you like best about the product?
Drata is incredible at automating our security controls and letting us see at a glance how prepared we are for an upcoming SOCII audit. Our account manager, Nick C. is also amazing and super patient with any questions we may have. Drata also is great at letting us know about upcoming product releases and advising how improvements can help our own use of the tool.
What do you dislike about the product?
Sometimes with marketing emails, I'm not quite clear how our particular instance is impacted by any changes to controls, so I need clarification from our account manager.
What problems is the product solving and how is that benefiting you?
Security controls; SOCII audit readiness.
Great solution!
What do you like best about the product?
- Excellent Customer Success support
- Very easy and efficient platform
- Very easy and efficient platform
What do you dislike about the product?
Since I started using Drata, everything goes fine.
What problems is the product solving and how is that benefiting you?
ISO27001 looks easy to setup but with Drata it is easy to follow up as well.
Fabulous user experience, great customer support, logical onboarding process
What do you like best about the product?
The user interface is fantastic, so easy to use and uncomplicated.
What do you dislike about the product?
There is nothing to like about this product, but would be keen to see more integrations into other HR and Education tools.
What problems is the product solving and how is that benefiting you?
Drata is keen to help out in anyway possible and provides weekly customer success engagements to ensure you are getting the most out of the tool.
Drata has been a pleasure to work with.
What do you like best about the product?
The account manager to help me work through my goals. Love the hands on experience.
What do you dislike about the product?
Nothing. The service is excellent. It would be great for more features to be automated, but we never ran into any issues where we didn't have something one click away.
What problems is the product solving and how is that benefiting you?
Soc2
Drata and our main Rep Ali have been thoroughly professional, responsive and expert.
What do you like best about the product?
Drata is very thoughtfully and helpfully developed with intuitive and informative structure. The guided experience is backed by encouraging staff with deep knowledge.
What do you dislike about the product?
They could benefit from an expanded range of integrated partners for automated monitoring.
What problems is the product solving and how is that benefiting you?
We require certain levels of security policy and practice to be demonstrated for our own purposes and outside organizations. Drata is providing the subject matter and structure to help us get to the next level.
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