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A system that greatly simplified the complicated SOC2 and PCI process.
What do you like best about the product?
We tried doing SOC2 compliance on our own, and it was a complicated mess and very confusing. Drata provides a well-defined structure to follow. We simply checked off each item gradually until our score was 100%. When the auditors came in, they had minimal questions.
What do you dislike about the product?
The downside is very minimal. When a compliance test fails, the instructions for resolution could be better.
What problems is the product solving and how is that benefiting you?
Drata has simplified the SOC2 and PCI compliance process.
Streamlined SOC 2 Audit and Great Customer Support
What do you like best about the product?
Automates and streamlines day-to-day security compliance efforts with easy implementation and usage.
Amazing customer support from timely account management, tech support, and policy support.
Makes the SOC 2 audit easy and stress-free!
Amazing customer support from timely account management, tech support, and policy support.
Makes the SOC 2 audit easy and stress-free!
What do you dislike about the product?
There is no HITRUST framework yet. But I hear it's coming next quarter.
Some of the automated integrations have been problematic (e.g., github, background checks, and HRIS updates). However, I've seen great improvement and responsive fixes from Drata over time. Quite pleased with the turn-around.
Some of the automated integrations have been problematic (e.g., github, background checks, and HRIS updates). However, I've seen great improvement and responsive fixes from Drata over time. Quite pleased with the turn-around.
What problems is the product solving and how is that benefiting you?
Automated monitoring rather than manual monitoring. Huge time-savings and cost-savings.
Real-time alerts while scaling a fast-growing SaaS company.
Personnel compliance is a breeze now!
Real-time alerts while scaling a fast-growing SaaS company.
Personnel compliance is a breeze now!
Simplify and automate tedious tasks
What do you like best about the product?
Helps automate gathering audit artifacts.
What do you dislike about the product?
When session times out, sometimes the interface hangs without logging in at the drata.com homepage.
What problems is the product solving and how is that benefiting you?
Automation of gathering audit artifacts via API integrations. This helps us reduce the time spent completing audits.
Drata review
What do you like best about the product?
Features, Track all ISO/SOC2 progress in one platform
What do you dislike about the product?
Nothing as of now. Has potential to have more features
What problems is the product solving and how is that benefiting you?
ISO compliance, platform wide monitoring, vendor assessments, risk assessments, etc
Fast Support by Drata
What do you like best about the product?
The support person Terrious was knowledged and resolved it asap. It was helpful in sharing images to explain the issue.
What do you dislike about the product?
Nothing at all to methion at this ime for me.
What problems is the product solving and how is that benefiting you?
It helps us solve the complaiance.
Comprehensive Assistance from Drata Team
What do you like best about the product?
Drata is a user-friendly system that allows us to easily remain compliant, even with our non-technical employees.
What do you dislike about the product?
Coming from Vanta, I was concerned I wouldn't be able to navigate the system, but Drata is quite intuitive.
What problems is the product solving and how is that benefiting you?
As a HIPAA compliant company, we need to remain SOC2 compliant, and Drata allows us to do so.
Drata makes compliance possible in the chaos of running a business...
What do you like best about the product?
As someone who used to do compliance manually, I love how Drata uses our vendors and systems to automate much of the data collection and organization of evidence. The support is always available for questions, and the dashboard and onboarding steps simplify implementation. They walk you through the steps with questions, and once you select your auditor, they know Drata as well and can help tie up any loose ends before starting an audit.
What do you dislike about the product?
There is no downside. They have integrations with all of our cloud, development and IDP systems.
What problems is the product solving and how is that benefiting you?
Drata collects the majotity of evidence needed for our SOC 2 and HIPAA and for the manual evidence, has reminders and places to store the manual evidence when it is collected.
had a quick question and was helped immediately with great service
What do you like best about the product?
Easy to use - great support - very helpful and knowledgeable
What do you dislike about the product?
I sometimes get too into the details and miss how easy it is to actually use and track my needs
What problems is the product solving and how is that benefiting you?
I need to maintain a SOC2 certification and Drata makes it easy
Clarity and support that has helped us grow
What do you like best about the product?
Take what you will from that fact that I've enjoyed learning about and implementing these data privacy and security frameworks, but I attribute a lot of that enjoyment to the value we've gotten from working with Drata. They've been an essential partner in our startup’s growth, streamlining our GRC and compliance efforts with clarity, transparency, and exceptional support. Their platform makes it easy to navigate complex requirements, the Compliance Accelerator program has been a major asset in helping us quickly align with industry standards, and the integration with SafeBase’s Trust Center has elevated how we can communicate our security posture—clean, modern, and confidence-inspiring for both prospective partners and customers. Their documentation is extensive and accessible, the onboarding and implementation process was quick and clear, and their support team has always been responsive and genuinely helpful.
What do you dislike about the product?
I don't think there's anything I actively dislike. The help guides could probably be structured more clearly with subheadings/highlights, some of the large tables could be better formatted for either dynamic resizing or pop-out windows, and the help docs overall could use a bit more branded visual flair or character, but that's pretty minor all things considered.
What problems is the product solving and how is that benefiting you?
Demonstrating our security posture, helping us meet modern GRC requirements quickly, and supporting our ability to grow our business and customer base.
Excellent platform for SOC 2 implementation for Startup
What do you like best about the product?
Excellent support for SOC implementation provides functionalities for integration with a fast way to understand and use interfaces.
What do you dislike about the product?
The Drata audit hub feedback: the user needs to enter each requisite answer and go back to the principal page to select another topic, answer, go back again, etc. You do not have a next button to continue answering. You do not have an export report for all issues you need to work on.
What problems is the product solving and how is that benefiting you?
SOC 2 Implementation and Control for a Startup Company.
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