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Had an issue accessing a framework
What do you like best about the product?
Drata's customer service chat services (featuring Rachel) was able to solve my issue immediately.
What do you dislike about the product?
The Help & Feedback pops up behind the chatbox window, making it hard to interact with during chat.
What problems is the product solving and how is that benefiting you?
Drata listed out clearly all the necessary objectives needed to satisfy compliance certifications.
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Help is always there!
What do you like best about the product?
I love that I have access to already built automation, controls and policies that I can tweek for my business!
What do you dislike about the product?
I wish someone could do it for me instead, like a managed service.
What problems is the product solving and how is that benefiting you?
Our customers require SOC 2 reporting on our system. Although we are secure, and adhere to security standards, having the SOC 2 stamp is the only requirement.
Great product, Even Better Team
What do you like best about the product?
The automation, so nice to be able to keep track of all evidence within one platform and be able to assign owners, set expiration dates and integrate with a multitude of our internal tools. The support staff is even better, always willing to answer questions and answering back within 4 hours.
What do you dislike about the product?
I wish it had more customization with the monitors it does have as not all organizations have the same configurations and it would be easier to create the connections yourself with the tools within our cloud based host.
What problems is the product solving and how is that benefiting you?
Drata streamlines our compliance process by automating the collection and organization of evidence required for SOC 2 Type II and HIPAA audits, saving us significant time and resources.
It enhances our ability to monitor and maintain continuous compliance, reducing the risk of errors or missed requirements.
With Drata, we have improved transparency and efficiency in demonstrating compliance to auditors and stakeholders, enabling us to focus on core business operations.
It enhances our ability to monitor and maintain continuous compliance, reducing the risk of errors or missed requirements.
With Drata, we have improved transparency and efficiency in demonstrating compliance to auditors and stakeholders, enabling us to focus on core business operations.
Aprio January 2025 Review
What do you like best about the product?
Client preparedness for audits. Ease of access through the auditor portal.
What do you dislike about the product?
Most clients believe that we gain efficiencies by obtaining documentation through a GRC platform, but for an auditor, it is really just an different documentation repository. This isn't specific to Drata, it applies broadly. However, integration with FieldGuide should change this.
What problems is the product solving and how is that benefiting you?
Drata helps clients better prepare audit artifacts and have more documenation available the first day of fieldwork.
Best Compliance tool out there
What do you like best about the product?
It is very easy to use, Implementation was a breeze, and also has top-notch customer support. We use the product on a daily basis and since it was easy to integrate with our other platforms, compliance is easier to perform.
What do you dislike about the product?
Some granularity in controls still needs an uplift, one such place is ticketing management, It currently only supports Jira which creates some difficulties when performing tasks.
What problems is the product solving and how is that benefiting you?
Keeping up with compliance frameworks, monitoring controls and systems, maintaining policies and procedures, managing vendors
Speeding up Compliance paired with great customer success
What do you like best about the product?
Automation, policy templates and monitoring
What do you dislike about the product?
The auditor experience could be improved. Sometimes the auditors arent really tech savyy and cant find evidences.
Giving them access read only to my complete instance was the way to go!
Giving them access read only to my complete instance was the way to go!
What problems is the product solving and how is that benefiting you?
Speeding up tremendously the security and compliance posture for SOC2
Strong tool at a good value
What do you like best about the product?
It's extensive without being overwhelming.
What do you dislike about the product?
None to speak of really. We're happy so far.
What problems is the product solving and how is that benefiting you?
We are currently working on our SOC II type 2 report. Drata helps up keep track of our progress and needs without getting lost or overwhelmed.
It seems good to me
What do you like best about the product?
It is not intrusive at all - as a user UI just have the agent on my laptop and it does its thing in the backround. My antivirus got disabled and I got a call the next day from our IT department to help me reneable it - so the monitoing is working wekk.
What do you dislike about the product?
I was surprised that they don't have an AI chatbot to solve simple proiblems, I had an issue with the software and had to email the suppor team, seems quite quaint these days. havin said that, the support was quick and resolved my problem.
What problems is the product solving and how is that benefiting you?
Makinmg sure we are compliant
Amazing customer support by Pablo.
What do you like best about the product?
Best Connectivity capabiltiies they have on their tool.
What do you dislike about the product?
It would be great if you could provide mor information from an audit perspective.
What problems is the product solving and how is that benefiting you?
Security Compliance
A great platform that is growing with our capabilities and maturity
What do you like best about the product?
Being able to manage 8 different security compliance frameworks on one platform with only one FTE! The customer sucess team is also great and very much focused on building a long-term relationship...this was the clincher for us. (A big shout out to Alex and Aoife)
What do you dislike about the product?
Some capabilites are maturing slower than others (such as risk and asset management) .
What problems is the product solving and how is that benefiting you?
Managing multiple compliance frameworks, as well as general GRC activities, with limited resources.
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