My main use case for Cisco Duo is to handle remote users.
Cisco Duo - Advantage Edition
Cisco Systems, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Security Enhance
2: Access Security
2: set security on server for Accessibility
Great product for 2FA for business apps, and logging into the computer, works every time!
Cisco Duo one of the first MFA alternatives
Easy to use and secure MFA
A simple solution for a complex problem
Secure ZTNA using MFA.
Unauthorized access in the branches or groups.
Devise trusted can log in or access the internal network via VPN.
SSO can be done for the various internal and external application logins.
Central dashboard for the application and access control for the user level.
Best ,reliable 2 factor authentication
Enhanced Security with Duo's Multi-Factor Authentication
Product roadmap and future vision
Product functionality and performance
Overall cost
Strong customer focus
Ensures secure access for remote users with strong authentication
What is our primary use case?
How has it helped my organization?
As a healthcare association, Cisco Duo helps keep our patients' data secure since we can authenticate the users who are supposed to be accessing our network.
What is most valuable?
The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company.
The solution is pretty secure.
What needs improvement?
My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo.
For how long have I used the solution?
I have been using Cisco Duo for a year and a half.
What do I think about the stability of the solution?
I assess the stability and reliability of Cisco Duo as very reliable.
What do I think about the scalability of the solution?
The solution scales very well with the growing aspects of our organization.
How are customer service and support?
Technical support has been very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use any other solution before using Duo.
How was the initial setup?
I wasn't part of the initial setup.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect of the solution.
Which other solutions did I evaluate?
I did not consider any other solutions before selecting Cisco Duo.
What other advice do I have?
We did not purchase Dueo on AWS Marketplace.
My advice for other organizations considering Cisco Duo is to maintain the security and integrity of your network by considering using two-factor authentication for all users who have access to it.
On a scale of one to ten, I would rate Cisco Duo overall as a ten.
User-friendly multi-factor authentication streamlines access and minimizes risk
What is our primary use case?
We use Cisco Duo for our single sign-on. We have it tied to our Okta, so users must first log in to Duo before accessing Okta.
How has it helped my organization?
Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats.
What is most valuable?
I appreciate the simple login feature of Cisco Duo; being able to log into your actual page and then having all your apps there is convenient.
My experience with Cisco Duo's strong security authentication system has been easier.
It's easier to log in. Cisco Duo is user-friendly; users simply put in their email address and are redirected to their Okta page, making it straightforward to use. It's hard to screw up.
Cisco Duo's Identity Intelligence capability to detect and respond to identity-based risks is good. While I don't necessarily use it directly, I'm sure we implement it, though it might not be noticeable unless specifically pointed out.
What needs improvement?
I'm not aware of any new features or functionalities of Cisco Duo that we have started using recently. I don't know if we utilize the Advanced Identity Threat Detection and Response feature. I have not used Cisco Duo's conversational AI interface for admin tasks.
I'd be interested in exploring the AI portion of Cisco Duo as that would make it more interesting, though it's already straightforward and user-friendly. General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates.
For how long have I used the solution?
We implemented Cisco Duo just over four years ago.
What do I think about the stability of the solution?
Cisco Duo is stable.
What do I think about the scalability of the solution?
Cisco Duo is easily scalable; you can adjust the size quickly and easily. From a licensing standpoint, we have the true-up which makes it easier to increase licenses when needed.
How are customer service and support?
I've never had to reach out to customer service and technical support, so I cannot speak to that aspect. The fact that I've never had to contact support since Cisco Duo has been in place indicates it's a stable, robust product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were put in a position where we needed Cisco Duo, so we adopted it.
How was the initial setup?
I wasn't part of the deployment team. That said, from what I've heard, it wasn't that complicated.
What was our ROI?
The biggest return on investment when using Cisco Duo is what it protects you from overall. It keeps you safe, and that protection demonstrates its worth.
What other advice do I have?
We don't have a complete passwordless environment in our company yet; we've implemented long passwords, however, we haven't eliminated passwords entirely.
I would rate Cisco Duo a ten out of ten.