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    Panzura CloudFS & Symphony

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    Sold by: Panzura 
    Deployed on AWS
    CloudFS: hybrid cloud file services platform & GFS Symphony: Actionable intelligence & Data mobility
    4.1

    Overview

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    CloudFS Panzura's CloudFS is a hybrid Hybrid cloud file services platform that delivers a consolidated and protected global namespace to enterprises facing lack of security, visibility, and control over their data. With CloudFS deployed, users enjoy low-latency global collaboration while IT Admins can quickly understand where their data is, how it's growing, who is accessing it, how secure it is, and how it's being used - all via one easy-to-use interface. CloudFS contains a suite of intelligent, intuitive, and highly configurable tools to capture operational efficiencies and maximize widespread business value at every opportunity.

    Key efficiencies include immediate global file consistency, real-time file locking for maintaining data integrity, complete ransomware resilience, HA and cloud mirroring for business continuity, and snapshots for granular point-in-time recovery. CloudFS 8.5 scales without performance degradation, holds an active FIPS 140-3 certification, and leverages AES-256 encryption in flight and at rest.

    New Features in 8.5 as of 02-2025:

    Regional Store: Supports up to four S3 Object Stores within the CloudFS global file system, synchronized via AWS high-speed backend network. Placing an object store in the nearest region enhances performance and reduces latency for users.

    Instant Node: Provides high availability with a five-minute failover to non-dedicated hardware. If a primary CloudFS node goes down, the Instant Node feature leverages existing virtualization backup hardware to spin up a new CloudFS node, restore the metadata database from the object store, and resume file services. This option is often preferred due to its minimal hardware requirements.

    Symphony

    Symphony is a unified data management platform designed to harmonize the complexities of modern data. With comprehensive support for on-premises file system deployments and AWS storage, Symphony provides easy-to-use tools under a single pane of glass for file data discovery and assessment, data movement orchestration, and policy execution analysis for reporting and compliance.

    Align your data operations directly with business priorities and outcomes, while ensuring the shortest time to greatest value with Symphony.

    Get started with Symphony today and transform your data management strategy.

    Highlights

    • CloudFS: FIPS 140-3 Certified - CloudFS 8.5 continues to meet NIST's strict security standards, and is capable of handling the most sensitive and security-conscious federal workloads.
    • Symphony: Unify on-premises, private, public, and hybrid cloud object storage to effectively see, manage, and move data at scale. With comprehensive data operations under a single pane of glass, Symphony helps your teams quickly and intelligently turn data into smart decisions.
    • Data Services: Panzura Data Services gives you complete visibility, always-on governance, and real-time metadata access, all from one unified data management dashboard. Invest in efficiency - and save thousands of IT hours as a result.

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    Pricing

    Panzura CloudFS & Symphony

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (13)

     Info
    Dimension
    Description
    Cost/12 months
    CloudFS Archive
    CloudFS Archive - Tier 1 50-100 TB - per TB
    $276.12
    CloudFS NAS
    CloudFS NAS - Tier 1 25-100 TB - per TB
    $840.00
    CloudFS Collaboration
    CloudFS Collaboration - Tier 1 25-100 TB - per TB
    $1,121.04
    Data Services Search & Audit
    Panzura Data Services - Search & Audit - Tier 1 - per TB
    $224.16
    Data Services Detect & Rescue
    Panzura Data Services - Detect & Rescue - Tier 1 - per TB
    $224.16
    Audit Retention
    Panzura Data Retention - additional 90 days (billed annualy, per TB)
    $78.32
    ICAP
    Included with CloudFS: ICAP Software Subscription
    $0.00
    Data Services Basic
    Included with CloudFS: Pulse, custom alerts, dataset inventories
    $0.00
    Data Services Search & Audit + Detect & Rescue
    Panzura Data Services - Search & Audit + Detect & Rescue - Tier 1
    $426.00
    Symphony Data Insights
    Panzura Symphony Data Insights - Tier 1 25-100 TB - per TB
    $99.96

    Vendor refund policy

    No Refunds

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    Unlimited support provided 24x7x365, fully managed migration, dedicated Technical Account Manager, QBRs, proactive system monitoring & health checks, assisted ransomware recovery, & more. support@panzura.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    25
    In Migration, Storage
    Top
    10
    In Storage, Backup & Recovery
    Top
    10
    In Storage

