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Cisco Duo - Advantage Edition

Cisco Systems, Inc.

Reviews from AWS customer

7 AWS reviews

External reviews

513 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Legal Services

Good authenticator

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
I love the mobile app. Very easy to access and use especially the lock screen. I also like the option to enter alternative options in case you don’t have your cell phone handy.
What do you dislike about the product?
I would like the mobile app to sync with my Fitbit for even greater convenience
What problems is the product solving and how is that benefiting you?
It provides very easy two-step authentication for increased security without making the log in process tedious or time consuming


    Hospital & Health Care

Convenient extra layer of security

  • December 07, 2018
  • Review provided by G2

What do you like best about the product?
Compared to other two-factor authentication platforms I’ve used, this one is more reliable and feature-rich. Every time I request a sign in, I immediately get a notifcation on my phone, whether the app is open or not—no delays or inconsistencies. I also like the multiple options for verifying a sign in. I mostly use “Push,” but I have occasional used “Passcode,” and that’s equally reliable if slightly less convenient. Finally, my initally registration with Duo took mere milliseconds, thanks to the option to scan a barcode provided by my company to add an account.
What do you dislike about the product?
When my phone broke, I was unable to access my accounts because I didn’t have access to that device to verify my sign ins. Luckily, my replacement phone has the same number, and I got the replacement quickly enough to minimize my time without access, but I wish Duo would come up with a solution for registering a back up device to avoid this problem. Also, if my phone were stolen, I’m not sure how to remotely de-register it with Duo, so having a blurb about that in their “User Guide” that comes with the app might be nice.
What problems is the product solving and how is that benefiting you?
Duo allows me to have another layer to ensure the security of patient information, further preventing possible breaches of health data beyond usernames, passwords, and other access restrictions. The Push notifications are convenient in that I don’t have to enter an extra passcode and would immediately be notified whether someone else were trying to access my accounts, even if the app were closed.
Recommendations to others considering the product:
It’s the best dual-authentication platform in terms of user experience that I’ve used.


    Pharmaceuticals

easy to use dual device authentication

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
it works seamlessly with my cell phone, which I have to carry around anyway --- it acts as a key so I can use our VPN
What do you dislike about the product?
it's not the most user-friendly. When the app recently updated I couldn't find the password code and needed to visit our IT department
What problems is the product solving and how is that benefiting you?
allows for dual device authentication for more protection
Recommendations to others considering the product:
I would certainly use it for your company -- it's simple to use and works across multiple cell phone companies


    Chelsea S.

Good Security

  • September 01, 2018
  • Review provided by G2

What do you like best about the product?
It is a more secure way to access personal information, such as banking preferences, paycheck stubs, and insurances.
What do you dislike about the product?
When trying to use the app, it takes a while for the system to connect to the app for clearance.
What problems is the product solving and how is that benefiting you?
Fraud.. it’s easy to check personal info with this app safely


    Higher Education

Helpful for maintaining utmost security

  • April 30, 2018
  • Review provided by G2

What do you like best about the product?
Duo is an effective tool for two-step verification, especially in hospital setting while dealing with sensitive patient data. Its much easier than using the hardware security tokens, and typing out numbers. It allows you options between text, push notifications and security codes, which makes it easy to sign in with two-step verification anywhere.
What do you dislike about the product?
Not much to dislike. Its an easy to use app, and has many options to choose from in terms of verification. It does drain phone battery though.
What problems is the product solving and how is that benefiting you?
Dealing with sensitive data, and maintaining security.


    Higher Education

A Necessary Evil, But I'm Thankful

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
Duo seems to be safe and ensure security, but the most important feature for users is ease of use and approval. I find Duo very easy to use and with an iPhone 7 with the haptic button, I can approve without having to find the Duo app and maneuver through the app to approve. Instead I can do it through the push notification and finger print ID.
What do you dislike about the product?
Nothing that Duo is doing poorly, though I miss the days without dual sign in and extra security, but like I said, it's a necessary evil.
What problems is the product solving and how is that benefiting you?
Security and assurance that no one is discovering secure information. I have realized that hacked information is a serious problem and risk and Duo makes authentication easy.
Recommendations to others considering the product:
I absolutely would. Again, dual security adds another step in my day, but with the push notification and Apple Finger ID, plus one day sign in, Duo makes dual authentication a breeze. I would say that if you lose the ability to send a push and you have to use the phone call, it costs Clemson a decent amount of money.


    Thomas S.

Full feature 2FA Provider

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
I like how well different integration topics are covered by Duo's knowledge base.
What do you dislike about the product?
Automated emails from Duo's billing and sales team seem to go to junkmail because they use some service. While not the worst thing in the world it seems odd for a security company and wish I did not have to miss them. The billing emails don't seem to be able to even have a consistent rule applied to them.
What problems is the product solving and how is that benefiting you?
We're solving the problem of 2FA authentication on Windows across different services.
Recommendations to others considering the product:
Check to see if other hardware and services you use in your environment support Duo. Chances are they do!


    Financial Services

Great security measure

  • April 08, 2018
  • Review provided by G2

What do you like best about the product?
I love that you can access DUO from a mobile app - makes having a secondary security measure not be a pain, but still be effective. It's also very quick; the log in request comes up on my phone almost immediately when I try to log into my account from my computer. I also really like that after I approve on my mobile, it will automatically take me to the next log in screen on my computer (I only have to do the one submission).
What do you dislike about the product?
There is not much I dislike about this program! It is straightforward to use, and seems to be an effective security measure!
What problems is the product solving and how is that benefiting you?
It makes our employee accounts much more safe. While it works quickly so that it does not hinder everyday time sheet entries, it protects private tax information, etc. much better than having a single log in product. If anyone ever tries to log into my account -- I definitely know, no matter where I am or what I am doing!
Recommendations to others considering the product:
It is easy to use and understand -- we did not have any issues that I know of implementing this technology throughout our departments. People seemed to get the hang of it right away, and only a few people of older generations seemed to push back a little. Overall, using Duo for secondary authentication seems like a win-win choice.


    Marie H.

Reliable Software

  • April 03, 2018
  • Review provided by G2

What do you like best about the product?
I was concerned that there would be issues when my company instituted two-factor authorization, but this software has been nothing but smooth sailing.
What do you dislike about the product?
There have been a few times when Duo has failed. Other than these few times, I have no complaints about the software.
What problems is the product solving and how is that benefiting you?
I feel better knowing that all of my accounts and information have an additional level of security. The options for authentication that Duo provides are secure without being inconvenient.
Recommendations to others considering the product:
Great solution. Easy to use. Reliable.


    Consumer Services

Duo Security review

  • March 03, 2018
  • Review provided by G2

What do you like best about the product?
Duo security is very straightforward and utilizes your cell phone to give you access to your application that needed extra security.
What do you dislike about the product?
I dislike that duo security requires you to change your password often.
What problems is the product solving and how is that benefiting you?
To protect company information that should only be shared among teams. The main benefit is making sure that only the employees that are authorized can get through.
Recommendations to others considering the product:
Due security serves the purpose of authenticating users to have access to the apps/documents they are allowed to have access to.