Cisco Duo - Advantage Edition
Cisco Systems, Inc.External reviews
513 reviews
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Strong, easy to use product.
What do you like best about the product?
Strong and easy to use. Very intuitive approach.
What do you dislike about the product?
It has too many features to configure, not so suitable for small emterprises.
What problems is the product solving and how is that benefiting you?
I am solving Multi-Factor Authentication & Single Sign-On in my company.
Recommendations to others considering the product:
Consider using it for larger organizations with more uses for this product than a small company that needs only specific needs.
Easy to use MFA
What do you like best about the product?
I like that DUO is easy to setup and use with multiple authentication options. From a popup alert to using a code that regularly refreshes.
What do you dislike about the product?
There are times that the app alert will not trigger unless I open the app on my phone. It should come up as a notification everytime.
What problems is the product solving and how is that benefiting you?
We are solving the issue of Multi-Factor authentication within our organization. it has been helpful with more than just VPN authentication, we also use it for internal resources
Review of Duo Security December 2021
What do you like best about the product?
The app is user friendly, allows for a variety of authentication methods, ability to remember for 7 days
What do you dislike about the product?
The app asks for verification when using the same device
What problems is the product solving and how is that benefiting you?
Securing school information, work login, and payroll processing software
Excellent Multi-Factor Authentication Product
What do you like best about the product?
It was simple to get the users enrolled. The dashboard showing the users and connections was very helpful when users called in for support and you can actually see how many times they failed or were successful.
What do you dislike about the product?
The dashboard can use some improvement, it's hard to determine who is connected without doing some digging. Also, it would be nice to be able to use tokens that are readily available and not proprietary.
What problems is the product solving and how is that benefiting you?
Remote users need to have a secure connection to the network and we needed to have MFA for insurance purposes. This software was able to be easily integrated with our network and provided that extra layer of security.
Recommendations to others considering the product:
Make sure that you are prepared to spend extra money and time on the tokens if the users decide that they do not want to use their smart phones. Also, users were not used to looking for the notifications and they kept missing it and wouldn't get connected.
MFA Authentication
What do you like best about the product?
Quick and seamless experience. Haven't had an issue!
What do you dislike about the product?
There can sometimes be a delay in the phone call or push.
What problems is the product solving and how is that benefiting you?
MFA Authentication adds an additional level of security I wasn't using otherwise.
Duo Review
What do you like best about the product?
The fact that there is two-step authentication for security purposes.
What do you dislike about the product?
The same thing. That I have to go through two step verification involving having my cell phone near me.
What problems is the product solving and how is that benefiting you?
Solving the issue of making sure it is me logging on to the computer.
Recommendations to others considering the product:
Reliable and accurate
Easy to use and provides much needed security to your accounts
What do you like best about the product?
The easy access two facto authentication
What do you dislike about the product?
Sometimes does not work on the browser for login
What problems is the product solving and how is that benefiting you?
Increased security for my online accounts
Duo keeps your personal and professional accounts secure
What do you like best about the product?
I like that I feel more secure when logging into both my work accounts and also my personal social media accounts, like Facebook, where the likelihood of hacking can be high.
What do you dislike about the product?
Occasionally, the push notifications from Duo come through twice in a row, despite only trying to log in once, which is a bit of a confusing user experience. It would be nice if only one notification came through each time.
What problems is the product solving and how is that benefiting you?
Duo keeps my accounts and my professional information secure.
Dependable
What do you like best about the product?
Approval requests come through, even in spotty service areas; option to have mobile app; option to drop down notification on mobile app to approve without opening Duo app
What do you dislike about the product?
Sometimes confusing how to resubmit an approval request if the first one times out.
What problems is the product solving and how is that benefiting you?
Account security
One-click MFA tool
What do you like best about the product?
I like that it's easy to access on a mobile phone, and I can sign in with one click.
What do you dislike about the product?
It prompts multiple times within a day, and I'd rather have it remember my authentication for a more extended period than a week.
What problems is the product solving and how is that benefiting you?
Our IT department enforces it for MFA purposes.
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