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    5 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Global Namespace and File Consistency
    Consolidated and protected global namespace with immediate global file consistency and real-time file locking for maintaining data integrity across distributed environments.
    Encryption and Security Certification
    FIPS 140-3 certified with AES-256 encryption in flight and at rest for handling sensitive and security-conscious workloads.
    Data Protection and Recovery
    Complete ransomware resilience with high availability, cloud mirroring for business continuity, and snapshots for granular point-in-time recovery.
    Multi-Region Object Store Support
    Supports up to four S3 Object Stores within the global file system synchronized via AWS high-speed backend network with regional placement for reduced latency.
    Unified Data Management and Visibility
    Comprehensive data discovery, assessment, and movement orchestration across on-premises and AWS storage with policy execution analysis for reporting and compliance through a single management interface.
    Real-time Threat Detection
    AI-powered detection system that uncovers and responds to potential ransomware attacks and data breach attempts in real-time to limit data loss.
    Rapid Disaster Recovery
    Orchestrated recovery capability enabling restoration of affected workloads within minutes using clean, malware-free restore points and guided restoration workflows.
    Self-managed Cloud Storage
    Cloud Volumes ONTAP solution providing self-managed cloud storage with advanced data management capabilities for file and block workloads.
    Comprehensive Backup Strategy
    Implementation of 3-2-1 backup strategies utilizing local snapshots, replication to secondary storage, and backup to object stores on premises or in the cloud with immutable and indelible backups.
    Centralized Management Console
    NetApp Console providing unified management interface for ONTAP storage systems and integrated data services across on-premises and cloud environments.
    Immutable Backup Architecture
    Immutable, air-gapped backup with separate code base credentials for enhanced cyber resilience
    Policy-Driven Protection Engine
    Policy-driven automation engine to ensure NAS data coverage and meet business SLAs
    High-Performance Parallel Processing
    Scanning and movement of billions of files using parallel streams with dynamic throttling to minimize production environment impact
    Multi-Target Storage Support
    Support for backup to on-premises NFS, S3-compatible storage targets, and cloud object tiers including cold storage
    Advanced Data Recovery Capabilities
    File, directory, export, and system-level backup data search with recovery options to original source or alternate targets

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.1
    14 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    43%
    50%
    7%
    0%
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    2 AWS reviews
    |
    12 external reviews
    External reviews are from G2  and PeerSpot .
    reviewer2597169

    Global teamwork has become seamless as our files stay unified, secure, and easily recoverable

    Reviewed on May 21, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I used Panzura CloudFS  for about five years in my current role. My main use case for Panzura CloudFS  was that our organization had team members situated around the world, making it an excellent platform to collaborate with no override, no duplication, and the ability to work in one space where there were no replicates of documents.

    It was an effective way to work with the team around the world without having multiple documents across emails and other communication channels.

    How has it helped my organization?

    Panzura CloudFS has positively impacted my organization by allowing us to create processes and sustain them with everything in one place, so everyone is collaborative and processes are easy to follow because everything is secure with no duplicates.

    Staff can utilize it without having to look in multiple areas, as it is just in the cloud.

    I have noticed specific outcomes with Panzura CloudFS, such as increased productivity since my team was scattered all over the world and worked in different time zones. We could all work at different times and stayed on top of our deadlines, which was key.

    What is most valuable?

    The best features Panzura CloudFS offers include having everything in one place, no duplication, and my biggest feature is recovery. If I feel like I have lost something, I can recover it with ease, which is one of my favorite features because I can be clumsy at times.

    The file recovery feature helped me specifically because there were times where I had to restore things, and its recovery feature was amazing for recovering information I needed, which I thought was lost until I learned about the feature and would always rely on it if there was a mistake on my end.

    All of the features stand out for me, including locking a file, global access for the organization, the security piece, and the privacy piece. All were amazing, and everything was in one place and secure, which are things I would highlight.

    I think Panzura CloudFS is a really good program that keeps everything in one place, and I would recommend it for other organizations that want to establish collaborative teamwork amongst teams worldwide, ensuring everything is secure, private, and recoverable.

    What needs improvement?

    I would say that improving user interface and accessibility is really key. Accessibility goes hand in hand with usability, creating multiple ways for people to use the platform, which Panzura CloudFS does a good job of, but I would recommend an audit to see if assistive technology works well with it and ensuring compliance is met.

    For how long have I used the solution?

    I have been working in my field for about ten years.

    What do I think about the stability of the solution?

    Panzura CloudFS is stable.

    What do I think about the scalability of the solution?

    Panzura CloudFS's scalability is excellent.

    How are customer service and support?

    The customer support for Panzura CloudFS is very helpful, whether through email or phone communication, and it has been quite good.

    Which solution did I use previously and why did I switch?

    We used old outdated systems such as emails and shared files, which did not work, so I would say we were very old school until we brought Panzura CloudFS into our environment.

    How was the initial setup?

    My team did not have any issues with pricing, setup cost, and licensing, though that was handled by another team member.

    What was our ROI?

