My use case for the Panzura CloudFS solution is especially for cloud storage.

External reviews
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Offers seamless collaboration and file access across locations
What is our primary use case?
How has it helped my organization?
We can add S3 storage as well as any cloud storage without any limitation. We get file collaboration since we have different locations with people in the same team who need to upload their logs or program files into a single shared folder. This is a very good product. The file locking mechanism and collaboration features are so good. Especially for snapshots and backups, they do not consume a lot of memory, and with this file collaboration, we can access any location in any folder using different filer names or access points. For example, I have devices in India, APAC, Australia, Russia, and the USA. When I move to Russia, I can change access from India to the Russian access point. If I go to the EMEA location, I can change it. If I'm going to Spain, I can change to the Spain access point while still accessing my shared folder sitting in India. They also avoid network hops. For instance, if I'm in India but need to access data in China or Spain, it simplifies the process and enhances collaboration.
It provides a single storage solution. It is easy to manage storage. We can connect to a Panzura filer in a collaborative way using the ring method. The consolidation capabilities are excellent, especially in terms of connectivity topology.
For collaboration, Panzura CloudFS is the best, though it is a little costly. If you prefer lower prices, there are alternatives such as NetApp or EMC, but for collaboration, Panzura CloudFS excels. Furthermore, the quick restore feature is also commendable in case files are corrupted or deleted. Vendor support can assist in restoring files efficiently even when large amounts of data, such as 100 GB, are involved.
The impact of Panzura CloudFS on our security posture is good. The vulnerability and security teams prepare reports, and we collaborate on fixes for reported vulnerabilities, with Panzura providing patch releases.
What is most valuable?
The best features of the Panzura CloudFS solution include collaboration, which is my top priority and top feature. No one else provides this as effectively. Even though NetApp is a big player in file storage, they do not offer this level of collaboration. Additionally, you can change any access point. Everything is simplified, meaning any user with basic storage knowledge can work on Panzura CloudFS due to its user-friendly menu.
We have seen improvements such as data compression, which is really good. It effectively manages hot data. Files accessed frequently are stored and synchronized across different locations. For instance, if an application server is hosted in the USA, users in Canada can access files swiftly without latency because hot data is synchronized to their local systems.
It also offers good auditing capabilities. In case of file deletions or permission changes, they can monitor everything, such as who did what, from which IP address, which system they connected to, and at what time. They can grab all the data.
What needs improvement?
It is a little costly.
The NFS service needs development. While Windows and SMB are effective, the NFS service shows some lag, making it a pain point for our many clients who use Linux devices.
For how long have I used the solution?
I have been using the Panzura CloudFS solution for the last five years, and I have been supporting it for the last three years; I am a manager of those products. Their service is so good. We have not had any bad experiences with them.
What do I think about the stability of the solution?
I would rate the stability of Panzura CloudFS an eight out of ten.
What do I think about the scalability of the solution?
For scalability, I would rate it a nine out of ten.
I cannot provide the exact number of users accessing the solution. However, I have noted that Panzura's metadata cache works efficiently from the backend EC server. Thus, unlimited users can access the system without issues. Even 1,000 users can connect simultaneously unless there is a problem with the internal network.
How are customer service and support?
Their technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of Panzura CloudFS is not complex. It uses an OVA file format, and although it requires careful configuration following vendor instructions, anyone with basic storage knowledge can manage administrative tasks easily after a few days of familiarization.
Implementation of Panzura CloudFS is quick; it sets up very easily and does not take long.
The implementation does not take more than half an hour with the setup of computer resources and installation of the OS; adding new devices to a ring does take more time, as metadata synchronization occurs based on the network speed.
Panzura CloudFS can be deployed in both cloud and on-premises environments without limitations. Two to three years ago, there was a discussion about compatibility with seven different S3 storage providers. I know AWS and Google are compatible, though I'm unsure about how Azure works.
It can be deployed hybrid, which I heard is possible, and we are certain that cloud deployment works fine; so far, we have not faced any latency issues, and on-premises deployment also operates smoothly.
What was our ROI?
Panzura CloudFS saves us a significant amount of time frequently. We utilize huge storage capacity here.
What's my experience with pricing, setup cost, and licensing?
I cannot detail how much Panzura CloudFS has reduced our data storage costs since it varies per customer and environment. Overall, it is quite costly compared to NetApp and similar solutions.
