I have been deploying all the services to Australia and USA. These are for customer compliance on HIPAA, ISO 27001, SOC 2, and similar standards.
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Drata Recommendation As Our Risk and Compliance Tool
What do you like best about the product?
It just makes our Risk and Complaince journey smooth and seamless. Ease of integration also with the staff. Lastly, the customer support is top notch.
What do you dislike about the product?
Honestly, nothing, just few observations around how some features can be added to it, but overall, it does what I expect it to do.
What problems is the product solving and how is that benefiting you?
Helping with the burden of compliance.
Pleasant experience so far
What do you like best about the product?
Ease of use, Good User experience, Detailed controls and reference guides, online support, ease of integration
What do you dislike about the product?
technical drata Issues are not resolved on time
What problems is the product solving and how is that benefiting you?
Ease of compliance processes and trcaking of controls and evidences
Solid compliance platform
What do you like best about the product?
The support is responsive and very helpful.
What do you dislike about the product?
The UI can be a little overwhelming and there's a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Before Drata, our evidence collection was manual and time-consuming. Drata integrates directly with many of our key systems and offers a centralized place to upload and update evidence. They also provide a network of inexpensive but good auditors.
One stop shop for compliance
What do you like best about the product?
I think the most useful things about drata are its intergrations and its structure, you can link so many systems and use it as not just a one time thing during audit season, but you can use it to continously track and monitor compliance and allow your company to maintain a strong security posture. Its also incredibly easy to use especially if you are a company without concrete policies set or you need to sharpen up existing ones.
What do you dislike about the product?
The drata agent which helps monitor device compliance for your users sometimes struggles to pick up certain types of software, but that can be solved with a couple of screenshots and a few button presses
What problems is the product solving and how is that benefiting you?
Drata is helping us solve our issue of not having a full picture of our security, it allows us to see and monitor employees and make sure they have acknowledged everything they need to, it lets us perform vendor reviews, it lets us handle risk management without being split between 5 different products. It makes audits easier because all the evidence is in one place and you can organise yourself accordingly, you're no longer hunting for that one random document for 10 minutes. It also provides the framework and structure needed to pursure other standards and frameworks, it gives confidence of being able to successfully pass an audit.
best experience
What do you like best about the product?
web platform and Ease of Use, Ease of Implementation and Customer Support is all ready up
What do you dislike about the product?
Could you improve the Drata agent so that it can detect disk encryption using different tools
What problems is the product solving and how is that benefiting you?
Drata help us to implement ISO 27001.
Drata helps automate our Compliance Program
What do you like best about the product?
It is easy to use, and makes things like Policy Management simple. It's quick to get started, and when I've had questions Support has been very helpful and responsive.
What do you dislike about the product?
I love that there are always new features available, and I do have some wish list items, like task reminders and some expanded reporting.
What problems is the product solving and how is that benefiting you?
Drata is helping us automate tasks and take as much manual work out of our Compliance Program as possible.
This has been very useful in getting us started with ISO27001
What do you like best about the product?
- All tasks are listed here with clear filtering options.
- Easy to assign someone to tasks.
- Easy to work with auditors.
- Live chat helps me a lot during my work.
- Connect to my cloud, account platform are really easy.
- Easy to assign someone to tasks.
- Easy to work with auditors.
- Live chat helps me a lot during my work.
- Connect to my cloud, account platform are really easy.
What do you dislike about the product?
- Login with passwordless is a bit complex.
What problems is the product solving and how is that benefiting you?
Drata helps me to create a goal to achieve the security framework such as ISO27001, SOC.
As a beginner on security part, it helps me to complete it one by one.
As a beginner on security part, it helps me to complete it one by one.
Cyber compliance made easy
What do you like best about the product?
Automation, automation and automation.
I like how Drata can automate and monitor our AWS, GCP and Git resources.
Support is very helpful too!
I like how Drata can automate and monitor our AWS, GCP and Git resources.
Support is very helpful too!
What do you dislike about the product?
It is a hard question... I could not find what to complain about.
What problems is the product solving and how is that benefiting you?
Compliance automation, SOC 2 audit preparation
Drata at its best.
What do you like best about the product?
I had never used a tool like Drata before in my 40 years of experience. It is so easy to use and navigate. It contains all the features required for Compliance. The Risk Management, Controls, personnel & the main feature Monitoring is its best.
What do you dislike about the product?
I have still not come across any downside as I have been using it for the last two months.
What problems is the product solving and how is that benefiting you?
The tests being done by Drata is helping me in a way that I don't have to do all the tests simultaneously. Monitoring is so easy. All policies are in one place. All security controls are in one place. The risks once assessed and the risk register & risk treatment plan are all in one place. I can monitor all the employees about what they have complied with and where they are not compliant.
Offers APIs for every clause so that it can integrate into various platforms
What is our primary use case?
How has it helped my organization?
Drata provides compliance management, including customer compliance on HIPAA, ISO 27001, and other standards. The platform allows for documentation and uploads of records, which can be reviewed by qualified security assessors. This helps in seamless audit preparations.
What is most valuable?
Drata offers APIs for every clause so that it can integrate into various platforms. It has real-time features and dashboards and allows for automation. The support is excellent, with rapid response within an hour. The platform is described as very rich, offering a comprehensive array of features.
What needs improvement?
The existing features of Drata are already extensive and costly to integrate. It requires a certain level of development understanding from companies. Improvements could be in the area of reducing costs and making integrations more accessible.
For how long have I used the solution?
Drata services have been deployed to Australia and the USA.
What do I think about the stability of the solution?
Drata has a good speed and is described as a fast solution.
How are customer service and support?
Customer service is excellent, with responses typically received within an hour. The support system, including TalkShare, is available and highly efficient.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used several solutions before. Every company uses different software; not everyone goes for the highest qualified security systems available.
What was our ROI?
It doesn't provide monitoring benefits or savings directly as it's an assessment platform, yet it offers comprehensive compliance features.
What's my experience with pricing, setup cost, and licensing?
Drata is very expensive with each API incurring a cost. It is described as a costly tool. Rarely do people choose the most qualified security assessment tools due to cost considerations.
Which other solutions did I evaluate?
ServiceNow is cheaper, around $25,000 per company compared to Drata. Other tools evaluated include Avaya and various VMware products.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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