    I have seen a return on investment with Panzura CloudFS in terms of money saved, time saved, and fewer employees needed. Before integrating it into our processes, everything was all over the place, involving emails, Teams, Slack, and things being lost and duplicated. The introduction allowed everyone to collaborate much better, saving time and confusion while making staff more productive and collaborative.

    Which other solutions did I evaluate?

    I cannot recall evaluating other options before choosing Panzura CloudFS, but it stood out with all the functionalities and features we were looking for, being the best fit cost-wise and easy to integrate.

    What other advice do I have?

    We collaborated in Panzura CloudFS by doing a lot of things from design to implementation for products and keeping track within Panzura CloudFS, having documents to work off and editing each other's sections, designs, and things with ease, which allowed my team members to implement that without hardships. It was a really good program in that regard.

    I would advise others looking into using Panzura CloudFS to consider it if they want a solution that integrates collaborative teamwork, has everything in one place, scales up, saves time, retains information, allows recovery, and ensures privacy and security. I would rate this product an eight out of ten.

    Jason O S.

    Great Data Consolidation, But High Cost and Support Dependency

    Reviewed on Jan 07, 2026
    Review provided by G2
    What do you like best about the product?
    It helped my organization consolidate individual data stores into a single accessible by all "single source" of data. Ease of use for end users was great.
    What do you dislike about the product?
    The cost and reliance on Panzura for backend support were the negative aspects. Because of the nature of the product you rely heavily on the Panzura team for support when the environment is changed, upgraded etc.....
    What problems is the product solving and how is that benefiting you?
    Allowing an organization with multiple sites to integrate a single file source that is accessible by geographically separated offices.
    reviewer2606799

    High availability and security deliver peace of mind and empower data consolidation

    Reviewed on Jul 25, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Panzura CloudFS  is our primary solution for file servers and resiliency for our file shares. We have been demoing Panzura's Symphony tool, which has demonstrated many capabilities for automating and moving data. Beyond Symphony, we consolidated every file share and NAS  in the organization over to Panzura CloudFS . It has done a great job with that.

    What is most valuable?

    The best feature for us is the high availability and the security peace of mind. That has been an excellent feature for us over the past few years and has really helped us out of several tight spots.

    What needs improvement?

    They have just addressed one of the features we were hoping for, which is colder storage tiers. They have that availability now. The only other thing beyond that is that their first-level support hasn't always been perfect. Once we have gotten up to the expert tiers, it has been great. I would suggest more training for their first-level support.

    For how long have I used the solution?

    We are coming up on just about three years of using this solution.

    What do I think about the stability of the solution?

    There is some maintenance required. Occasionally, we restart a filer if there are any issues, but it is fairly lightweight as far as maintenance goes.

    What do I think about the scalability of the solution?

    The scalability is great, I would rate it nine out of ten.

    Which solution did I use previously and why did I switch?

    We have had everything from old-school self-hosted SMB file shares to NetApp . We had another solution prior as well. We have had several different offerings for our file shares. None of them do quite what Panzura CloudFS does. There are extra features with Panzura CloudFS, and it has more power than any of those tools offer.

    How was the initial setup?

    Though I didn't own the implementation, I was present at the time. The time to value was pretty quick. We made the cutover fast, and the value from there was immediate.

    What about the implementation team?

    We implemented as a customer without external assistance.

    What was our ROI?

    We have seen a return on investment. We have moved from several more expensive storage mediums into Panzura CloudFS.

    What's my experience with pricing, setup cost, and licensing?

    I manage the costs, and while we haven't had to reevaluate the pricing since our first contract isn't up, I believe they are in line with the market, especially for the quality of product you get with Panzura CloudFS.

    What other advice do I have?

    On a scale of one to ten, I would rate this solution a nine overall.

    Brad Fortney

    Ensures seamless business continuity and rapid file access across multiple locations

    Reviewed on Jul 23, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We needed redundancy, and we needed to be able to recover, so it was both file storage and business continuity reasons.

    How has it helped my organization?

    Panzura CloudF has helped increase my network resilience. We've had regional power outages, and we have been able to continue working with files at other locations. There's been no interruption, no downtime for the other locations, so the business continuity side of it is stellar.

    I would have a very high opinion of the solution's ability to provide granular snapshots. We do have situations where people accidentally delete or move files, and being able to roll those back quickly with just a right-click is a great time saver and an advantage.

    What is most valuable?

    The best features are the synchronization between locations, the speed at which it presents those files to the users, and phenomenal support.

    My impressions of Panzura CloudFS 's ability to consolidate data are very high because they have been aggressively evolving the product, listening to their customers, and making those changes where possible. They have done an outstanding job of listening to customers and solving their problems as the product evolved.

    In the five years that I've been using Panzura CloudFS , they have actually addressed issues with performance, stability, and recoverability. They are constantly evolving that product in a good way.

    What needs improvement?