What other advice do I have?
I cannot compare Panzura CloudFS directly with other vendors accurately; while NetApp has more features for NFS service, especially in security, Panzura excels in collaboration and its cloud file service; however, its NFS service lags in various aspects, with room for improvement.
I would recommend Panzura CloudFS to other users for its collaboration features and access points, but I advise caution regarding NFS service issues that require improvement, especially for Unix-based critical applications. However, for teams using Windows machines, my experience has been greatly positive.
Overall, I would rate Panzura CloudFS an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Handles file locks effectively enabling seamless remote collaboration in global teams
What is our primary use case?
Primarily, we are an AEC firm that utilizes Panzura CloudFS for our file structure for our AEC applications, such as AutoCAD, Bentley, Revit, and various applications that are very chatty in a normal environment. We take advantage of Panzura CloudFS's traveling file locks to create a global namespace for our entire company. We have about ten or eleven filers throughout our region that support the function of the traveling file locks and enable us to use chatty AEC applications.
How has it helped my organization?
We have an authoritative copy of all of our data in one bucket in AWS. Any updates that are done travel almost instantly around to our controllers with metadata accessing that. For everything written, the filer will go to the cloud and update the authoritative copy of anything in our 27 terabytes.
Its ability to provide granular snapshots has been very good. We have used them quite frequently through the previous version tab in Windows. The snapshots have a time setting where they can be available for 30 days, 90 days, 100 days, or 120 days a year. That is our call to make that adjustment. They assisted us early on in the deployment with the settings which has been very convenient because several times, users come to us saying that they trashed a file. We can go and drill down. It is very user-friendly.
Panzura Data Services is a product that we utilize, and it allows us to drill down and search throughout our entire data structure. It has been very handy for seeing files and being able to get the files, but we do not have the auto feature that goes with that. That was rather expensive. However, Panzura Data Services has been useful to us. It is like a search tool.
We could see its benefits immediately. We deployed a master filer or controller that was on-site, which is now in the Azure cloud. We put up one filer in Atlanta and immediately saw the speed at which the files could be opened in a remote scenario. It was as if you were sitting locally in your LAN. The file locks perform as they should, which is important because those file locks travel around between the filers. When a user goes to a file and opens it, it belongs to the user. All the time, everybody else knows that the file is open. It is like a local scenario in the global namespace.
What is most valuable?
Primarily, it is the way Panzura CloudFS handles the file locks and the way these filers, along with the authoritative copy of all our data, which is about 27 terabytes located in an AWS bucket in the cloud, operate. There is a master filer that handles all the subordinates. Having the filers on-site at our larger offices enables our engineers to cache metadata at that location. It enables them to work anywhere, but it looks like they are in the same LAN. There is no degradation of speed because these filers have cached the data, and they are constantly swapping metadata and updating with each other, which is a very attractive method of getting us to use these applications.
It has been very easy to use. The assistance of support has been excellent. Over the years, I have seen their ease of use improve significantly. They are offering new products within their system. They have committed to that track and have not strayed. They have gotten better and better over time. In the beginning, there were always buggy issues. When something was bleeding edge, it had to be worked out, but they got through that. We stuck with them, and it has become a good global file system for the company.
What needs improvement?
It has not reduced the data storage cost. We have been trying to come up with a plan internally to archive project data at a certain time frame. However, our data continues to grow, so at the point of 25 terabytes, we had to buy another 25 terabytes license to exceed that threshold. It would have been nice if they had offered them in increments, of 5, 10, 15, or 20 terabytes than having to get a whole chunk of 25 terabytes again for licensing purposes, which is a little costly. It would be nice if Panzura offered data in increments instead of 25 terabytes per license.
They have done a pretty good job of development from the point of offering new products. Pricing seems to be high for certain things, such as the audit feature of Panzura Data Services. It would be nice to see who deleted that 100 gig of data out there. They should make the pricing plan more attractive for a company of our size. We have almost 700 employees over the southeast from Texas to Florida and up to Tennessee, so we are a pretty big region.
For how long have I used the solution?
We got Panzura early on while they were still kind of young, around 2015.
What do I think about the stability of the solution?
We have not seen any stability. As they developed more PZOS versions, the stability has gotten better. There were times with file lock issues between filers, causing various anomalies, but with their ongoing development, these issues have improved.
What do I think about the scalability of the solution?
It is very easily scalable. The latest version, 8.0.2, has better ease of decommissioning filers and bringing new ones online, and we get great assistance from dedicated people assigned to that task. We get them to help us deploy it with us as we do it. It is kind of handheld, which is nice.
How are customer service and support?
Their support has been excellent. When we have a priority-one issue, we typically receive a call within 20 to 30 minutes. They are responsive if you have a file lock issue or you are experiencing downtime. I usually open a ticket on the portal, and they get back in a very timely fashion. The engineering team helps with version upgrades and deployments.
I would rate them an eight out of ten. The reason for that is that we have had circumstances in the last few years where we did run into some bugs with the operating system, and they took a long time to resolve them. Several of our files were zero bytes with no data and not recoverable. That happens with any company. They had an issue with the development in one of the versions of their operating system. They call it the PZOS operating system. However, I still enjoy the support from Panzura because they are very responsible.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the early days, Riverbed products were used for WAN caching but were not a complete solution. This was in the 2000s and early 2010s, and it is refreshing to see a developed solution like Panzura.
How was the initial setup?
The initial setup was somewhat easy and difficult. Panzura dispatched a person to be onsite with us for a week. This was an intense time since our EMC SAN was nearing full capacity, requiring us to quickly transition to the cloud. They helped us understand Panzura's functionality and commitment. It saved us from that saturation point of the on-site on-prem storage.
It does not require any maintenance per se. We are pretty set in the way where we do our file shares and things just work. Once it is up, it runs. If there is an issue with the filer going offline, we can have problems with the users who are on that file. Files get locked and become read-only, but that is just the way the system works. That is more of a support issue requiring getting into the call and opening the case. They are very responsive at that point. That is just the nature of how Panzura is developed or is running. If you lose a filer and people have files open, they become read-only, so you could save them locally and use them until that filer gets back online, snapshots catch up, and metadata spreads around. I would not call it maintenance; it is more support-initiated.
What about the implementation team?
Panzura had one person on site to get us going out of the gate and probably two or three support staff in the backend alongside a sales team.
What's my experience with pricing, setup cost, and licensing?
If we exceed 25 terabytes license, we do not have the option to go for 5, 10, 15, or 20 terabytes. If I want to add 10 more terabytes at a time, we do not have that option.
The pricing seems high on certain products and features, such as the audit feature of Panzura Data Services. They should consider more attractive pricing for companies of our size. The renewals are yearly, but the pricing is a little high for us.
What other advice do I have?
To someone who prefers using big-name software companies, I would say that Panzura's attention to detail and support have been very good. The support function from the backend has been very good. The engineers I have worked with while deploying new filers, moving them, or decommissioning them have been good. They do a lot of work from the backend including version upgrades. They stage on the backend for us to upgrade all of our filers at one time. Their support has been excellent. It means a lot to have that kind of support in our environment.
I would rate the overall solution an eight out of ten.
File synchronization across multiple locations enhances workflow efficiency
What is our primary use case?
My organization's storage for our production staff is on-site, and we are spread across 30 offices. This setup makes it much easier for us to workshare between staff and disparate geographic locations.
How has it helped my organization?
It took some time to see benefits while we moved all of our data into CloudFS, however, as soon as we had all of our data within the CloudFS container, we start immediately seeing the benefits.
What is most valuable?
The core function of Panzura CloudFS, with its synchronizing of files across multiple servers, provides us with a much more efficient workflow for our production staff.
We do have Detect and Rescue enabled. We haven't had to use the Rescue feature.
Panzura provides very good granular snapshots. We can establish the snapshots that meet our needs, including how often they occur.
It's easy to manage data using Panzura. It's just like managing any other Windows file system.
We use Panzura Edge in a limited capacity. The use cases we identified have been successful, and we will renew.
Panzura has not increased its data storage costs. The cost of the storage is the same, yet we have more capabilities.
It helps us increase network resilience. We have a primary object library stored in the cloud and have Panzura Mirroring which allows us to place data in a secondary cloud for added resiliency.
What needs improvement?
There are a few file types that do not work well with Panzura CloudFS. Specifically, the GIS data formats, such as a geo database, have been found better kept outside of Panzura CloudFS. However, everything else works very well.