    I don't have anything to complain about regarding Panzura CloudFS. They're developing an AI side that's supposed to be around by this fall. They're a step ahead of the game on that as well, and I really don't have any deficiencies I can point out. However, the pricing could be more competitive.

    For how long have I used the solution?

    I have been using the solution for five years.

    What do I think about the stability of the solution?

    I'd have to give the stability a ten out of ten. We've had power outages and VMs crash, and we've had to rebuild those.

    What do I think about the scalability of the solution?

    The scalability is definitely a ten out of ten.

    A little over 400 employees work with Panzura CloudFS, and all of them interact with it at some point, those are nationwide, multiple locations.

    How are customer service and support?

    I would rate the technical support a nine because nobody is perfect.

    Which solution did I use previously and why did I switch?

    I don't have any firsthand experience with the other products or vendors on the market other than looking at them. I've talked to peer review folks and other engineering firms, and there were good and bad experiences with everything as you would expect, but Panzura CloudFS is the market leader in that space as far as the engineering firms are concerned for a good reason, and they do a great job.

    How was the initial setup?

    We have Panzura CloudFS deployed at locations using VMware. We've deployed it as images locally, and we're switching to Hyper-V  because of that whole debacle with VMware's pricing.

    Regarding the deployment of Panzura CloudFS, it was very simple. I've racked servers for decades now, and I've rolled stuff out and had to move data around for new equipment, and it was very easy to point it at our existing data and just pull it right in.

    The deployment took approximately a week, and I made the whole switch over on a weekend. We had pre-copied the stuff off. I came in on a Saturday morning and left here at 2:00 in the afternoon. Everything was completely flipped over in 8 to 10 hours.

    The solution requires maintenance from my end. Whenever they release a new version, I schedule it with them during off hours, and they go ahead and upgrade them, and I double-check everything, usually it's done in six or seven hours.

    What about the implementation team?

    The solution was purchased through a partner purchase.

    What was our ROI?

    It's hard to calculate the return on investment regarding productivity, but after doing it the old-fashioned way with servers, we've seen at least an 80% return on that.

    What's my experience with pricing, setup cost, and licensing?

    It is a little bit pricey. I would rate the cost of Panzura CloudFS an eight out of ten.

    What other advice do I have?

    I would recommend this solution to other users simply because they have the ability to solve problems, and after you do it, you'll understand why.

    I would rate Panzura CloudFS overall a nine out of ten. More competitive pricing would make the solution a ten out of ten.

    Dragan Lazic

    Improved productivity and network resilience enable seamless growth across multiple offices

    Reviewed on May 09, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My use case for Panzura CloudFS  involves having multiple offices in the United States, and we use it to share all our file structure between the offices.

    How has it helped my organization?

    Panzura CloudFS has helped to increase the network resilience by 100%. It helped us with our growth, and we have had double-digit growth for years now, and they were able to help us achieve that.

    What is most valuable?

    What I appreciate the most about Panzura CloudFS  is that it just works; it provides enterprise-level application across all our offices and simplifies administration. Since the product works so well, we don't have to have a lot of issues or downtime. It helps us to be more efficient and more productive.

    We've been able to increase network resilience. We've had double-digit growth for years now, and Panzura helped us achieve that.

    What needs improvement?

    In terms of improvements for Panzura CloudFS, I would like to see the Edge feature. I would love for that feature to be usable for our company and our employees.

    For how long have I used the solution?

    I have been using Panzura CloudFS since 2016, so nine years.

    What do I think about the stability of the solution?

    The stability of Panzura CloudFS is good.

    What do I think about the scalability of the solution?

    The scalability of Panzura CloudFS is very good.

    How are customer service and support?

    I have contacted the support. The quality of support from Panzura CloudFS is good; the speed is good, and they have knowledgeable staff.

    How was the initial setup?

    The initial deployment was long with the amount of data we have. It was not difficult, it was just lengthy due to the amount of data that had to be sent to the cloud.

    For the deployment of Panzura CloudFS, the number of people required really depends on the size of the company. We had two people working on our deployment.

    Panzura CloudFS takes care of all the maintenance. We just schedule the outage with them.

    What was our ROI?

    We saw the benefits of Panzura CloudFS immediately. Our remote offices were able to share files immediately after the product went live.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Panzura CloudFS is relevant, and their pricing is comparable to other competitors. What you get is fair pricing.

    Which other solutions did I evaluate?

    I have tested out alternatives to Panzura CloudFS in my career, however, Panzura CloudFS is the number one product we used.

    What other advice do I have?

    I would say to a colleague who prefers using big-name software companies that Panzura CloudFS is a solid solution. It's a solution that works, it's priced appropriately, and their support is good.

    On a scale from one to ten, I rate Panzura CloudFS a ten.

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