For how long have I used the solution?
I have used the solution for almost three years.
What do I think about the stability of the solution?
The stability has been good. We have never had their system crash on us. The only issues we have had have been associated with a power outage that took a server down.
What do I think about the scalability of the solution?
It scales very well. From our original entry with Panzura CloudFS, we have added an additional seven sites, and deploying those additional nodes was very seamless and did not take any effort.
How are customer service and support?
Most of the time, their response time is good. We have had a few tickets that have lingered, and we worked with our technical point of contact to make sure that they were addressed in a more timely fashion.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used a competitor solution. We evaluated several, however, Panzura CloudFS is the only hybrid cloud solution that we have put into production.
How was the initial setup?
The deployment was easy. They provided us with the specifications we needed. We had to purchase new hardware. That wasn't expensive. Standing it up and managing the environment was very simple.
The migration we did was part of the deployment. The deployment basically gave us a green field to work with, and then we chose our timeline for putting our data in. Panzura CloudFS did offer to migrate the data for us, however, we used this opportunity to change our file system structure. Part of the data migration process was how we chose to reorganize how we were storing our data.
Migration took about three months. Once that was done, we started seeing benefits.
There is some maintenance in terms of patching or some instances where files can be locked. We have to manage the environment so that locks are cleared.
What about the implementation team?
To get the environment stood up, we had three or four IT people managing the configuration and initial deployment of the system.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine. It's in line with the industry. It did require us to purchase new hardware, however, that was not overly expensive.
Which other solutions did I evaluate?
We reached out to several other consulting firms that are similar to half and asked them what their experiences were and how effective it was. Panzura CloudFS had the best track record from the people that we reached out to.
What other advice do I have?
We are Panzura customers only.
I would advise others to take a serious look at Panzura CloudFS to see if it meets their business needs. It has been a solid product for us, and it was a good fit for the way in which we operate.
I would give it an eight out of ten.
Which deployment model are you using for this solution?
Offers features like Master Snapshot which are useful for recovering files and easy to use if you are familiar with familiar with NAS things and networking protocols
What is our primary use case?
It's a service product. Whenever you write data and want to save it to the cloud, the Panzura mediator acts as the go-between.
It's a good product, and I learned a lot when I was at Panzura. It's a file-based product.
How has it helped my organization?
There's one feature in Panzura called 'Master Snapshot'. It's very useful for recovering files because you don't need to go back to old backups. You can just restore from the master snapshots.
What is most valuable?
Panzura uses a single namespace. It's mainly used for compression, deduplication, drive files, snapshots, data synchronization, metadata, data impressions, and various performance optimizations. There are filers involved – one master filer, and the rest are additional filers.
The main thing in Panzura is that there are three key components: PanFS, NAS, and collaboration. These are strong features, and a big benefit is that you can access everything from anywhere.
What needs improvement?
Master Snapshot feature is the only exceptional feature, but the rest of the features are similar to other storage solutions.
For how long have I used the solution?
I have been using it for a year.
I worked for Panzura in 2022. Now, I train people on Panzura. So by training people, I have hands-on experience with the tool.
What do I think about the stability of the solution?
It has been a stable solution.
What do I think about the scalability of the solution?
When I was in Panzura, there were around 200 users using it globally.
How are customer service and support?
I have friends who still work at Panzura. If I get stuck, I usually ask them first and try to resolve issues myself.
How was the initial setup?
The initial setup is not time-consuming. It's easy to deploy.
But, we need to be aware of the networking aspects. We should have a good understanding of basic networking concepts like NAS.
You'll need to deploy the filers – that's essential for accessing Panzura's features.
What about the implementation team?
I used to work for Panzura, and I can train people on it if anyone's interested.
What other advice do I have?
If you're considering Panzura, I'd actually recommend looking into DDN products. They're very stable. In fact, they're launching Infinea, which is totally cloud-based and uses Lambda and Kubernetes. It's a very good product.
If you have basic IT concepts, it's very easy to understand. But if you're not familiar with NAS things and networking protocols like SMB or Linux, then it might be a bit difficult for new users. Linux understanding is very important to use Panzura.
Overall, I would rate the solution an eight out of ten. Master Snapshot feature is the only exceptional feature, but the rest of the features are similar to other storage solutions.